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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Monica was great as my service advisor. She really listened and helped me with my car.
Business response:
We are absolutely thrilled to hear about your positive experience with your service advisor. It sounds like you received the attentive care and support that every customer deserves when bringing their vehicle in for service. Having someone who truly listens and provides helpful assistance can make all the difference in your automotive service experience. Your feedback about the quality of service you received is greatly valued, and we're delighted that we could meet your expectations. Thank you for taking the time to share y... read more
Costly recommendations were not necessary when came to pick up car were sent from building to building person to person too complicated for elderly clients
Business response:
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Excellent communication throughout entire service and were very courteous and going extra mile by providing ride service.
Business response:
We greatly appreciate your feedback about the outstanding communication you received during your service visit. It's wonderful to hear that our team maintained clear contact with you throughout the entire process and treated you with such courtesy. We're especially pleased that our ride service made a positive difference in your experience. Your recognition of these efforts means so much to our team, and we look forward to continuing to provide you with exceptional service in the future.
I had a great experience having my Cadillac serviced at the dealership. My customer service representative, Chase, was excellent to work with. He kept me constantly informed and provided regular updates on my vehicle throughout the process. Chase was always prompt, professional, and responsive to my texts, which made the entire experience smooth and stress-free. I truly appreciated the outstanding communication and customer service. Highly recommend both the service department and Chase.
Business response:
Thank you for taking the time to share your wonderful experience with our service department. We are delighted to hear that your vehicle service went smoothly and that you felt well-informed throughout the entire process. Your feedback about receiving consistent updates and prompt communication truly means a lot to us. It's fantastic to know that our team member provided the professional and responsive service that made your experience stress-free. We genuinely appreciate your recommendation of our service department and are... read more
Fairly easy and nice to have consistency of people I work with. Pretty solid place
Business response:
We are overjoyed to hear about your positive experience with our team. Having that consistency in the people you work with makes such a difference, and we're glad we could provide that for you. Your feedback about our streamlined process and reliable service means a great deal to us. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you well.
Brief Excellent attention to my requests and professional service. Delivered what the promised, and on time.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about receiving excellent attention to your specific needs and professional service means so much to us. We take great pride in delivering on our commitments and ensuring everything is completed within the promised timeframe. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations.
Everyone was very welcoming and interested in helping Ty was great to work with. He even helped me when he wasn't working.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team made you feel welcomed and provided the helpful service you deserved. It's especially meaningful to know that our staff went above and beyond to assist you, even during their time off. Your feedback reinforces our commitment to creating positive experiences for every customer who walks through our doors. We truly appreciate your trust in our dealership and look forward to continuing to serve you in the future.
Shawn is always pleasant and is eager to help me with my vehicle and keep me updated. He is the reason I bought another Cadillac. He's the absolute best service advisor.
Business response:
Your positive experience with our service team truly makes our day. We understand how important it is to have someone who keeps you well-informed about your vehicle and provides helpful assistance every step of the way. It means the world to us that the exceptional care you received influenced your decision to choose another Cadillac. Your loyalty to the Cadillac brand and recognition of our team's dedication to going above and beyond is deeply appreciated. We are committed to continuing to provide you with the outstanding s... read more
Arman is the main reason I come here for all my service needs. Without him I would be lost!
Business response:
We are excited to hear about your outstanding experience with our service team. Having a trusted team member who consistently meets your automotive service needs makes all the difference, and we're thrilled that you feel so well taken care of during every visit. Your loyalty means everything to us, and we're committed to continuing to provide you with the exceptional service you've come to expect. Thank you for choosing us for all your vehicle maintenance needs.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,282 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 6:00 p.m.