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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
6+ years of satisfied service. CREST has some great personnel and always accommodating. Friendly and ready to assist which is what keeps me returning for service. I have a lot of choices that are much closer in my area but I trust CREST and when I leave I know my vehicle was given the upmost attention.
Business response:
Thank you so much for your loyalty and for sharing your wonderful experience with us! We are delighted to hear that you’ve received six years of satisfied service and that our team has consistently provided you with friendly and accommodating assistance. Your trust in us, especially when there are closer options available, means the world to us. We take pride in ensuring that every vehicle receives the utmost attention and care, and it's fantastic to know that you leave satisfied every time. We truly appreciate your continue... read more
Excellent customer service. Very flexible to meet my changing schedule. They were an absolute joy to work with.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent customer service and that our team was flexible in accommodating your changing schedule. It’s always our aim to provide a positive and enjoyable experience, and we’re glad that we succeeded in making your visit a joy. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!
The team was very polite and pleasant to deal with. Work performed was oil change, tire rotation, patch for flat and wash. With appointment, I waited three and half hours. I think that is longer than needed. Realized when I got home, one of the valve covers is missing. Other than that, a good experience, Nathen was great.
Business response:
We appreciate your detailed feedback and are glad to hear about the overall positive aspects of your service experience, particularly the team's politeness and Nathan's exceptional service. However, we are deeply concerned about the extended wait time of three and a half hours for routine maintenance, which is significantly longer than our standard service timeline. Additionally, the missing valve cover is unacceptable and requires immediate attention. We want to ensure that your vehicle is returned to you in perfect conditi... read more
Great working with the Crest Service department. Customer friendly and focused. Great customer communications and service!
Business response:
We are thrilled to receive such positive feedback about our Service department. Your recognition of our team's commitment to customer-friendly service and excellent communication means a great deal to us. Our service team works diligently to ensure every customer receives attentive, professional, and focused support. We strive to make every interaction smooth, informative, and pleasant, and we're delighted that our efforts have made a positive impression on you. Thank you for taking the time to share your experience. Testimo... read more
I love this dealership. The customer service is the best ! I would highly recommend it to anyone looking for an Infiniti.
Business response:
We are thrilled to read your wonderful review and truly appreciate your kind words about our dealership. Your positive feedback means a great deal to our entire team, who works diligently to provide exceptional service to each customer. We take pride in delivering outstanding customer experiences, especially when helping our clients find their perfect INFINITI vehicle. Your recommendation and enthusiasm are the highest compliments we could receive, and they motivate us to continue maintaining the high standards of service th... read more
Fast. Easy. Accommodating to my concerns. Fixed. Efficient. Friendly staff. Staff with sense of humor.
Business response:
We're delighted to hear about your exceptional experience with our service team. Your review highlights exactly what we aim to deliver: fast, efficient service with a friendly and accommodating approach. Our staff takes pride in not only resolving automotive issues quickly and professionally but also creating a positive, welcoming environment. The fact that our team's sense of humor came through demonstrates our commitment to making the service experience as pleasant as possible. By addressing your concerns promptly and effe... read more
very pleased and satisfied with service. Traver was very helpful and explained everything and also took care of me very well with very much of his knowledge. Thank you for taking care of my needs.
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that you were very pleased and satisfied with the service you received. Traver's dedication to helping customers and his ability to explain everything clearly are truly valuable qualities, and we’re glad he could take such good care of you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Our Crest dealership experience was great. David Nasuwa took very good care of us and we walked out with our dream car. Thank you for taking care of us and working with us.
Business response:
Thanks Vic...glad we could help!
Crest has always been the best dealership for me to work with, Sales and service are simply the best and they are genuine and consistent, in how they treat me as a long time customer.
Business response:
Thank you for your kind words. We apreciate you!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.