Crest INFINITI's cover image
Claimed

This profile has been claimed by the business owner or representative.

Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,840 reviews
Select a rating
saba9us's profile image
8 months ago

Customer service was absolutely top tier, really enjoyed the product as well as the the services! 

Business response:

Thank you for your amazing review! We’re thrilled to hear that you had a top-tier customer service experience and enjoyed both the product and services. We truly appreciate your feedback and look forward to continuing to provide you with exceptional service in the future! 

WMCBRIDE1's profile image
WMCBRIDE1 
8 months ago

My experience obtaining an oil change was good. The price was fine, and the work was done quickly. I guess for the cost savings, typing a 33-word review is well worth it. 

Business response:

Thank you for sharing your experience! We're glad to hear that your oil change was done quickly and at a fair price. We appreciate your feedback and look forward to serving you again in the future! 

brandiisham's profile image
brandiisham 
8 months ago

We had a wonderful experience at this dealership. Jay was extremely helpful throughout the whole process. He worked diligently to get us the perfect vehicle. Braeden in financing made everything super simple as well and answered all of our questions. 

Business response:

Thank you for your wonderful review! We're so glad to hear that Jay and Braeden made your experience smooth and enjoyable. It's great to know that Jay worked hard to find you the perfect vehicle and that Braeden made the financing process simple. We truly appreciate your feedback and look forward to assisting you again in the future! 

HOPE5's profile image
8 months ago

Dealership was clean & nice. We were there after 5, so wish there were snacks available. Both restaurant & snack bar were closed. 

Business response:

Thank you for your feedback! We're glad you found the dealership clean and nice. We appreciate your suggestion regarding snacks, and we'll definitely consider it for future visits. Thanks again, and we hope to see you soon! 

ATILLA2414's profile image
ATILLA2414 
8 months ago

Greeted by service advisor (Moler) at my appointment time. Service took about an hour for oil change and tire rotation. 

Business response:

Thank you for sharing your experience! We're glad to hear that Moler greeted you promptly and that your oil change and tire rotation were completed efficiently. We appreciate your feedback and look forward to assisting you with your next service appointment! 

JOHNVEYHL's profile image
JOHNVEYHL 
8 months ago

Service was good as usual. Nathan Laveau was outstanding. Courteous car was waiting for me, repairs were done on time, and the checkout process was quick and simple. 

Business response:

Thank you for your feedback! We’re glad to hear that Nathan Laveau provided outstanding service and that your experience was smooth from start to finish. We truly appreciate your continued trust in us and are happy we could meet your expectations. We look forward to serving you again soon! 

ASHISHGUPTA's profile image
ASHISHGUPTA 
8 months ago

Great service. I loved the valet pick up and drop. Super convenient. Very courteous and professional team. Kept me updated at all times. Thank you Dustin for the loaner! 

Business response:

Thank you for your kind words! We're so glad to hear that you had a positive experience with our valet pick-up and drop-off service. It's great to know that our team, especially Dustin, was able to keep you updated and assist with the loaner. We truly appreciate your feedback and look forward to serving you again in the future! 

ROXANE.MULENEX's profile image
ROXANE.MULENEX 
8 months ago

Tony is great to work with and the overall experience has definitely improved from when I first had service performed on my Infiniti 4 years ago. 

Business response:

We're thrilled to hear that your experience has improved over the years, and we're grateful for your continued trust in our service team. Tony truly values building strong relationships with our customers, and we're glad he was able to assist you! Thank you for sharing your feedback, and we look forward to providing excellent service for many years to come. 

CHENEVERT66's profile image
CHENEVERT66 
8 months ago

Great customer service. Got all my concerns addressed. I would recommend. Will be back when I'm ready for another vehicle. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that all of your concerns were addressed and that you were happy with the service. We look forward to welcoming you back when you're ready for your next vehicle! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,840 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.