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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Changed v belt tensioner under warranty (very good) but not satisfied from the regular service
Business response:
Thank you immensely for sharing your experience with us. We're pleased to hear that the warranty work for your belt tensioner met your expectations and that process went smoothly for you. Your feedback about our regular service is valuable to us, and we understand that this part of your experience didn't fully meet your standards. At Crest Volvo Cars, we strive to deliver excellence in all aspects of our service, and we appreciate you taking the time to let us know about both the positive and areas where we can improve. Your... read more
Prompt service and responsive. Mark has awesome been awesome in his dealing and being transparent.
Business response:
Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our service to be timely and that we were able to respond to your needs effectively. It's wonderful to know that Mark provided you with exceptional service and maintained clear communication throughout your experience. Your feedback about the transparency in our dealings means a great deal to us, as we strive to build trust with every customer interaction. We truly appreciate you taking the time to share your thoughts... read more
Our service advisor, Jordon, was great. The service work was done quickly - same day service is appreciated.
Business response:
Your positive experience means so much to us. We're delighted that Jordan provided excellent service and made your visit great. Getting your vehicle serviced the same day shows our commitment to efficiency and respecting your time. Thank you for choosing Crest Volvo Cars and for sharing your wonderful feedback about your service experience.
Working with Allison was such a great, easy experience! From the very moment I reached out to walking out of the dealership with my car, it was the best car buying experience I've ever had. Allison was so friendly, helpful, and thorough. She made everything feel really straightforward with no pressure. Every other member of the Crest Volvo team was also so friendly and helpful throughout the experience as well. Highly recommend working with Allison and the Crest Volvo team!
Business response:
We are overjoyed to hear about your wonderful car buying experience with us! It's fantastic that working with Allison made the process feel straightforward and pressure-free from your initial contact through driving away with your new vehicle. We're thrilled that her friendly and thorough approach, along with the helpfulness of our entire team, created such a positive experience for you. Your recommendation means the world to us, and we're so glad we could provide you with the best car buying experience you've ever had!
Awesome sales team and service department! Bought a new car last month and had a seamless and wonderful experience! Highly recommend Crest Volvo in Frisco!
Business response:
We are thrilled to hear about your wonderful experience with our sales team and service department! It means everything to us when customers like you have such a smooth process when purchasing a new vehicle. Your recommendation truly brightens our day. We're so glad we could make your car-buying journey seamless and enjoyable. Thank you for choosing us and for taking the time to share your positive experience!
Mark listened intently to my explanation of the issues I was having - only something heard when starting the car cold in the morning - and because he paid attention, they were able to locate and fix the problem. A great communicator and he stayed late to let me bring my car in (delayed due to traffic) after 7 pm.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear how well your service went and that our team was able to properly diagnose and resolve the intermittent issue you were experiencing. It's wonderful to know that the careful attention given to your concerns made all the difference in identifying the root cause of the problem. We take pride in going the extra mile for our customers, and we're pleased that the flexible scheduling worked out despite the traffic delays. Your feedback about the... read more
Great service! Very responsive to get me a vehicle when he realized it was going to take longer than expected.
Business response:
We are utterly delighted to hear about your positive experience with our team! Your feedback about receiving excellent service means so much to us. We understand how important it is to have someone who stays on top of your needs and finds solutions when timelines change. It sounds like our team member did exactly that by being proactive and ensuring you got the right vehicle despite the unexpected delay. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to ... read more
Software update, Info screen. Couldn't do it at home, bad. Fabian suggested I bring it in. Easily made an appointment, one hour plus had it done with car wash, No surprises and working great. Thanks
Business response:
We are utterly delighted to hear about your positive experience with your service. It sounds like our team member provided excellent guidance when the home update wasn't working properly, and we're pleased that scheduling your appointment was so convenient. We're thrilled that everything was completed efficiently within just over an hour, including the complimentary car wash, and that your system is now functioning perfectly. Your satisfaction with the straightforward process and lack of unexpected issues means everything to... read more
The dealership staff was kind, professional, and attentive to my needs and concerns at the time of purchase.
Business response:
Thank you for your review! We are delighted to hear that our team provided you with the kindness and professionalism you deserved during your vehicle purchase. It means everything to us when customers feel that their needs and concerns are genuinely heard and addressed. Your experience reflects exactly what we strive for at Crest Volvo Cars - creating a supportive environment where every customer feels valued and well cared for. We truly appreciate you taking the time to share your positive experience with us.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,435 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.