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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Does a good job connecting with customers and handling what they need. Tony Brown is a great consultant.
Business response:
Thank you for recognizing Tony's exceptional customer service skills and dedication to meeting our customers' needs. We are proud of Tony's ability to connect with customers and provide personalized, attentive support during their service experience. Our team understands that great automotive service goes far beyond technical repairs - it's about building trust, listening carefully, and ensuring each customer feels valued and understood. Your feedback confirms that Tony exemplifies these core principles of our service philos... read more
Always a great experience, esp with Tony brown! ! Takes care of me every time! I appreciate him so much
Business response:
Thank you for your fantastic review! We’re thrilled to hear that you always have a great experience, especially with Tony. He truly embodies our commitment to excellent customer service, and we’re glad to know he takes great care of you. Your appreciation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future. If you need anything else, please don’t hesitate to reach out!
Our salesman was very kind and personable upon greeting and throughout the journey at the dealership. It is great working with someone that is happy to be working. He was willing to assist in finding the best vehicle for our family. The owner was so kind as well, we appreciate his generosity. We met the service manager, he was great! I know the service will be amazing after speaking with this gentleman.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our sales team and that our salesman was kind and personable throughout your visit. It's fantastic to know that he was dedicated to helping you find the best vehicle for your family. We truly appreciate your kind words about our owner and the service manager as well. Our team is committed to providing exceptional service, and your feedback motivates us to keep up the great work. If you have any further questions or need a... read more
My experience at Crest Infiniti was excellent as always. Customer service was prompt and friendly.
Business response:
Thank you for your fantastic review! We are so glad to hear that your experience was excellent. Our team is dedicated to providing prompt and friendly customer service, and it’s wonderful to know that we succeeded in making your visit enjoyable. Your continued trust in us means a lot, and we appreciate your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
We initially checked with an Infiniti dealership in Grapevine. They did not have the vehicle in stock that we wanted. We contacted Crest by email. Perla responded quickly to our inquiry and informed us that the vehicle we wanted was in stock and gave us quotes on two vehicles. We told her that we would be at the dealership in an hour. She had the vehicles waiting for us when we arrived. We agreed to the sale price for the vehicle. From that point on, Perla and Braeden handled the completion of the sale in an extremely expedi... read more
Business response:
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Perla and Braeden. It’s great to know that Perla responded quickly to your inquiry and had the vehicles ready for you when you arrived. We strive for efficiency and professionalism, and we’re delighted that our team met your expectations throughout the sales process. Your kind words about our staff mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the ... read more
I was greeted promptly and service manager was there to take care of my oil change. I was text when vehicle was ready. Well done
Business response:
We're glad to hear you had a positive experience with our timely service and clear communication. Looking forward to assisting you further!
Crest Infiniti was exemplary throughout the sales process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providing excellent customer service. As a previous Infiniti customer, it was Randy Nabors (Service Manager) who recommended the next Infinity vehicle to me. Furthermore, the communication between Randy and the Sales Department was seamless. Richie Naciri and Samuel Anzalone went above and beyond to help secure the deal in an efficient &... read more
Business response:
It’s fantastic to hear that your experience at Crest Infiniti was exemplary from start to finish! We're proud of how our team, including Randy, Richie, Samuel, and Connor, worked together to make your purchase smooth and informative. It’s great to know that you felt supported every step of the way, from the recommendation to the delivery. Thank you for your detailed feedback and for highly recommending us! We look forward to continuing to serve you and your Infiniti needs in the future.
Amazing experience as always! Fourth consecutive purchase from this dealership. Tux is second to none and the entire staff are top notch!
Business response:
Thank you so much for your fantastic feedback! We're thrilled to hear that you had an amazing experience once again and that you've chosen us for your fourth consecutive purchase. It's wonderful to know that Tux and our entire staff have consistently provided you with top-notch service. We truly appreciate your loyalty and support, and we look forward to assisting you with your future needs. Thank you for being a valued customer!
Works well with consumer to make sure they get what they want at a reasonable price
Business response:
Thank you for your positive feedback! We’re glad to hear that our team worked well with you to ensure you got what you wanted at a reasonable price. Providing a great experience that meets our customers' needs is our priority, and it’s rewarding to know we achieved that for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.