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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,068 reviews
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Griffinferg's profile image
Griffinferg 
a year ago

Very pleased with the Crest infiniti team. They went out of their way to help me out. I Recommend 10/10 

Business response:

Thank you for the wonderful feedback! We're so glad to hear that the team went above and beyond to assist you. It’s great to know that your experience was a 10/10, and we truly appreciate your recommendation. We hope you continue to enjoy everything your vehicle has to offer! 

rprice1002's profile image
rprice1002 
a year ago

Al made the experience of buying a new car enjoyable. I would recommend using him! 

Business response:

Thank you for your feedback! We're thrilled to hear that Al made your car-buying experience enjoyable. We appreciate your recommendation and will be sure to pass along your kind words to him! 

SCarrico's profile image
SCarrico 
a year ago

Troy is great to work with and provides clear concise explanation of any service need. 

Business response:

Thank you for the kind words! We're so glad to hear that Troy made your experience a positive one by providing clear and concise explanations throughout your service visit. We appreciate your feedback and look forward to seeing you again! 

PVAMU's profile image
PVAMU 
a year ago

Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!! 

Business response:

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive great service and that our team makes your visits comfortable, whether you’re waiting or using a loaner vehicle. We truly appreciate your patience and loyalty—it’s always a pleasure to take care of you! 

Srludwig2017's profile image
Srludwig2017 
a year ago

Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I would love to be able to trust a service department for future services when needed. I look forward to doing business again. Thank you so much. Stephanie 

Business response:

Thank you for sharing your feedback! We completely understand how important it is to have a reliable vehicle, especially with your busy schedule. We're glad to hear that Randy did his best to make things right. Our goal is to provide service you can trust, and we're excited to have the opportunity to work with you again in the future. If you ever need anything, don't hesitate to reach out. We look forward to making your future service experiences as smooth and reliable as possible. Thanks again, and we appreciate your trust! 

joseph.karasick's profile image
joseph.karasick 
a year ago

I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service experience. All my questions were answered in a timely manner and we were able to purchase our vehicle in under an hour. No haggling or long waits and we received market value for our trade in. Al personally delivered the vehicle to my house and drove back with the trade in. This was an early Mother’s gift for my awesome wife and mother of my children.... read more

Business response:

Thank you so much for sharing this thoughtful and detailed review! We're thrilled to hear that your experience with Mr. Al Conkleton was exceptional from start to finish. It’s wonderful to know that the process was stress-free, efficient, and that Al’s commitment to outstanding customer service made such a meaningful impact. Delivering the vehicle personally and ensuring everything went smoothly speaks volumes about the care and dedication he brings to each customer. We're honored to have been part of such a special gift for... read more

kuldeepsidhu's profile image
kuldeepsidhu 
a year ago

Trevor was friendly, responsive, and took the time to really help me understand. thank you. 

Business response:

Thank you for sharing your experience! We're so glad to hear that Trevor was friendly, responsive, and took the time to ensure you felt informed and supported throughout the process. Your appreciation means a lot, and we’re happy he could provide the kind of service you deserve. 

DHFRANCIS72's profile image
DHFRANCIS72 
a year ago

The fact that I continue to come back should be sufficient to say the dealership is ok. 

Business response:

Thank you for your continued loyalty and for taking a moment to leave this 5-star review! Your return visits truly speak volumes, and we're grateful to have earned your trust over time. It's always a pleasure to serve you, and we look forward to continuing to provide the kind of experience that keeps you coming back. 

KEVINJSCHRADER's profile image
KEVINJSCHRADER 
a year ago

The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership! 

Business response:

Thank you for the enthusiastic feedback! We're so glad to hear that the team’s friendliness, knowledge, and willingness to listen made such a positive impact on your experience. Delivering on expectations is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back in the future! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,068 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.