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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Infiniti has consistently delivered top-notch service, and I couldn’t be more satisfied. From the moment I pull in, I feel like a valued customer—not just another number. But what really sets this dealership apart is Troy, my service advisor. Troy is absolutely outstanding. He takes care of my vehicle like it’s his own, always making sure everything is handled promptly, thoroughly, and with clear communication. He’s incredibly knowledgeable, honest, and genuinely cares about keeping my car running at its best. Whether ... read more
Business response:
Thank you so much for taking the time to share your wonderful experience with us. We’re thrilled to hear that you consistently feel valued and well taken care of from the moment you arrive. It’s especially rewarding to know that Troy has made such a strong impression with his attentive service, clear communication, and genuine care for your vehicle’s well-being. We are proud to have team members like Troy who go the extra mile to build trust and ensure every visit is as smooth and positive as possible. Your recommendation me... read more
Everyone was very kind and didn’t wasn’t our time while still being thorough with all of our questions!
Business response:
Thank you for your kind words! We're glad to hear that our team made your experience efficient and thorough. We always aim to be respectful of your time while ensuring all your questions are answered. We appreciate your feedback!
David was very knowledgeable, friendly, and helpful in my experience. Worked quick to get me a great deal. Honestly the best car salesman I’ve ever dealt with.
Business response:
Thank you for sharing your experience! We're so glad to hear that David provided knowledgeable, friendly, and efficient service throughout your visit. It's fantastic to know he helped you secure a great deal and left such a strong impression. Hearing that he's the best car salesman you've ever worked with truly means a lot—we’ll be sure to share your kind words with him!
Dustin was very professional and efficient with check in and check out Appreciated the ease of loaner car.
Business response:
Thank you for your feedback! We're glad to hear that Dustin made your visit smooth and efficient from check-in to check-out. It’s great to know the loaner car process was easy and convenient for you—that’s exactly the kind of experience we aim to provide. We appreciate you taking the time to share your positive experience!
Great Dealership, recently replaced my engine under warranty and took a while but made sure everything was done correctly including external parts according to OEM and assembly requirements.
Business response:
Thanks for your patience and for the great feedback! We're glad everything was taken care of properly and up to OEM standards. Let us know if you need anything else—we’re always here to help!
I love coming to Crest. The staff is always super friendly and service is great. The team works really hard to make my experience super and I always leave happy with the service provided.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you love visiting us and that our team consistently provides a friendly, high-quality experience. It means a lot to know that our efforts to make every visit smooth and enjoyable are making a positive impact. We truly appreciate your continued trust and look forward to welcoming you back again!
I service my car with this agent all the time and shows great professional aways
Business response:
Thank you for your continued trust! We're glad to hear that your service advisor consistently provides professional and reliable support. We appreciate your loyalty and look forward to continuing to take great care of your vehicle!
My service visit was the best I’ve had in a very long time. Derick Pham was my advisor and provided outstanding customer service. He was thorough caring helpful and very knowledgeable about the services. Thank you Derick for such a great service experience.
Business response:
Thank you for taking the time to share your wonderful experience! We're so glad to hear that your service visit stood out and that Derick Pham provided such outstanding care. His thoroughness, helpfulness, and knowledge truly make a difference, and we’re proud to have him on our team. We’ll be sure to pass along your kind words—he’ll really appreciate them! We look forward to continuing to provide you with excellent service on every visit.
Fantabulous sales associate! Great to work with. Knew his product line very well and was able to show me many things also about the technology part of the vehicle. The rest of the staff at Crest was also very professional and friendly. I definitely recommend both Al and Crest Infiniti for a new car purchase.
Business response:
Thank you for the fantastic review! We're so happy to hear that Al provided such great service and was knowledgeable about the vehicle and its technology. It's also wonderful to know that the rest of the Crest Infiniti team was professional and friendly. We truly appreciate your recommendation and look forward to assisting you again in the future!
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is closed now. It will open at 9:00 a.m.