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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently purchased a GMC Denali truck from Crest INFINITI from out of state, and the experience was absolutely flawless thanks to my salesperson, Al. From start to finish, Al made the entire process incredibly smooth, professional, and surprisingly fast. He was responsive, knowledgeable, and made me feel confident every step of the way—even from hundreds of miles away. Al went above and beyond to ensure everything was handled efficiently, with no surprises. The paperwork was handled quickly, the communication was top-notch... read more
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that Al made your out-of-state purchase seamless and stress-free. His dedication to clear communication and top-notch service truly sets the standard, and we're glad it made such a positive impact. Enjoy your GMC Denali, and thank you for choosing Crest INFINITI — we’re always here if you need anything!
Excellent service, everyone were very helpful and knowledgeable, , very good price on vehicle, we love the car
Business response:
Thank you for the wonderful review! We’re so glad to hear that you had an excellent experience and found our team to be helpful and knowledgeable throughout the process. It’s great to know you were happy with the price and, most importantly, that you love your new car! We appreciate your support and hope you enjoy every mile ahead.
Everything was completed in a timely manner. Very pleased. However you do ask for too many reviews/surveys. I believe this is the 4th one I've done!
Business response:
Thank you for your feedback! We're happy to hear that you were pleased with the timely service. We apologize for the frequency of review requests and will definitely take your input into account. Your thoughts are important to us, and we truly appreciate you taking the time to share them. We look forward to continuing to serve you!
Always great service. Special thanks to Dustan. Thank you for all you do to help
Business response:
Thank you for the kind words! We’re so glad to hear that you consistently receive great service, and we’ll be sure to pass along your special thanks to Dustan. We truly appreciate your feedback and are happy to continue providing the service you deserve!
We came into Crest looking at an Audi a5 sportback. David, our dealer, was polite, extremely knowledgeable, professional and courteous throughout the whole process. He Really took the time to listen to us and clarify any questions or concerns we had. Great experience.
Business response:
Thank you so much for the kind words! We're thrilled to hear that David provided such a professional and attentive experience while helping you with the Audi A5 Sportback. Taking the time to listen and answer questions is what we strive for—so it's great to know you felt supported every step of the way. Enjoy your new ride, and we hope to see you again soon!
Al was very pleasant to work with and was a true professional. Process was very easy.
Business response:
Thank you for your feedback! We’re so glad to hear that Al made your experience pleasant and easy. We strive to provide a seamless and professional process for all our customers, and it’s great to know that we succeeded in doing so for you. We appreciate your kind words and look forward to working with you again in the future!
Dustan was courteous & professional, a pleasure to work with. I also appreciated that a loaner vehicle was available for me. My only negative is that one problem with my vehicle was not fixed. There were several problems, and all were addressed successfully, except for the cruise control not working. I had indicated that the cruise control problem was the main problem I wanted addressed, but it still does not work.
Business response:
Thank you for sharing your experience with us. We're so glad to hear that you enjoyed working with Dustan and found him to be courteous and professional. It's also great to know that having a loaner vehicle available made things more convenient for you during your visit. We’re sorry to hear that you're still experiencing issues with your cruise control. We understand how important it is for every aspect of your vehicle to be functioning properly, and we’d like to ensure that this is looked into further. Please reach out to R... read more
I was able to get an appointment on the books quickly with a loner car reservation. My service advisor kept me updated along the way. The issue with my vehicle was resolved.
Business response:
Thank you for taking the time to share your experience! We're glad to hear that scheduling your appointment and securing a loaner vehicle was quick and convenient. It's also great to know that your service advisor kept you well-informed throughout the process and that the issue with your vehicle was successfully resolved. Providing efficient, transparent service is always our goal, and we appreciate your trust in us.
Service was fast and staff was helpful and friendly. I was contacted when service was complete and Check out was simple. Derrick, my service advisor, was helpful and clear in the steps that were going to take place
Business response:
Thank you for sharing your positive experience! We’re glad to hear that your visit went smoothly and that the service was completed quickly. It’s great to know Derrick kept you informed every step of the way and that the rest of the team made the process easy and welcoming from start to finish. We truly appreciate your kind words and look forward to serving you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,237 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open on Monday at 7:00 a.m.