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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,840 reviews
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HALLEN's profile image
8 months ago

Troy is great to work with, sets expectations, and communicates the status of my vehicle timely. 

Business response:

Thank you for the great review! We're thrilled to hear that Troy has been such a great help in setting expectations and keeping you updated on the status of your vehicle. We truly appreciate your feedback and look forward to working with you again in the future! 

tinadomino711's profile image
tinadomino711 
8 months ago

Great service and friendly staff. Easy in and out. Nice waiting area with good food options. 

Business response:

We're so glad to hear you had a great experience with our friendly staff and appreciated the easy in and out process. We aim to make your visit as convenient as possible, and it's fantastic that you enjoyed our waiting area and food options. Thank you for the positive feedback! 

SARGENTHL71's profile image
SARGENTHL71 
8 months ago

Customer service is excellent at Crest Infinity and it will keep me coming back for my next car. Dustin and Tony always take great care of me and I appreciate them! The work is always done quickly and the team is patient with me and that is very nice. Highly recommend Crest! -Heather Sargent 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that Dustin and Tony provided you with excellent service. We appreciate your loyalty and look forward to helping you with your next car purchase. Your recommendation means a lot to us! 

DONNA_HARTMAN's profile image
DONNA_HARTMAN 
8 months ago

I was warmly greeted by a service person and he explained what would be done to my car and that it would be free. 

Business response:

Thank you for your review! We’re glad to hear that you were greeted warmly and that our service team took the time to explain the details of your car’s service. Transparency and clear communication are important to us, and we’re happy we could provide that for you. If you ever need any further assistance, feel free to reach out to us. We look forward to serving you again! 

GREDDENTX's profile image
GREDDENTX 
8 months ago

Friendly service advisor’s, the staff that greets you in the service bay are friendly. They do tack on an additional charge if you pay with credit card 

Business response:

Thank you! We're thrilled to hear you enjoyed our friendly service. We appreciate your feedback regarding the credit card charge, and we’ll make sure to keep this in mind for future improvements. Your support means a lot to us! 

RJSSENIOR's profile image
RJSSENIOR 
8 months ago

troy was excellent. Kept me updated, took care of my car, handled my service needs , car looked new after completing service. 

Business response:

We're thrilled to hear Troy provided you with such excellent service! It's fantastic that he kept you updated and took such great care of your car, leaving it looking like new. 

ERICA.RINGO's profile image
ERICA.RINGO 
8 months ago

Everything was great, friendly advisor! It was a smooth process from beginning to end! Was highly satisfied! 

Business response:

Thank you so much for your fantastic review! We're thrilled to hear that your entire experience was smooth, enjoyable, and exceeded your expectations. Our team works hard to create a friendly, efficient process, and we're delighted that we succeeded in providing you with a highly satisfying service. We truly appreciate you taking the time to share such positive feedback and look forward to continuing to serve you with the same level of excellence! 

jason's profile image
8 months ago

GREAT EXPERIENCE. Thank You so much TUX for the attention to detail. Will definitely recommend this dealership to our friends! 

Business response:

Thank you for the amazing review! We’re so glad to hear that Tux provided you with great attention to detail and made your experience memorable. Your recommendation means a lot to us, and we can’t wait to assist you and your friends in the future! 

Jessica.scruton's profile image
Jessica.scruton 
8 months ago

I recently had the pleasure of working with an outstanding sales associate named Al at Crest Infiniti while purchasing my third Infiniti, and I can confidently say that my experience was nothing short of exceptional. From the moment I stepped into the dealership, I was met with a warm welcome and a genuine commitment to finding the perfect vehicle for my needs. What truly set Al apart was his incredible flexibility. He understood that my schedule was tight and made it a priority to accommodate my availability. Whether it was... read more

Business response:

Thank you for your incredible review! We’re thrilled to hear that Al provided you with an exceptional experience during the purchase of your third INFINITI. His flexibility, dependability, and attention to detail are exactly what we strive to offer to our customers, and it’s wonderful to know that he made your process smooth and stress-free. We truly appreciate your trust in him, and we’re so glad that you found your dream car with his help. Thank you for recommending Al, and we look forward to serving you again in the futur... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,840 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.