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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,237 reviews
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gofast92truck's profile image
gofast92truck 
7 months ago

I came and look at a SUV Clay let me look and drive no pressure at all I came back the next day and bought it 

Business response:

Thank you for sharing your experience! We're so glad to hear that Clay provided a no-pressure, comfortable environment while you explored your options. It's great that you had the time and space to make the right decision, and we’re thrilled you came back to purchase the SUV! We hope you're loving your new vehicle and appreciate you choosing us. 

Martha Wood's profile image
Martha Wood 
7 months ago

Al was absolutely FANTASTIC! He listened to my questions, accommodated my request, was very knowledgeable about the QX60, and laughed at my jokes. Would definitely recommend him to others and call on him for our next Infiniti purchase! 

Business response:

Thank you for sharing your wonderful experience! We're so glad to hear that Al made such a positive impression—it's great to know he took the time to listen, address your questions, and make your visit enjoyable. We truly appreciate your recommendation and look forward to assisting you with your next INFINITI purchase! 

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prsharp2000 
7 months ago

Trevor was great! Loaner car was quick and efficient to get. The gentleman that checked me in and got my car at pick up was so courteous and efficient. I do not know his name. 

Business response:

Thank you for sharing your experience! We’re so glad to hear that Trevor provided great service and that the loaner car process was quick and efficient. We’re also happy to know that the team member who checked you in and out was courteous and efficient. We’ll be sure to pass along your compliments to the entire team. We look forward to serving you again in the future! 

alec2121's profile image
alec2121 
7 months ago

DeFriest infinity team was very helpful, attentive and thorough when I brought my QX80 in with check engine light issue. I appreciated their help and excellent customer service 

Business response:

Thank you for sharing your positive experience! We're so glad to hear that the DeFriest Infinity team was helpful, attentive, and thorough in addressing the check engine light issue with your QX80. We truly appreciate your kind words and are happy to know you had an excellent experience. We look forward to serving you again in the future! 

glmike1's profile image
glmike1 
7 months ago

Great service ! ! Take care of my problem quickly and professionally !! Rent car manager (Dustin ) was amazing !! Friendly and helpful !! 

Business response:

Thank you for your kind words! We’re so glad to hear that your issue was handled quickly and professionally. It’s great to know that Dustin, our rental car manager, provided such friendly and helpful service. We truly appreciate your feedback and look forward to assisting you again in the future! 

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yileixia 
7 months ago

It’s a great dealership,great ,people are always nice and friendly. I happy with them 

Business response:

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We truly appreciate your feedback and are happy to know you're satisfied with your visit. We look forward to serving you again in the future! 

FLMDOG's profile image
FLMDOG 
7 months ago

Braeden and David were great! They were not pushy or overbearing about purchasing. They gave us the space we needed to figure out the perfect Infiniti for our needs. This was very appreciated!! We will most definitely be repeat customers. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Braeden and David were able to provide you with the space and support you needed to find the perfect INFINITI. We truly appreciate your kind words and look forward to welcoming you back as a repeat customer in the future! 

TOM_MORELAND's profile image
TOM_MORELAND 
7 months ago

I always have a good experience with this Dealership thank you for doing a great job 

Business response:

Thank you for your continued trust in us! We're thrilled to hear that you always have a great experience. We look forward to serving you again in the future! 

LACRETIA.MALONE's profile image
LACRETIA.MALONE 
7 months ago

Overall great customer service, appreciate transparency and that the quote provided over phone was aligned to actual payment once at dealership 

Business response:

Thank you for your feedback! We’re glad to hear that you had a great experience and appreciated the transparency throughout the process. We strive to provide accurate information and ensure a seamless experience from start to finish. Thank you for choosing us! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,237 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open on Monday at 7:00 a.m.