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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dustan was courteous & professional, a pleasure to work with. I also appreciated that a loaner vehicle was available for me. My only negative is that one problem with my vehicle was not fixed. There were several problems, and all were addressed successfully, except for the cruise control not working. I had indicated that the cruise control problem was the main problem I wanted addressed, but it still does not work.
Business response:
Thank you for sharing your experience with us. We're so glad to hear that you enjoyed working with Dustan and found him to be courteous and professional. It's also great to know that having a loaner vehicle available made things more convenient for you during your visit. We’re sorry to hear that you're still experiencing issues with your cruise control. We understand how important it is for every aspect of your vehicle to be functioning properly, and we’d like to ensure that this is looked into further. Please reach out to R... read more
I was able to get an appointment on the books quickly with a loner car reservation. My service advisor kept me updated along the way. The issue with my vehicle was resolved.
Business response:
Thank you for taking the time to share your experience! We're glad to hear that scheduling your appointment and securing a loaner vehicle was quick and convenient. It's also great to know that your service advisor kept you well-informed throughout the process and that the issue with your vehicle was successfully resolved. Providing efficient, transparent service is always our goal, and we appreciate your trust in us.
Service was fast and staff was helpful and friendly. I was contacted when service was complete and Check out was simple. Derrick, my service advisor, was helpful and clear in the steps that were going to take place
Business response:
Thank you for sharing your positive experience! We’re glad to hear that your visit went smoothly and that the service was completed quickly. It’s great to know Derrick kept you informed every step of the way and that the rest of the team made the process easy and welcoming from start to finish. We truly appreciate your kind words and look forward to serving you again in the future!
I came and look at a SUV Clay let me look and drive no pressure at all I came back the next day and bought it
Business response:
Thank you for sharing your experience! We're so glad to hear that Clay provided a no-pressure, comfortable environment while you explored your options. It's great that you had the time and space to make the right decision, and we’re thrilled you came back to purchase the SUV! We hope you're loving your new vehicle and appreciate you choosing us.
Al was absolutely FANTASTIC! He listened to my questions, accommodated my request, was very knowledgeable about the QX60, and laughed at my jokes. Would definitely recommend him to others and call on him for our next Infiniti purchase!
Business response:
Thank you for sharing your wonderful experience! We're so glad to hear that Al made such a positive impression—it's great to know he took the time to listen, address your questions, and make your visit enjoyable. We truly appreciate your recommendation and look forward to assisting you with your next INFINITI purchase!
Trevor was great! Loaner car was quick and efficient to get. The gentleman that checked me in and got my car at pick up was so courteous and efficient. I do not know his name.
Business response:
Thank you for sharing your experience! We’re so glad to hear that Trevor provided great service and that the loaner car process was quick and efficient. We’re also happy to know that the team member who checked you in and out was courteous and efficient. We’ll be sure to pass along your compliments to the entire team. We look forward to serving you again in the future!
DeFriest infinity team was very helpful, attentive and thorough when I brought my QX80 in with check engine light issue. I appreciated their help and excellent customer service
Business response:
Thank you for sharing your positive experience! We're so glad to hear that the DeFriest Infinity team was helpful, attentive, and thorough in addressing the check engine light issue with your QX80. We truly appreciate your kind words and are happy to know you had an excellent experience. We look forward to serving you again in the future!
Great service ! ! Take care of my problem quickly and professionally !! Rent car manager (Dustin ) was amazing !! Friendly and helpful !!
Business response:
Thank you for your kind words! We’re so glad to hear that your issue was handled quickly and professionally. It’s great to know that Dustin, our rental car manager, provided such friendly and helpful service. We truly appreciate your feedback and look forward to assisting you again in the future!
It’s a great dealership,great ,people are always nice and friendly. I happy with them
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We truly appreciate your feedback and are happy to know you're satisfied with your visit. We look forward to serving you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.