Crest INFINITI's cover image

This profile has been claimed by the business owner or representative.

Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.69,797 reviews
Select a rating
kay-carr's profile image
kay-carr 
11 months ago

Very good experience. Very good experience. Great communication with Roderick throughout the process of purchasing the car I wanted. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear about your great experience and Roderick's communication. Enjoy your new car, and we look forward to seeing you again! 

SNOWDIANEM's profile image
SNOWDIANEM 
11 months ago

Feedback on service items needed and cost is fast and Feedback on service items needed and cost is fast and professional. Service oriented group to deal with. 

Business response:

Thank you for your review! We’re thrilled to hear you had a positive experience with our team. Providing fast, professional service is our priority, and we appreciate your recognition. Looking forward to serving you again! 

flaurist's profile image
flaurist 
11 months ago

Crest infiniti customer agents were very professional, Crest infiniti customer agents were very professional, polite and diligent. They came twice to let me know where in the timeframe the mechanics services is. If they see a little issue with the car, they sent a text to you and suggest repair with price. The waiting room is very clean. Coffee, tea and water is available to everyone and a little restaurant is open for customer to enjoy their waiting time. 

Business response:

Thank you for your fantastic review! We're thrilled to hear our team provided you with such attentive service and that you enjoyed the amenities in our waiting area. Your feedback motivates us to maintain our high standards. We look forward to seeing you again! 

[email protected]'s profile image
[email protected] 
11 months ago

Very nice experience. Very nice experience. Bought a new QX50. Traded in a 2018 Q50 with minimum hassle. Bought the Q50 from them too! 

Business response:

Thank you for the fantastic review, Brian! We're thrilled to hear you had a great experience with your new QX50 and appreciate your continued trust in us. Enjoy your new ride, and we look forward to serving you again in the future! 

bepk4's profile image
bepk4 
11 months ago

The service advisors are very attentive. The service advisors are very attentive. Check-in is quick but thorough. The work is done very well and communication upon completion is timely. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our service advisors provided attentive care and that you appreciated the quick and thorough check-in. We strive for excellence in both service and communication, so it’s great to know we met your expectations! 

DEAN.BISHOP's profile image
DEAN.BISHOP 
11 months ago

I'm happy with the service. I'm happy with the service. However, I find that you have too many surveys. I'm not going to write an essay for my experience with an oil change. 

Business response:

Thank you, Dean, for your positive feedback! We're glad to hear that you were happy with the service provided. We appreciate your input regarding the surveys and understand that they can feel overwhelming at times. Your thoughts are valuable to us as we strive to improve our processes. We look forward to serving you again! 

kathryndunlap's profile image
kathryndunlap 
11 months ago

Great customer service. Great customer service. Professional work done. Will return and will recommend on quality service and work done. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you experienced great customer service and professional work during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. 

COURTNEYKORESH's profile image
COURTNEYKORESH 
11 months ago

Troy is great to work with. Troy is great to work with. Always helpful and thorough. Never worry about my vehicle when he has it. 

Business response:

Thank you for your wonderful review! We are thrilled to hear that Troy has provided you with such excellent service. Our team strives to ensure that our customers feel confident and well taken care of when it comes to their vehicles. We appreciate your feedback and look forward to continuing to assist you in the future! 

mintermike10s's profile image
mintermike10s 
11 months ago

Jeannie Dang was the sales associate that sold me the Jeannie Dang was the sales associate that sold me the car. She was wonderful to work with! 

Business response:

Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience with Jeannie. Our team strives to provide exceptional service, and it's great to know that Jeannie made your car-buying journey enjoyable. Enjoy your new vehicle! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 9,797 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.