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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,738 reviews
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linzy1130's profile image
linzy1130 
a week ago

Crest was great and very efficient. I was able to get my car back within 24 hours 

Business response:

Thank you for your positive feedback! We're delighted we could get your car back to you within 24 hours. We appreciate you choosing Crest Volvo Cars. 

James Smith's profile image
James Smith 
a week ago

Fabian was excellent and went above and beyond what we asked for. Couldn't be happier with the service Crest provided. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Fabian exceeded your expectations and that you're so happy with Crest's service. Your satisfaction means everything to us. 

wlbowles's profile image
wlbowles 
a week ago

Crest is always efficient at getting one’s vehicle serviced quickly, thoroughly and on time. 

Business response:

Thank you for recognizing our commitment to quick and thorough service! We're thrilled that our efficiency met your expectations. At Crest Volvo Cars, we take pride in delivering comprehensive care while respecting our customers' time. Your trust in our team is truly appreciated. 

CynthiaC's profile image
CynthiaC 
a week ago

Caden was a great salesman who was very thorough, helpful, without the slightest hint of pushiness. I appreciated the time he gave us and how he listened to what we were looking for and found exactly what we needed. Tyler (aka Ryan - he’ll understand…) was great as well! Very helpful and even though we said we would not buy extended NOTHING, he convinced us we needed it, so we did. We walked away with a great car and an even better impression of a wonderful dealership. 

Business response:

Thank you for your wonderful feedback! We're thrilled that Caden provided thorough, helpful service without being pushy, and that Tyler was able to guide you to the right protection options. It's great to hear you found exactly what you needed and left with such a positive impression of our dealership. We look forward to serving you again! 

BMD's profile image
BMD 
a week ago

Mark M was fantastic. I was essentially a drive-in with a potential leak in one of the rear tires. He was incredibly helpful, patient and communicative throughout a busy weekend at the service desk. 

Business response:

Thank you for the positive feedback about Mark. We're glad he provided helpful, patient, and communicative service during your tire issue visit. Your recognition of our excellent customer care means a great deal to us at Crest Volvo Cars. 

ERICAKOSEMUND's profile image
ERICAKOSEMUND 
a week ago

Mark was great and helpful and got all of my items fixed and back out the door quickly. 

Business response:

Thank you for the positive feedback! We're glad Mark provided helpful service and got your items fixed quickly. Your satisfaction means a great deal to us at Crest Volvo Cars. 

cynthia.frank.direct's profile image
cynthia.frank.direct 
a week ago

Service area is always well staffed with nice helpful team members. Jasmin has always been a good person to work with. 

Business response:

We are pleased to hear about your positive experience with our service team. Having well-staffed areas with helpful team members is something we strive for, and it's wonderful to know this makes a difference for you. We're especially glad to hear that Jasmin has consistently provided good service during your visits. Your feedback about our team's dedication means a great deal to us at Crest Volvo Cars. We look forward to continuing to serve you with the same level of care and professionalism. 

Woody3's profile image
Woody3 
a week ago

Lynn was awesome to work with as he listened to my issue with my Volvo and arranged a loner car so had to spend very little time waiting at the dealership. He followed up with me and gave me options to keep my Volvo in good shape and no pushy sales to selecting the options I needed. I will always go back to Crest Volvo and Lyn Ford. 

Business response:

We are glad to hear about your positive experience with our service team. Your feedback about having your concerns listened to and receiving thoughtful follow-up communication means a great deal to us. We understand how valuable your time is, and we're pleased that our loaner car service helped minimize any inconvenience during your visit. It's wonderful to know that you felt comfortable with the service options presented to you without any pressure. We truly appreciate customers like you and look forward to continuing to se... read more

SAEEDYAZDANI's profile image
SAEEDYAZDANI 
a week ago

Nicely done the routine maintenance and ZacTec. Fabian did a good job by keeping us updated. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that your routine maintenance experience went so smoothly. It's great to know that our team took excellent care of your vehicle and that our communication throughout the process kept you well-informed every step of the way. Your satisfaction with the service quality means everything to us at Crest Volvo Cars. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the relia... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,738 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.