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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awesome service given by Blake Jenkins Blake provides excellent customer services to his customers that known for infinity excellent. Blake is a valuable asset to infinity. Thank you
Business response:
Thank you so much for your wonderful feedback about Blake! We are thrilled to hear that he provided you with excellent service during your visit. Blake's dedication to exceptional customer service truly makes a difference, and we agree that he is a valuable asset to our team. We appreciate your recognition of his hard work and commitment to ensuring a positive experience for our customers. Thank you for choosing us, and we look forward to serving you again!
Blake Jenkins makes your dealership special. He is the best when it comes to service. He will keep me coming back. Regards John Sexton
Business response:
We are truly grateful for your wonderful feedback about Blake Jenkins. Blake's exceptional service and dedication are key reasons why our customers continue to choose us. We're honored that Blake has made such a positive impression and that he plays such an important role in our customer experience. Thank you for taking the time to recognize Blake's outstanding work and for your loyalty to our dealership.
I wrote a prior review while upset and didn’t speak to Blake or Nabors .. Once I was able to speak with Blake and Nabors I felt totally ok that they are willing to look at my car again to be sure it was fixed properly…Nabors took the time to reach out and I’m so grateful for that… I’ve taken my car to Crest from 2010 to present and never had an issue..I can find someone cheaper but trust Crest to do it right..I just needed to speak with the right people if there is ever an issue .. this is what you call customer service Nabo... read more
Business response:
Thank you for taking the time to share your updated experience. We’re so glad that Blake and Randy were able to address your concerns and ensure you felt confident in our commitment to providing quality service. It means a lot to us that you’ve trusted us with your vehicle since 2010, and we’re grateful for your loyalty. Your kind words about our team and customer service are truly appreciated, and we’ll continue striving to meet your expectations every time.
Superior service as always! Blake and his team always go above and beyond. I will never service my car elsewhere. Their service team is honest, reliable, trustworthy, and efficient. 10/10 would recommend!
Business response:
Thank you for your glowing review! We’re thrilled to hear that Blake and his team continue to provide you with superior service. It’s wonderful to know you find our team honest, reliable, trustworthy, and efficient. Your loyalty and recommendation mean so much to us, and we look forward to continuing to exceed your expectations every time you visit.
Jay was amazing! Everyone was very patient and made sure I was in and out within 2 hours. I was able to explore of the package options and features the QX80 has to offer. The staff walked me through all the features and assured I understood how to operate them. The sales manager and salesman Jay provided excellent services and assured I received the best value and features on the vehicles I selected. I excited to be a part of the Crest family and look forward to years of great customer service.
Business response:
Thank you so much for your fantastic feedback! We're thrilled to hear about your positive experience with Jay and the rest of our team. Ensuring our customers feel supported and informed is always our top priority, and it’s great to know we were able to provide that for you. We’re delighted you had the opportunity to explore the QX80’s features and options and that our team made sure you left feeling confident and satisfied with your purchase. Welcome to the Crest family! We’re excited to be a part of your journey and look f... read more
Worked to service vehicle despite unusually bad weather. Keep me informed on progress of service.
Business response:
Thank you for recognizing our team's commitment to customer service, especially during challenging weather conditions. We understand that automotive service doesn't stop when the weather becomes difficult, and our priority is always to support our customers. Your appreciation for our team's dedication and communication is deeply valued. Keeping customers informed about their vehicle's service progress is a critical part of our commitment to transparency and exceptional customer care. Even when faced with unusually bad weathe... read more
I have purchased several Nissan products over the years, this is my first Inifiniti purchase. This was a truly exceptional experience.
Business response:
Thank you for sharing your outstanding experience with your first INFINITI purchase! We're thrilled that this transaction stood out as truly exceptional. We take great pride in ensuring that each customer's journey meets the highest standards of service and satisfaction. As a long-time Nissan customer transitioning to INFINITI, we understand the importance of making your first luxury vehicle purchase memorable. We're honored that we were able to create an experience that not only met but exceeded your expectations. We apprec... read more
CLAY BRIGGS AND DESHAWN GREEN THANK FOR ALL YOUR HARD WORK AND YOUR HELP YOU guys are very helpful and kind. I just purchased my 2025 toyota Camry today January 18, 2025
Business response:
We are delighted to hear about your exciting new vehicle purchase and your positive experience with Clay and DeShawn! Your review highlights the exceptional customer service and support that our team strives to provide. Purchasing a new vehicle is a significant milestone, and we are honored that Clay and DeShawn helped make this process smooth, helpful, and enjoyable. Their commitment to being kind and supportive reflects the core values of our dealership. We appreciate customers like you who take the time to recognize the h... read more
Saturday understandably busy but this center needs more help. 3 hour wait for flat tire plug. And. It did not last. I’m at discount tire today. My service attendant was fantastic.
Business response:
We apologize for the significant inconvenience you experienced during your service visit, particularly the extended 3-hour wait for a simple flat tire repair and the subsequent unsuccessful repair. While we appreciate that our service attendant was fantastic, the overall experience clearly fell short of the efficient, reliable service we aim to provide. To fully address the issues with your service experience, we encourage you to contact Jeremi Chapman directly at JChapman@vtaig.com. Jeremi is committed to understanding the ... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.