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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tory is always so knowledgeable and helpful with every part of the process without being overly pushy. We ask for him every time we come in for service.
Business response:
We are genuinely appreciative of your detailed feedback highlighting Tory's exceptional service. Your recognition of his knowledge, helpfulness, and professional approach that avoids being pushy is exactly the type of customer experience we aim to deliver. The fact that you specifically request Tory for your service needs is a tremendous testament to his commitment to outstanding customer care. We are proud to have team members like Tory who consistently provide superior, customer-focused service. Thank you for sharing such ... read more
Excellent customer support, with a "let me help you" attitude and professionalism. I got an update on the status of the repairs through every step.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer support team. Keeping you informed throughout the repair process is important to us, and we’re glad that we were able to meet your expectations. Your feedback is truly appreciated, and we look forward to assisting you again in the future!
Troy was awesome. Very nice and professional. Went over the report at the end and answered all of my questions accordingly. However, there was one employee that gave my wife and I the dirtiest look as we were waiting while our vehicle was being serviced. That is my only complaint.
Business response:
Thank you for your thoughtful feedback! We're glad to hear that you had a positive experience overall and that the team was professional and helpful in addressing your questions. We sincerely apologize for the negative interaction you had with one of our employees and will be sure to address it with our team. Your experience matters to us, and we truly appreciate you bringing this to our attention. We hope to continue providing you with excellent service in the future!
Good Service and friendly. I like that so much. Also i like car. Thanks so much.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and found our team friendly. We're also happy to know that you love your car! We truly appreciate your feedback and look forward to serving you again in the future.
Service Department staff is always attentive, precise in understanding customer concerns. I’m never worried regarding customer care.
Business response:
Thank you for your fantastic review! We're so glad to hear that our Service Department team consistently meets your expectations and makes you feel confident in your care. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service!
My purchase experience was HORRIBLE but the service dept, so far, has been top notch!
Business response:
Thank you for your honest feedback. We're sorry to hear that your purchase experience wasn't up to your expectations, but we're glad to hear that our service department has been top-notch for you. We truly appreciate your trust in us for your service needs and hope to continue improving your experience moving forward. If there's anything we can do to assist further, please don't hesitate to reach out!
I have been a Crest customer for years and will always be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest is always there. We have had a Crest Nissan, Crest Cadillac and mostly Crest Infiniti. You will not be disappointed with putting your trust in Crest.
Business response:
Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!
We always recieve the best serivce in Crest. People are friendly and proffesional and always do a great job
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive the best service at Crest. Our team takes great pride in being friendly and professional, and we truly appreciate your continued trust. We look forward to serving you again in the future!
Professional and efficient. Finance needs to provide a simple signed recap packet when customers close.
Business response:
Thank you for your feedback! We're pleased to hear that you found our team to be professional and efficient during your experience. We appreciate your suggestion regarding the finance process and will certainly take it into consideration. Providing a simple signed recap packet at closing can enhance our customer experience, and we’re always looking for ways to improve. Thank you for sharing your thoughts, and we hope to see you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.