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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jasmin has always helped me greatly every time i had a problem. her engagement and empathy of the situation goes a long way. Also I want to give a shout out to the sales person who helped get my car from service center even when it was beyond his job scope - truly appreciate these guys!
The service center is quick and wonderful. The girl at front desk is on top of things .
The professionalism and expertise of the advisor and the technicians surpassed my expectations! Mark, in the service department was a pleasure to work with.
Business response:
We are ecstatic to hear about your outstanding experience with our team! Your recognition of the exceptional professionalism and expertise demonstrated by our advisor and technicians means everything to us. It's wonderful to know that the service department exceeded what you were hoping for, and we're thrilled that your interaction was such a positive one. Thank you for taking the time to share your experience - feedback like yours motivates our entire team to continue delivering the high-quality service our customers deserv... read more
Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.
I had such a great experience buying my Volvo from Allison! From the very first interaction, she was personable, honest and thoughftul. She even brought me a jacket when we were test driving because she thought I seemed cold. I would recommend Allison and Crest Vovlo Cars to anyone in the market for a Volvo! I did not personally interact with Jorge Ramirez, so I can't say anything about him.
Business response:
We are ecstatic to hear about your wonderful experience with your Volvo purchase! It sounds like you received exceptional personal care throughout the process, and we're delighted that our team member provided such thoughtful and honest service. The attention to detail, including looking out for your comfort during the test drive, truly reflects our commitment to creating meaningful connections with every customer. Your recommendation means the world to us, and we're thrilled that you felt so well taken care of during this i... read more
Everything went well. I am glad the technician was able to determine why the check engine light continued to come on.
Business response:
We are overjoyed to hear that your service experience exceeded your expectations. Your satisfaction with our technician's diagnostic skills means everything to us. We understand how concerning a persistent check engine light can be, and we're thrilled that our team was able to identify the root cause and provide you with peace of mind. Thank you for trusting us with your vehicle's care, and we look forward to serving you again in the future.
Five stars for Crest Volvo! The service here is consistently great. Mr. Fabian took excellent care of my vehicle and kept me informed throughout the process. Highly recommend asking for him!
Business response:
We are overjoyed to hear about your wonderful experience! Your five-star feedback truly brightens our day and motivates our entire team. It's fantastic to know that you consistently receive excellent service and that our team member provided outstanding care for your vehicle while keeping you well-informed every step of the way. Your recommendation means the world to us, and we're grateful for customers like you who take the time to share their positive experiences. We look forward to continuing to provide you with the same ... read more
Transparent with expectations and timeframes. Very friendly and engaging staff and customer service met expectations
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about our transparency regarding expectations and timing truly means a lot to us. We work hard to ensure our customers know exactly what to expect throughout their experience with us. It's wonderful to know that our staff's friendly and engaging approach made a difference and that we were able to meet your service expectations. Thank you for taking the time to share your experience with us.
Billy was very personable and low pressure. I would work with him again. I did not interact with Sam Hilou.
Business response:
We genuinely appreciate your feedback about your experience with us. It's wonderful to hear that you found Billy to be personable and appreciated his approach without any pressure tactics. Your willingness to work with him again speaks volumes about the positive connection you built during your visit. At Crest Volvo Cars, we value team members who create comfortable, genuine interactions with our customers, and we're pleased this was reflected in your experience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,737 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.