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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone is very helpful and kind from dropping off my car to Monica keeping me updated about my car. To the techs Will and Nathan working on it. And the cashiers being friendly and then to the valets when picking up my car. All around great service.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our entire team provided you with exceptional service from start to finish. It means so much to know that everyone you encountered was helpful and kind throughout your visit. We truly appreciate you recognizing the dedication of our service advisors, technicians, cashiers, and valets who all worked together to ensure you received the great service you deserve. Your feedback brightens our day and motivates us to continue delivering the quali... read more
?????????? 5/5 Stars We had an outstanding experience buying my car! From start to finish, the customer service was excellent—everyone was friendly, professional, and eager to help. Our salesman, Felix, went above and beyond to make the entire process smooth and stress-free. He was knowledgeable, patient, and made sure I found exactly what we were looking for. We couldn’t be happier with our purchase. Overall, a fantastic experience and we highly recommend this dealership—ask for Felix!
Business response:
We sincerely value your wonderful feedback about your car buying experience. It brings us great joy to hear that our team provided excellent customer service from beginning to end. We are thrilled that you found everyone to be friendly, professional, and helpful throughout your visit. Your comments about receiving knowledgeable and patient assistance that helped you find exactly what you were looking for truly mean the world to us. We take pride in making the car buying process smooth and stress-free for every customer. Than... read more
I had the pleasure of working with Arman at Crest Cadillac, and he made my service experience outstanding. He was knowledgeable, professional, and kept me informed throughout the entire process. Arman truly cares about his customers and goes above and beyond to ensure a smooth experience. I highly recommend him for anyone looking for top-tier service!
Business response:
Thank you for your review! We are thrilled to hear about your exceptional service experience with our team. It's wonderful to know that you felt well-informed throughout the entire process and received the knowledgeable, professional care you deserved. Your recognition of the dedication shown to ensure a smooth experience means so much to us at Crest Cadillac. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with top-tier service in... read more
The people are friendly, loving, caring, thoughtful, and helpful. Monica is the best service agent a person can ask for.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being friendly and caring truly mean the world to us. We understand how important it is to feel welcomed and supported, and we are delighted that you found our team to be thoughtful and helpful throughout your visit. Monica will be so pleased to know that her dedication to providing exceptional service made such a positive impact on your experience. We genuinely appreciate you taking the time to share your feedback and reco... read more
We had a wonderful experience working with Crest Cadillac during our car purchase. They were very professional, knowledgeable and exceeded our expectations. Thanks for the great experience.
Business response:
We are elated to hear about your wonderful experience with our team during your car purchase. Your kind words about our professionalism and knowledge mean so much to us. We are thrilled that we could exceed your expectations and provide you with such a positive experience. Thank you for choosing Crest Cadillac and for taking the time to share your feedback with us.
Best service great people to deal with! !! Love to deal with Crest Cadillac crew! Excellent
Business response:
We are honored to receive such wonderful feedback from you. Your kind words about our exceptional service and team mean everything to us. We take great pride in creating positive experiences for every customer who visits Crest Cadillac. It's truly rewarding to know that our crew has made such a strong impression and that you genuinely enjoy working with us. Your satisfaction and trust in our service drive us to continue delivering the quality experience you deserve. We look forward to serving you again and maintaining the hi... read more
Mostly over the phone. But really appreciate James being able to deliver at least part way. He was very courteous and helpful throughout the process.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that our team member provided courteous and helpful service throughout your process. It's wonderful to know that the delivery arrangements worked well for you, even when coordinating mostly by phone. We truly appreciate your kind words about the level of service you received. Your feedback means a great deal to us at Crest Cadillac, and we look forward to continuing to serve you with the same level of care and profess... read more
Excellent as always Every time I come in for service, they do good work, provide great service and I have peace of mind that I am safe on the road
Business response:
We are pleased to hear about your consistently positive experiences with our service department. Your trust in our team's ability to deliver quality work and reliable service means everything to us. Knowing that you feel confident and secure driving after each visit shows us that we're meeting our commitment to excellence. Your loyalty to Crest Cadillac is truly appreciated, and we look forward to continuing to provide you with the outstanding service you deserve.
Service took forever to get scheduled. Part ordering was not ordered in timely fashion. Just a mess from buying car to service. Not what we expect from Crest. Will be looking elsewhere
Business response:
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,021 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 6:00 p.m.