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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,625 reviews
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BEN.FRY's profile image
BEN.FRY 
6 months ago

Someone stole my Handicap card out of my Escalade. Other than thievery it was fine 

Business response:

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns. 

AUTUMN1885's profile image
AUTUMN1885 
6 months ago

Besides having to buy a license plate bracket that should have been on the car by law, I would give them a good score 

Business response:

Thank you for your positive feedback! We appreciate you bringing the license plate bracket issue to our attention - your input helps us improve our service. We're glad you had a great experience overall despite this minor inconvenience. 

RAKUMAR2's profile image
RAKUMAR2 
6 months ago

It was a good experience. Greg was great as usual with his customer service.Thank you!!! 

Business response:

Thank you for your review! We're delighted to hear about your positive experience and that Greg provided excellent customer service. Your kind words mean a lot to our team at Crest Cadillac, and we look forward to serving you again! 

CINDYANAIRIOS's profile image
CINDYANAIRIOS 
6 months ago

Always a quick and smooth service. I feel very welcomed everytime I come get my car serviced. 

Business response:

Thank you for sharing your wonderful experience! We're delighted that our service consistently meets your expectations and that you feel welcomed each visit. Your loyalty means everything to our team, and we look forward to continuing to provide you with exceptional service. 

johnboycal's profile image
johnboycal 
6 months ago

Zachary went above and beyond as our sales guy, he was very patient and understanding, he worked with us for several hours until my wife and I were fully satisfied with our selection. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your exceptional experience with Zachary. His patience and dedication in working with you and your wife for hours reflects our commitment to outstanding customer service. We're so glad you both felt completely satisfied with your selection at Crest Cadillac. 

JESSICA.AGUILERA's profile image
JESSICA.AGUILERA 
6 months ago

As always Crest Cadillac is the only place that offers excellent customer service experience. Logan is the best 

WARREN6311's profile image
WARREN6311 
6 months ago

They always take such great care of me! I really appreciate how quick and thoughtful they are. 

Business response:

Thank you for your kind words! We're thrilled that our quick and thoughtful service continues to make a positive difference for you. We appreciate being your trusted car dealer and look forward to serving you again. 

MWALKER714's profile image
MWALKER714 
6 months ago

Quick easy and professional Monica always takes care of me. Great communication through the whole visit. 

Business response:

Thank you for sharing your wonderful experience with us at Crest Cadillac. We're delighted to hear that your visit was smooth and professional with excellent communication throughout. Your positive feedback means so much to our team, and we look forward to continuing to provide you with outstanding service in the future. 

lindseyjohnson5's profile image
lindseyjohnson5 
6 months ago

They were able to get my car and my husband's car ready to go and delivered back to our house when we returned home from traveling 

Business response:

Thank you for the positive feedback! We're delighted we could service both vehicles efficiently while you were traveling and deliver them ready to go upon your return. Your trust in Crest Cadillac means everything to us, and we look forward to continuing to provide you with convenient, reliable service. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,625 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 8:30 a.m.