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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very respectful of both me and my Volvo. Technician came out to discuss the repairs with me without my request. Unheardof!
Business response:
Thank you for sharing your wonderful experience with us. We're thrilled to hear that our team treated both you and your vehicle with the respect you deserve. It's especially meaningful to know that our technician took the initiative to come out and personally discuss the repairs with you - we believe clear communication is essential to building trust with our customers. Your feedback reinforces our commitment to providing exceptional service that goes above and beyond expectations. We truly value customers like you who take ... read more
Everyone was very professional especially the young man named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gentleman named Locke, All I can say about this dealership is that they're awesome.
Business response:
Thank you immensely for sharing your wonderful experience with our team. We're delighted to hear that our staff provided you with such professional and courteous service throughout your visit. It's fantastic to know that you found everyone to be polite and helpful, and that all your questions were answered promptly. Your kind words about the exceptional service you received truly mean a lot to us. We're thrilled that your overall experience exceeded your expectations and that you found our dealership to be awesome. Your feed... read more
Mark was better than awesome. He worked the problem, handled the many people involved in payment (lease car) and got me out for my appointment..much thanks Mark
Business response:
We deeply appreciate your outstanding feedback about your experience with us. It's wonderful to hear that our team member went above and beyond to work through the complexities of your situation and coordinate with all the necessary parties for your lease vehicle. We're thrilled that despite the various moving parts involved in the payment process, everything was handled smoothly and you were able to make your appointment on time. Your recognition of the exceptional service you received truly means the world to us at Crest V... read more
Lynn Ford, my service advisor as well as the "Greeter", I think his name is Nixon..... are all outstanding people to work with. Service was complete and timely. Things were great as usual.
Business response:
Thank you for the wonderful feedback about our team! We're thrilled that our service was complete and timely as usual. Your kind words about our outstanding staff truly mean a lot to us. We appreciate you taking the time to share your positive experience.
Ally has always taken good care of our Volvos. I own three and appreciate the consistency she and the Crest shop provide
Business response:
We are ecstatic to hear about your wonderful experience with our team and service department. Having three Volvos shows your trust in the brand, and we're honored that you consistently choose us for their care. It means everything to us when customers like you appreciate the reliable and thorough service we strive to provide. Your loyalty and confidence in Crest Volvo Cars truly make our day. We look forward to continuing to serve you and your vehicles with the same dedication you've come to expect.
Great straight forward experience. No gimmicks no games. Excellent professionals with customer experience as their priority!
Business response:
Thank you for the wonderful feedback! We're thrilled you appreciated our straightforward, no-gimmicks approach. Our team takes pride in prioritizing customer experience and providing honest, transparent service. We appreciate you choosing Crest Volvo Cars!
Billy was very easy to work with! Not pushy and really listened to what I wanted. The best dealership I have ever bought a car from and I drove from Katy, Texas to purchase.
Business response:
Thank you for your review! We're thrilled to hear about your outstanding experience with Billy. It means so much that you found our approach respectful and attentive to your needs. Your willingness to travel from Katy speaks volumes about the service you received, and we're honored to have exceeded your expectations!
All Staff we have worked with are outstanding. Especially our Service Advisor Ally. We have purchased 2 cars from Crest.
Business response:
We are excited to hear about your wonderful experience with our team. It means so much to know that everyone you have worked with has provided outstanding service and that your service advisor has been particularly helpful throughout your visits. We truly appreciate customers like you who choose to return to us, and we are thrilled that you have found two vehicles that meet your needs. Your loyalty and trust in our team make all the difference, and we look forward to continuing to serve you with the same level of excellence.
Mark was incredibly professional and helpful in scheduling the service. He explained the problem in great detail and walked me through the fix afterward.
Business response:
Thank you for the positive feedback! We're thrilled to hear that Mark provided professional service and took the time to explain everything thoroughly. This reflects the caring service we strive to deliver at Crest Volvo Cars.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,736 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.