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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales rep very, very knowledgeable. It did take a long time, however to complete the paperwork and delivery. About four hours.
Felix is attentive, lisent and answer all my questions, excellent seller, highly recommend. Definitely I will come back
Guys are amazing Caleb was great - service department great This survey is too much
He was very patient and knowledgeable. He answered every question to the best of his knowledge. He inspired me to tell others about my experience.
Business response:
We are elated to hear about your wonderful experience with our team member. Your comments about their patience and extensive knowledge truly mean a lot to us. It's fantastic that you felt comfortable asking questions and received thorough answers that met your needs. We're especially touched that your experience was positive enough to inspire you to share it with others. Your feedback helps us understand what we're doing well and motivates our entire team to continue providing exceptional service to every customer who walks ... read more
Jenny was prepared and ready for our arrival. Made a deal and made purchase! We were randomly looking at SUVs when we came across the 2021 Chevy Tahoe. I called for availability and Jenny did the rest upon our arrival. Everything was smooth and we left happy! Thank you!
Business response:
We are absolutely thrilled to hear about your wonderful experience with your vehicle purchase! It sounds like Jenny was well-prepared and made everything seamless from the moment you arrived. We're so pleased that what started as casual browsing for SUVs turned into finding the perfect Chevy Tahoe for you. Your satisfaction with the smooth process and positive outcome means everything to us at Crest Cadillac. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
My car had several issues after delivery. . it's back in service now I wish they did a better job at checking everything before delivery
Business response:
We aim to address all feedback promptly regarding the concerns you experienced with your vehicle following delivery. We understand how important it is to receive your car in perfect condition, and we recognize your frustration. Your experience highlights areas where our pre-delivery inspection process can be strengthened to ensure every vehicle meets our quality standards before reaching our customers. We appreciate you taking the time to share your feedback, as it helps us improve our service delivery. Please contact Caleb ... read more
Enjoyed the culture of the team I didn't feel pressured but felt like I was served
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that you felt comfortable with our team's approach and appreciated the service-focused environment. Creating a welcoming atmosphere where customers feel genuinely cared for rather than pressured is something we value deeply. Your positive feedback about our team culture means a great deal to us at Crest Cadillac. We're grateful you chose us and hope to continue providing the same exceptional experience in the future.
Easy and professional Easy to find what car I needed and very professional in all aspects of the purchase
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that finding the right vehicle was straightforward for you and that our team maintained excellence throughout your entire purchase process. Your feedback about our professional approach means so much to us, and we truly appreciate you choosing Crest Cadillac for your automotive needs. We hope you enjoy your new vehicle and look forward to serving you again in the future.
It was quick and efficient for the most part. My salesman was polite and answered my questions.
Business response:
We are happy to hear that your experience was efficient and smooth. Your feedback about the quick service and having your questions answered thoroughly means a lot to us. We strive to provide helpful and courteous service to every customer, and it sounds like we met that goal during your visit. Thank you for taking the time to share your experience with us.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,623 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.