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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've taken my vehicle twice to the Service department at this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that both of your visits to our service department have been met with reliable, fast, friendly, and efficient service. Providing a consistently great experience is our goal, and we’re glad to know we've met that for you. We look forward to continuing to assist with your vehicle needs in the future!
The dealership is a nice building, very comfortable and relaxed. The staff is kind and attentive but so patient and chill. Whatever you want is sincerely considered and in our case granted.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a comfortable and relaxed experience with us. It's great to know that our team made you feel well taken care of, and we're thrilled that we could meet your needs. We truly appreciate your kind words and look forward to assisting you again in the future!
My service experience was okay, choice of services was somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noticed when I was home they didn’t install the covers on the tire stems. Seems that should be the least they could do. Also didn’t replace some fasteners from other work done.
Business response:
Thank you for sharing your feedback. We’re glad to hear that, overall, you were able to get the assistance you needed during your service experience. However, we are sorry to hear that you are not fully satisfied with your visit. We’d like to make sure everything is properly addressed for you. Please feel free to contact us directly so we can resolve these issues promptly. We appreciate your business and hope to ensure your next visit is even better!
Great service very friendly staff and very knowledgeable thank you so much for the great service again!
Business response:
Thank you for the wonderful feedback! We're so glad to hear that you had a positive experience with our friendly and knowledgeable staff. It’s always a pleasure to provide great service, and we truly appreciate your continued support. We look forward to assisting you again in the future!
Fast and good service was provided, and the staff were courteous and helpful. Will recommend others to go here.
Business response:
Thank you for your feedback! We're so glad to hear that you received fast and helpful service, and that our team was courteous throughout your visit. We truly appreciate your recommendation and look forward to welcoming others you send our way!
Crest Infinity’s Service Department is terrific! The staff is courteous and professional. In particular, Randy Nabors, Service Director, is outstanding. He listened to our requests, verified the requirements, was very reasonable regarding the solution, and followed-up to ensure the work was completed as promised. Our 2023 Infinity QX60 was ready and sparkling clean when we picked it up. Crest Infinity gave us first class service that is sincerely appreciated!
Business response:
Thank you for sharing such a thoughtful review! We're thrilled to hear that your experience with our Service Department was a positive one. It's wonderful to know that you found our team to be courteous and professional, and we’re especially pleased that Randy Nabors stood out for his attentive and thorough service. It sounds like he went above and beyond to ensure everything was handled smoothly—from confirming your requests to following up and making sure your QX60 was ready and looking its best. We’re truly grateful for y... read more
Fantastic service by fabulous people. Crest has always come through with quality and grace. Thank you
Business response:
Thank you so much for the kind words! We're thrilled to hear that you've consistently experienced fantastic service from our team. It means a lot to know that our efforts to provide quality care with professionalism and grace have made a positive impact. Your continued support is truly appreciated, and we're grateful for the opportunity to serve you.
I recently purchased a GMC Denali truck from Crest INFINITI from out of state, and the experience was absolutely flawless thanks to my salesperson, Al. From start to finish, Al made the entire process incredibly smooth, professional, and surprisingly fast. He was responsive, knowledgeable, and made me feel confident every step of the way—even from hundreds of miles away. Al went above and beyond to ensure everything was handled efficiently, with no surprises. The paperwork was handled quickly, the communication was top-notch... read more
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that Al made your out-of-state purchase seamless and stress-free. His dedication to clear communication and top-notch service truly sets the standard, and we're glad it made such a positive impact. Enjoy your GMC Denali, and thank you for choosing Crest INFINITI — we’re always here if you need anything!
Excellent service, everyone were very helpful and knowledgeable, , very good price on vehicle, we love the car
Business response:
Thank you for the wonderful review! We’re so glad to hear that you had an excellent experience and found our team to be helpful and knowledgeable throughout the process. It’s great to know you were happy with the price and, most importantly, that you love your new car! We appreciate your support and hope you enjoy every mile ahead.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,068 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.