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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tony and the rest of the associates are extremely helpful. They all took care of me and my needs.
Business response:
Thank you for your positive feedback! We're thrilled that Tony and our team provided exceptional support and took great care of your needs. We truly appreciate customers like you and your kind words about our associates.
Professional, caring and empathetic to your needs. They are timely and keep you posted on your vehicle. I highly recommend this establishment whether purchasing or getting your car serviced.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about our professional approach and caring nature means so much to us. We understand how important it is to stay informed about your vehicle's progress, and we're glad our timely communication made a difference for you. Thank you for recommending Crest INFINITI for both vehicle purchases and service needs. We truly appreciate customers like you who take the time to share their positive experiences.
Rylie was very pleasant to work with. Andy was the glue that brought the deal together. I was pressed for time on the day of purchase. I returned a week later and they reviewed all the paper work to my satisfaction
Business response:
Thank you for the positive feedback! We're glad Rylie and Andy could work together to make your purchase smooth and accommodate your schedule. Your satisfaction with our service and the paperwork review means a great deal to us. Thank you for choosing Crest INFINITI!
Great service, from start to finish. Complements to Dustin Sparhawk, who manages the valet car service - he's very professional and understands great customer service.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your great experience from start to finish. Your recognition of Dustin and our valet service means so much to us. We truly appreciate you taking the time to share your positive experience at Crest INFINITI.
Troy from service is an outstanding employee. Very thorough and attentive! Very pleasant experience. I’m bringing my car back for service again.
Business response:
We are ecstatic to hear about your wonderful experience with our service team. It's fantastic to know that you found the service to be thorough and attentive, making your visit pleasant from start to finish. We're delighted that you had such a positive experience and look forward to providing you with the same exceptional service when you return for your next visit.
Troy Dunn is very knowledgeable and always professional. He always ensures quality service is provided; he clearly explains the work needed for the vehicle to avert future major repairs. Attention to details is his priority. In addition, Richie Naciri in Sales is very provided salient information after I expressed my interest in getting the new 2026 QX 80. An efficient sales rep.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of the knowledgeable and professional service you received truly means the world to us. We are delighted that our attention to detail and commitment to explaining necessary work to prevent future repairs met your expectations. It brings us great joy to know that you felt well-informed throughout the process and that our sales team provided valuable information regarding your interest in the new QX80. Your feedback reinforces our... read more
Crest Infiniti always treat my right every time I go to get my car service.!!!!
Business response:
We are delighted to hear about your positive experience with our service team. Your loyalty means everything to us, and we truly value that you trust us with your vehicle's maintenance needs. It's wonderful to know that we consistently provide the quality care you expect each time you visit. We appreciate you taking the time to share your feedback and look forward to continuing to serve you.
I had a great experience at Crest. I drove from Texarkana to Frisco, and David Whyte made the whole process smooth and easy from start to finish. He was professional, friendly, and made sure everything was ready to go when I got there. The truck was exactly as described and the entire deal went just like he said it would, which I really appreciated after making the long drive. Kayla in finance was awesome too. She got my rate .35% lower than my local credit union and had all the paperwork ready, so I was in and out in no tim... read more
Business response:
Thank you for the wonderful review! We're thrilled that David made your journey from Texarkana worthwhile with a seamless process and that Kayla secured you an excellent financing rate. Your positive feedback about our professional service means so much to us. Thank you for choosing Crest INFINITI!
Great experience and customer service. Troy is always very helpful! I highly recommend this dealership!
Business response:
Thank you for your review and for taking the time to share your wonderful experience with us. We are thrilled to hear that you received excellent customer service and had such a positive visit to our dealership. Your feedback about the helpful assistance you received means so much to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.