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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.69,797 reviews
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jason.mcglamery's profile image
jason.mcglamery 
a year ago

The overall experience was nice. The overall experience was nice. Al never pressured me into purchasing options I wasn't interested in. 

Business response:

Thank you for your feedback, Jason! We're glad to hear you had a nice experience and appreciated Al's approach. Your satisfaction is important to us, and we look forward to assisting you again in the future! 

ashok.lc's profile image
ashok.lc 
a year ago

Had an exceptional overall experience. Had an exceptional overall experience. David Clinton was on top of things and took care of everything that was needed to be done. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear you had an exceptional experience and that David provided top-notch service. We appreciate you choosing us and look forward to serving you again! 

RS.SMITH.TX's profile image
RS.SMITH.TX 
a year ago

Always top notch customer service. Always top notch customer service. Service department always greets me and makes it very easy to get my car repairs done. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service department. Providing top-notch customer service is our priority, and we’re glad we could make your car repairs hassle-free. We look forward to assisting you again! 

EXORARE's profile image
EXORARE 
a year ago

Folks did a good job and car was delivered on time and Folks did a good job and car was delivered on time and clean. Very satisfied. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience and that your car was delivered on time and in perfect condition. Your satisfaction is our priority, and we appreciate your feedback! 

WHICKOX's profile image
WHICKOX 
a year ago

Tony is the best. Tony is the best. Helped me work with Randy to seek support for a repair I had done a year ago that was a week to 10 days out of warranty. Tony and team went ABOVE AND BEYOND for me and I am extremely satisfied! THANK YOU! 

Business response:

We’re thrilled to hear about your positive experience with Tony and our team! Going above and beyond for our customers is what we strive for. Thank you for sharing your satisfaction with us! 

KSMITH's profile image
KSMITH 
a year ago

I had an amazing experience working with David Whyte when I had an amazing experience working with David Whyte when I purchased my 2016 Infiniti Q70. From start to finish, David made the entire car-buying process smooth, stress-free, and actually enjoyable. I first inquired about the vehicle online, and David reached out to me shortly after with a friendly and professional tone. He didn’t waste any time — he helped me schedule a time to come in and see the car the very next day. When I arrived at the dealership, David was al... read more

Business response:

Thank you so much for sharing your wonderful experience with David Whyte! We're thrilled to hear he made your car-buying process smooth, stress-free, and enjoyable. David’s dedication to excellent service and attention to detail truly set him apart, and we’re glad he was able to provide the care and support you deserved. We appreciate your recommendation and are delighted you’re so satisfied with your 2016 Infiniti Q70. Enjoy your new vehicle! 

LILNICKILEE's profile image
LILNICKILEE 
a year ago

I have worked with Tony on many occasions in sales and I have worked with Tony on many occasions in sales and now in service. He is always willing to help and go the extra mile. The work done by the mechanics/techs has been excellent. I feel like they care about the car they are working on. 

Business response:

Thank you for your wonderful review! We are thrilled to hear about your positive experiences with Tony and our service team. Providing exceptional care and support is our priority, and it's great to know that our efforts have made a difference for you. We appreciate your trust in us and look forward to serving you again in the future! 

SHELLEY's profile image
SHELLEY 
a year ago

Well this is my . Well this is my ... I think fifth Infiniti. I always use Crest. I could use any Infiniti dealership but Crest is my favorite. Kind, courteous and always very helpful. 

Business response:

Thank you for your continued loyalty and for making Crest your go-to Infiniti dealership! We truly appreciate your kind words and are honored to be your favorite. We look forward to serving you for many more visits to come! 

2018santefe's profile image
2018santefe 
a year ago

The people we dealt with were awesome, the one negative I The people we dealt with were awesome, the one negative I have is the time it took to get to financing, it took an hour to get in that department. 

Business response:

Thank you for your positive feedback about our team. We appreciate your recognition of our staff's efforts. We understand that the time it took to reach the financing department was longer than expected, and we are continually working to improve our processes. Your input is invaluable in helping us enhance our services. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 9,797 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.