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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The people at Crest Infiniti who handled my service request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere,
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with prompt and professional service regarding your My ZakTek application. Creating a friendly atmosphere for our customers is a priority for us, and we appreciate your recognition of our efforts. We look forward to serving you next time!
The moment I walked in, I felt a sense of warmth and very welcoming. The workers we encountered were extremely nice and polite. They answered any questions we had. My salesman, Josh, was helpful and knowledgeable from the beginning process (online) until the end when he handed me my key fob. Finance manager, Jeremy was also helpful, patient, and polite. I recommend this dealership to anyone who is looking to purchase a vehicle. Impeccable customer service.
Business response:
Thank you, Shaletha, for your wonderful review! We are thrilled to hear that you felt welcomed from the moment you walked in and that our team, including Josh and Jeremy, provided you with the support and information you needed throughout your vehicle purchasing experience. Your recommendation means a lot to us, and we are committed to maintaining the high level of customer service you experienced. We look forward to serving you again!
This was the most professional car purchase experience I have ever experienced, and we appreciated that there were no hassles and unpleasant negotiations which occurs at many other dealerships. It was very apparent that Crest is a class act from every aspect!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your car purchase experience with us was so positive. Our team strives to provide a seamless and professional atmosphere, free from the hassles often associated with car buying. Your kind words affirm our commitment to excellence, and we appreciate you recognizing our efforts. We look forward to serving you again in the future!
Did service requested on time Good to work with and will bring my car again
Business response:
Thank you for your positive feedback! We appreciate your acknowledgment of our timely service and are glad to hear that you had a good experience working with us. We look forward to welcoming you back the next time you need assistance with your car.
Crest Infiniti and David Whyte went absolutely to the moon and back to help me get into the vehicle I wanted. They gave me top dollar for my trade in and helped me work the numbers until I was In the car of my dreams and with a price that worked for my budget. I have been to other dealerships and Crest Infiniti’s customer service is hands down the best. I really appreciated David’s steady and courteous demeanor in the face of my numerous requests and even when I changed my mind about the car I wanted - 10 minutes before clos... read more
Business response:
Thank you for your wonderful review! We are thrilled to hear that your experience with David Whyte was so positive. Our team is dedicated to providing exceptional customer service, and it's great to know that David's attentiveness and Andy's support in finance made a difference for you. We strive to ensure that every customer finds the perfect vehicle that fits their needs and budget. Your kind words affirm our commitment to excellence, and we truly appreciate your feedback. Thank you for choosing Crest INFINITI!
Crest Infinity, excellent service sales department financial department excellent customer service and attention to details. Special thanks to John youngquist.
Business response:
Hi Trevor, Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our sales and financial departments. It’s great to know that John Youngquist provided you with the attention and service you deserve. We appreciate your recognition of our team’s efforts and look forward to serving you again in the future!
As I stated before, the service center was very professional, the work was completed as scheduled, and the prices was fair
Business response:
Thank you for your continued support. We're glad everything was completed on schedule and that you found our service professional and pricing fair. We appreciate your business!
By far the best car buying experience ever! We worked with Tux and his attention to detail, knowledge about the vehicle features in comparison to others we considered was exceptional. He was very personable and made our experience enjoyable. We are expanding our family hence the reason for a new car, but we left the dealership with more than a car. The relationships developed during this experience with Tux and Kayla in financing seemed very genuine and we will definitely work with them in the future. Highly recommend!!!
Business response:
Thank you for sharing such a heartfelt review! We're thrilled to hear that your car-buying experience with Tux and Kayla was the best you've ever had. It’s wonderful to know that Tux’s attention to detail and knowledge helped guide you through an important decision for your growing family, and that both he and Kayla made the process enjoyable and genuine. Building lasting relationships with our customers is what we strive for, and we're honored to have earned your trust. Congratulations on your expanding family—we look forwa... read more
Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Troy Dunn provided such knowledgeable and attentive service. It’s great to know he addressed all your concerns and made the process smooth for you. We’re also glad you appreciated the vehicle wash—that extra touch is part of the care we aim to provide. Your kind words mean a lot, and we're proud to have earned your confidence in Crest INFINITI and Troy!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.