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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My 2025 Autograph QX60 went in because it was making a loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. Numerous reports with this problem. My appointment was on time w loaner car and my car was repaired promptly as promised. Waiting on Infiniti to come up with a software solution.
Business response:
We're thrilled to hear about your positive experience! Our team is dedicated to providing timely service and effective solutions. Thank you for trusting us with your QX60, and we appreciate your patience as Infiniti works on a software fix. Enjoy the ride!
Tony is a great service advisor to work with. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future.
Business response:
Thank you, Sandra! We're thrilled to hear about your positive experience with Tony. Our team is dedicated to providing excellent service, and we can't wait to assist you again in the future!
Any time I need assistance, Robert Moler is available and supportive. I know I can count on Robert to tell me the truth of what service is needed and he is always accommodating for my schedule. Great experience every single time. Thanks
Business response:
We’re thrilled to hear about your positive experiences with Robert! Our team is dedicated to providing honest and accommodating service, and it’s great to know that Robert consistently delivers. Thank you for sharing your feedback, and we look forward to serving you again!
Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable.
Business response:
Thank you for your fantastic review! We're thrilled to hear that our team quickly resolved the tire pressure issue and provided you with friendly service. Your satisfaction is our priority, and we appreciate your feedback! Enjoy your new QX60!
I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car guy so I know exactly what he is talking about. For me is very important my car is treated the right way. In my years of experience dealing with car repairs at dealer’s repair shops I have found tools left in my car’s engine bay and forgotten parts or bolts uninstalled by inexperienced technicians. But not here at crest. I am pleased ... read more
Business response:
Thank you, Oscar! We're thrilled to hear about your positive experience with Robert and our team. Your appreciation for our attention to detail and customer care means a lot to us. We strive to provide the best service possible and are glad to know we met your expectations!
David listened to my needs and was very helpful with the car buying process. I made the deal over the phone and sign the finance paperwork online which made it efficient and easy to buy my vehicle. I’m very thankful for the experience and look forward to dealing with Crest infiniti in the future.
Business response:
Thank you for sharing your fantastic experience! We're thrilled to hear that David provided such helpful service and that the process was efficient for you. We look forward to assisting you again in the future!
If you’re looking for an honest, knowledgeable, and respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-free, and genuinely enjoyable. Gassett was professional and never pushy or overbearing. Instead, he took the time to understand exactly what we were looking for and provided us with all the information we needed to make an informed decision. He was transparent, patient, and answered every question without rushing or pressuring u... read more
Business response:
Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Gassett. Our team strives to provide a smooth and enjoyable process for every customer, and it's great to know we hit the mark. We appreciate your recommendation and hope to see you again soon!
Tony my advisor was awesome. Thank you for all your help! It was greatly appreciated.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Tony provided you with awesome service. Your appreciation means a lot to us, and we're here to help whenever you need it!
I had a great experience with Crest Infinity. I would definitely recommend them to everyone. The whole process went seamlessly. I was in and out within 3 hours.. They even delivered my new vehicle to me as well pick up trade in vehicle . 10/10!
Business response:
Thank you for your fantastic review! We're thrilled to hear about your seamless experience and appreciate your recommendation. Delivering exceptional service is our priority, and we're glad you enjoyed the process. Enjoy your new vehicle!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,588 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open on Monday at 9:00 a.m.