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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.69,797 reviews
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vince52pillai's profile image
vince52pillai 
11 months ago

Treated with Professional curtesy and knowledgeable with Treated with Professional curtesy and knowledgeable with product he was selling. Took time to explain options. 

Business response:

Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future! 

JBTUCK41's profile image
JBTUCK41 
11 months ago

They did an excellent job on the service and detailing of They did an excellent job on the service and detailing of my car; however, when they detailed my car they threw out items of ours which was super frustrating. 

Business response:

Thank you for your feedback. We appreciate your positive comments regarding the service and detailing of your vehicle. We understand how important personal items are, and we regret any frustration this may have caused. Your experience is valuable to us, and we would like to address your concerns further. Please reach out to Randy Nabors at [email protected] so we can assist you. 

KARENOKERLUND's profile image
KARENOKERLUND 
11 months ago

Top notch customer service! Top notch customer service! The valet service is an EXCELLENT option and appreciate how punctual the drivers are! 

Business response:

Thank you, Karen, for your wonderful feedback! We are thrilled to hear that you experienced top-notch customer service and found our valet service to be excellent and punctual. We strive to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with you. We look forward to welcoming you back in the future! 

mcveighmichael's profile image
mcveighmichael 
11 months ago

Service did a great job with the service and even Service did a great job with the service and even delivered our car to us at home as my wife was ill! Thank you. 

Business response:

Thank you for your wonderful review! We are delighted to hear that our team was able to provide you with great service and accommodate your needs during this time. We always strive to go above and beyond for our customers, and it's rewarding to know we made a positive impact. We wish your wife a speedy recovery and look forward to seeing you next time! 

jhp0630's profile image
jhp0630 
11 months ago

i have bought approximately 60 vehicles in the last 60 i have bought approximately 60 vehicles in the last 60 years . Al is probably the best salesman i have dealt with. If you can ask for Al. I know I will. 

Business response:

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Al. Our team strives to provide exceptional service, and it's great to know that Al made such a lasting impression. We look forward to assisting you again in the future! 

TATUM008's profile image
TATUM008 
11 months ago

Always good customer experience with Tony Brown and Always good customer experience with Tony Brown and others that have kept my vehicle well maintained. 

Business response:

Thank you for your fantastic review! We are thrilled to hear that you consistently have a positive experience with Tony Brown and our team. Providing excellent service and maintaining your vehicle to the highest standards is our priority. We appreciate your trust in us and look forward to serving you again in the future! 

Todd M's profile image
Todd M 
11 months ago

Service performed quickly while I waited and car returned Service performed quickly while I waited and car returned clean! The waiting area has all the amenities you would expect of a class A dealership. 

Business response:

Thanks for the fantastic feedback, Todd! We're thrilled to hear you had a great experience with our service and enjoyed the amenities. We strive to keep things efficient and comfortable for our customers! 

CREATECOMMOTION's profile image
CREATECOMMOTION 
11 months ago

My 2025 Autograph QX60 went in because it was making a My 2025 Autograph QX60 went in because it was making a loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. Numerous reports with this problem. My appointment was on time w loaner car and my car was repaired promptly as promised. Waiting on Infiniti to come up with a software solution. 

Business response:

We're thrilled to hear about your positive experience! Our team is dedicated to providing timely service and effective solutions. Thank you for trusting us with your QX60, and we appreciate your patience as Infiniti works on a software fix. Enjoy the ride! 

AWLFORLEE22's profile image
AWLFORLEE22 
11 months ago

Any time I need assistance, Robert Moler is available and Any time I need assistance, Robert Moler is available and supportive. I know I can count on Robert to tell me the truth of what service is needed and he is always accommodating for my schedule. Great experience every single time. Thanks 

Business response:

We’re thrilled to hear about your positive experiences with Robert! Our team is dedicated to providing honest and accommodating service, and it’s great to know that Robert consistently delivers. Thank you for sharing your feedback, and we look forward to serving you again! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 9,797 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.