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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jay did an outstanding job helping us purchase our dream car! He went the extra mile in making sure that the entire process went smoothly. We drove in from out of town. He had the vehicle detailed with a bow on the hood. Jay was very professional and made sure to answer all our questions. He even followed up with us that evening to make sure that we made it home safely and followed up the following day with any questions that we might have had.
Business response:
We are thrilled to hear about your wonderful experience with our team! It sounds like you found exactly what you were looking for in your dream vehicle. The extra attention to detail, like having your car beautifully prepared with special touches, reflects our commitment to making each customer's experience memorable. We're pleased that the purchasing process went so smoothly despite your travel from out of town. The follow-up calls to ensure your safe journey home and address any additional questions show the level of care ... read more
Logan McPherson did a great job handling my concerns and resolving the issues w the car.
Business response:
We are grateful for your positive feedback about how well your concerns were handled and the issues with your vehicle were resolved. It's wonderful to hear that you experienced such thorough care and attention during your visit. Your satisfaction with the service you received means everything to us, and we truly value customers like you who take the time to share their experience.
Very good. Good service, on time and very nice employees! It's nice when you have a loner car to give your customers when needed.
Business response:
Your positive experience means everything to us at Crest Cadillac. We appreciate you taking the time to share your thoughts about the excellent service you received. It's wonderful to hear that our team provided timely assistance and that you found our staff to be so pleasant to work with. We're particularly glad that having a loaner vehicle available made such a positive difference for you during your visit. Your feedback about our commitment to taking care of our customers' needs is truly valued, and we look forward to con... read more
Had a major problem with the car and the dealership took car of it. Some dealerships would have made me deal with the issue with Cadillac, but Crest handled it for me.
Business response:
Thank you for sharing your experience with us. We understand how frustrating it can be when you encounter a significant vehicle issue, and we're truly glad we could step in and handle the situation for you directly. Your recognition of our commitment to taking ownership and working through the problem means a great deal to our team. We believe in making things right for our customers rather than passing them along, and it sounds like we were able to deliver on that promise for you. We sincerely appreciate your trust and look... read more
Logan always takes care of me. I would like to say after spending $960, I would have expected my car to be cleaned. The inside was half vacuumed. Logan was with a client so I didn't bother him
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and are pleased to hear that Logan consistently provides you with excellent service. Your feedback about the vehicle cleaning after your service visit is valuable to us, and we understand your expectation for a thorough cleaning given your investment. We recognize that attention to these details is important to our customers, and we will use your input to ensure our service standards meet your expectations. Logan and our entire t... read more
It was a first class experience. Alex tended to all of our needs and gave us what we wanted. I would do it again.
Business response:
We are utterly delighted to hear about your outstanding experience with us. Your feedback about receiving first-class service truly means the world to us. We're thrilled that our team was able to meet all your expectations and provide exactly what you were looking for. Knowing that you would choose to work with us again is the highest compliment we could receive. Thank you for taking the time to share your wonderful experience.
I've purchased a few vehicles from this dealership particularly because the service has always exceeded my expectations. From the sales associates to the general manager. They treat every customer with respect.
Business response:
Love everything about Crest Cadillac. From their vehicles to the salesman and the service staff afterwards. I’ve purchased multiple vehicles from this dealership specifically even when I’ve moved out of town. Thank you Crest Cadillac
The experience was great. I got a great deal and a good discount!! Everyone there , wanted to make sure that I was pleased, with buying the car!!
Business response:
Thank you for the wonderful feedback! We're thrilled you got a great deal and that our team made sure you were completely satisfied with your purchase. Your experience means the world to us at Crest Cadillac!
Greg was informative about my service and provide important updates Great knowledge and customer service
Business response:
Thank you for the wonderful feedback! We're thrilled that our knowledgeable service advisor provided excellent customer service and thoroughly explained the process to resolve your issue. Your positive experience means everything to us at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.