This profile has been claimed by the business owner or representative.
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mr Ford has been my service advisor for almost 20 years. I trust his guidance; he has never steered us wrong.
Business response:
We are thrilled to hear about your long-standing relationship with your service advisor and the trust you have built over nearly two decades. Having a knowledgeable team member who consistently provides reliable guidance is exactly what we strive for at Crest Volvo Cars. Your confidence in the expertise and direction you receive speaks volumes about the quality of service we aim to deliver. We truly appreciate customers like you who have remained loyal over the years, and we look forward to continuing to earn your trust for ... read more
Excellent service from beginning to end— check-in, loaner, updates, car wash, and check out we’re all great
Business response:
We are absolutely thrilled to hear about your outstanding experience with us! Your feedback about our comprehensive service approach means so much to our team. We understand how important it is to provide seamless support from the moment you arrive through your departure, and we're delighted that every touchpoint of your visit exceeded your expectations. The fact that you noticed the attention to detail in each step of the process, from our initial service to the final preparations, truly validates our commitment to deliveri... read more
The process went very smoothly with the help of Billy and Locke. A pleasant experience with the purchase of my new Volvo.
Business response:
We are absolutely thrilled to hear about your wonderful experience with your new Volvo purchase. It sounds like the entire process was handled exceptionally well, and we're delighted that everything went so smoothly for you. Having a pleasant and seamless experience is exactly what we strive for with every customer at Crest Volvo Cars. Your positive feedback means a great deal to us and helps us continue providing the high level of service our customers deserve. We hope you absolutely love your new Volvo and look forward to ... read more
Lyn was great to work with, not only pleasant and helpful, but informative and made you feel that you and your car really mattered, which in today's world is seldom experienced. One of the most positive experiences at Crest! Thank you Lyn and service department.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's heartwarming to know that you felt genuinely cared for and that your vehicle received the attention it deserved. We take great pride in providing service that goes beyond expectations, ensuring every customer feels valued and heard. Your kind words about the pleasant, helpful, and informative service you received truly make our day. We're delighted that this was one of your most positive experiences at Crest Volvo Cars, and we look forward to contin... read more
Fabian Salazar was a great advisor! I will ask for him specifically next time. He listened to the needs I had because I had to return due to some services not being completed when I was there a few weeks ago for service. He made sure everything was complete and kept me informed of updates. Thank you Fabian!
Business response:
We are delighted to hear about your wonderful experience with our service team! It's fantastic to know that your advisor listened carefully to your needs and ensured everything was completed properly during your recent visit. We understand how important it is to have all services finished correctly, and we're pleased that you were kept informed throughout the process. Your feedback about receiving attentive, thorough service means a great deal to us at Crest Volvo Cars. We look forward to providing you with the same excellen... read more
The Dealership is great and Lyn always helps us with what we need. They always make the experience easy.
Business response:
Thank you for your review and for sharing your wonderful experience with us. We are excited to hear that our team consistently provides the helpful service you deserve and makes your visits straightforward and pleasant. Your feedback about receiving exactly what you need speaks volumes about our commitment to understanding and meeting our customers' expectations. We truly appreciate your trust in us and look forward to continuing to serve you with the same level of care and excellence.
The service was exceptional. I’ve never been more impressed than this. I was treated like I mattered and not just a number. Fabian was amazing! Great teamwork and it shows.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that your service writer provided you with helpful assistance and that we completed your service efficiently while maintaining our high quality standards. Your confidence in returning for your next maintenance visit means everything to our team. We look forward to continuing to serve you and providing the same excellent experience you have come to expect.
Good experience. Was expecting a longer visit and please to be in and out very quickly.
Business response:
Thank you for your review! We are delighted to hear about your positive experience at Crest Volvo Cars. Your feedback helps us continue delivering the seamless experience our customers deserve.
Dealership is always friendly and unassuming, they are not pushy or aloof. Always a good place to look at cars without feeling the stress of having to make the decision. Almost on brand with vibes of Volvo
Business response:
We are privileged to hear that you found our team approachable and welcoming during your visit. It means a great deal to us that you felt comfortable browsing without any pressure to make an immediate decision. We strive to create a relaxed environment where customers can take their time exploring their options. Your observation about our atmosphere reflecting the values that make our brand special truly resonates with us. We appreciate you taking the time to share your positive experience.
Crest Volvo Cars has a 4.7 star rating with 9,076 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.