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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As always I was showered with great customer service by Tony. He is such a joy and a great employee to have on your service team. YOU ROCK TONY. Thanks for always honoring my warranty without drama and confusion.
Business response:
Thank you for your kind words! We're so glad to hear that Tony continues to provide you with exceptional service. It's great to know that he makes your experience easy and enjoyable while honoring your warranty without any issues. We truly appreciate your feedback and are lucky to have Tony on our team. We look forward to serving you again soon!
Gassett was very informative and patient! He had the car ready for us as soon as we arrived. He went above and beyond to make our car buying experience delightful. Highly recommend working with him!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Gassett provided you with informative and patient service while ensuring your car was ready upon arrival. Going above and beyond to create a smooth and enjoyable car-buying process is exactly what we strive for. We appreciate your recommendation and look forward to assisting you again in the future!
Al Conkelton is my family’s car dealer - among myself, my wife and my sons we’ve bought 6 cars from him over the years!
Business response:
Thank you for your continued trust in Al Conkelton and our dealership! We’re so glad to hear that Al has been able to assist your family with your car buying needs over the years. It’s an honor to have you as part of our Crest INFINITI family, and we look forward to helping you with any future vehicle needs.
Blake is great to work with every time. Quick turn around same day. A a
Business response:
Thank you for your review! We're glad to hear that Blake continues to provide you with great service and a quick same-day turnaround. Consistency and efficiency are what we strive for, and we appreciate your trust in us. We look forward to serving you again in the future!
Nothing more to say other than Troy Dunn is always great to work with, I always ask for him.
Business response:
Thank you for your kind words! We're thrilled to hear that Troy Dunn consistently provides you with great service. We truly appreciate your loyalty, and we'll be sure to pass along your praise to him. If you ever need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
Probably the best experience I've had as a long time customer. Everything went smoothly, my came back running better than before and the loaner car was such fun, I almost didn't want to give it back. And as always, my Service Consultant, Troy Dunn, did an exceptional job. I'm a loyal Crest Infiniti service customer largely thanks to him and his consistently excellent support.
Business response:
Thank you for your kind words! We're thrilled to hear that your experience was exceptional, and that your car is running better than before. We're especially happy to hear that Troy Dunn made such a positive impact on your visit—he truly is an asset to our team. We’re grateful for your continued loyalty and look forward to serving you again in the future!
Had a very easy and stress free time getting my new car thanks to Al
Business response:
Thank you for your kind review! We're so glad to hear that your car-buying experience was easy and stress-free, and we're happy that Al was able to help make that happen. If you need anything else or have any questions in the future, feel free to reach out to us. We look forward to serving you again!
What a great, responsive team all around. I felt cared for start to finish. Thank you!
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. Providing excellent care and service is always our top priority, and we're thrilled to know we met your expectations. We look forward to serving you again in the future!
This review is for the service center but I am including my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of the staff there. I also want to extend my heartfelt thanks to Erica, my sales associate and the dealership manager, Clint, at Crest Infiniti in Frisco for their exceptional service during my recent vehicle upgrade over the 2024 Holiday season. They helped me get out of a vehicle I no longer wanted and into a QX80 at a reason... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service team and Erica. Your satisfaction is our priority, and it's great to know you found the perfect vehicle. We appreciate your recommendation and look forward to serving you again!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.