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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Whether you come to us to purchase a new or used INFINITI or for routine service and auto repairs, you can depend on all of us at Crest INFINITI to do whatever it takes to provide you with an enjoyable experience. Located in Frisco, TX, we serve all the surrounding areas, including Plano, McKinney, and Allen. Our dealership offers a curated range of top-selling models like the QX50, QX60, and QX80, alongside various pre-owned options. We provide buying, leasing, and financing services, ensuring a personalized experience. On ... read more
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Previous recent visit was to get a tire air pressure sensor fixed. It worked for a few days than failed again. This visit was for the same reason. When I left Crest it still was not working.
Car had zaktec treatment. Not sure if they actually applied anything to the finiish but the car still had dirt on back bumper. Not impressed.
Tony said my car would be ready by 9. It was not ready when I left work to come get it. He is a terrible service employee
Always G R E A T S E R V I C E at Crest Infiniti!
The service center was fine. However, the lady that set my appointment did not get the information correct. I was bringing my car in for a zagtec and oil change/15,000 mile check up. I was very clear about what I needed when I made my appointment. We confirmed for Saturday, and when we went to drop off the car we were told that it would be a two day service because the zagtec couldn’t be done and ready that same day since we were doing the oil change and 15,000 mile service. Now we have to make another appointment and take t... read more
I purchased a preowned car from Crest and immediately after I got home I noticed a few issues that wasn’t clear at the time of test driving. Since I bought the car in October I have been going back and forth with the warranty company that was also sold to me by Crest Infiniti. The company is claiming that this is an existing issue and they will not be fixing the issue. I have since gone back and forth with the dealership to help get this resolved till this day. Still waiting for a call from the sales team. Not so much of a g... read more
The service done was fine and handled the issues presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed up but "oops we don't have a loner for you". "I'll call you later today or in the morning when I get one lined up" - no call. I rescheduled and dropped the car at 10 AM on Feb 3rd. Simple service: ZAKTEK, oil change and door lock repair. Inspection added engine filter changes. Next day I hadn't heard anything but at about 1PM the on-lin... read more
I don’t understand why this dealership charges $245 for installing a cabin air filter. I can purchase a filter for $30 or less and install it in about 2 minutes.
On this return visit the tech was able to repair the noise coming from the rear of the vehicle. The car service to pick me up to retrieve the car was not set up at the desired time I requested or at all once I notified the service dept. and the car was not washed.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,493 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.