Crest Cadillac

Business response:

Thank you for your wonderful feedback about your experience with your new service advisor. We understand that transitioning to someone new after working with a long-term advisor can feel uncertain, and we are delighted to hear that the communication has been outstanding from the start. It means so much to know that your new advisor has seamlessly stepped into this important role and is providing you with the excellent service you deserve. Your confidence in our team is truly appreciated, and we look forward to continuing to ... read more

Business response:

We are happy to hear about your consistently positive experiences with our team. Your recognition of our timely and efficient service means so much to us. We truly value customers like you who take the time to share their feedback, and we're delighted that Monica has provided you with excellent service. We look forward to continuing to serve you with the same level of quality and professionalism you've come to expect. 

Business response:

We are thrilled to hear about your consistently positive experience with our service team. Your recognition of the prompt and efficient care you receive means so much to us at Crest Cadillac. It's wonderful to know that Logan continues to meet your service needs with such dedication and professionalism. We truly value your loyalty and appreciate you taking the time to share your kind words about the excellent service you've come to expect from us. 

Business response:

We are pleased to hear that your service experience exceeded your expectations. It's wonderful to know that our pickup service arrived punctually at your home and that your vehicle was completed exactly when we promised. We understand how important it is to have clear communication throughout the service process, and we're delighted that Monica's responsiveness kept you well-informed every step of the way. Your smooth, hassle-free experience is exactly what we strive to provide every customer at Crest Cadillac. Thank you for... read more

Business response:

Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that you found our sales team so knowledgeable and helpful throughout your visit. It brings us great joy to know that you received excellent support at every step of the process. Your kind words about the outstanding service you received truly mean the world to us. We take pride in providing exceptional experiences for every customer, and your A++ rating confirms that we met that goal with you. We appreciate you taking the time to shar... read more

Business response:

Thank you for taking the time to share your experience with us. We are delighted to hear that the process felt straightforward and that the timeline was communicated clearly from the start. It sounds like everything moved along smoothly without any unexpected hurdles, which is exactly what we strive for with every customer interaction. We appreciate you highlighting how the simplicity of the experience stood out compared to your previous maintenance encounters. Your feedback means a great deal to our team at Crest Cadillac, ... read more

Business response:

We are excited to hear about your wonderful experience! It brings us great joy to know that you had such a positive visit and that Felix provided you with exceptional service. We truly appreciate you recognizing his dedication and persistence in helping you find the perfect vehicle. Your satisfaction with your new ride means the world to us, and we are grateful for your willingness to recommend both Felix and our dealership to others. Thank you for choosing us and for taking the time to share your experience!