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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I don't like games. The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, period. The games he and Jeremy were forced to play made the whole experience burdensome at best. Buying a new car should be a great experience, but it was not. This said, we love the Infiniti.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear that you’re enjoying your new vehicle and that Miles provided you with outstanding support throughout the process. It’s clear that he made a strong impression, and we appreciate you recognizing his efforts. We’re sorry to hear that certain aspects of the experience felt frustrating. Your perspective is important to us, and we’d like the opportunity to learn more about your concerns. Please feel free to reach out to Myles Bates at MBates02@vtaig.com so w... read more
My experience during my recent vehicle purchase at Crest was excellent. Salesman Tux provided outstanding customer service and was very knowledgeable of all aspects of the deal. I was very pleased with the overall process.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Tux provided you with excellent service and made your vehicle purchase process so smooth. We take pride in having knowledgeable and helpful staff, and it’s great to know that Tux made such a positive impact. We appreciate your feedback and look forward to assisting you again in the future!
I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly service.
Business response:
Thank you for sharing your experience! We're so glad to hear that our team was able to take care of your oil change and additional services efficiently—even late in the day. It's great to know you received outstanding, friendly service and that your vehicle was returned freshly washed. We appreciate your visit and look forward to helping you again next time!
This dealership offers great customer service! They are very efficient with the entire process of purchasing a new vehicle.
Business response:
Thank you for the kind words! We're thrilled to hear that you had a smooth and efficient experience purchasing your new vehicle and that our team’s customer service stood out. We appreciate your support and hope you enjoy every mile in your new car!
Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Troy Dunn provided you with honest, customer-first service and helped you save significantly. It's great to know he made the process clear and gave you confidence in your decision. We'll be sure to recognize him for a job well done!
Very pleased with the Crest infiniti team. They went out of their way to help me out. I Recommend 10/10
Business response:
Thank you for the wonderful feedback! We're so glad to hear that the team went above and beyond to assist you. It’s great to know that your experience was a 10/10, and we truly appreciate your recommendation. We hope you continue to enjoy everything your vehicle has to offer!
Al made the experience of buying a new car enjoyable. I would recommend using him!
Business response:
Thank you for your feedback! We're thrilled to hear that Al made your car-buying experience enjoyable. We appreciate your recommendation and will be sure to pass along your kind words to him!
Troy is great to work with and provides clear concise explanation of any service need.
Business response:
Thank you for the kind words! We're so glad to hear that Troy made your experience a positive one by providing clear and concise explanations throughout your service visit. We appreciate your feedback and look forward to seeing you again!
Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!!
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive great service and that our team makes your visits comfortable, whether you’re waiting or using a loaner vehicle. We truly appreciate your patience and loyalty—it’s always a pleasure to take care of you!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.