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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jasmine is great! Best service agent I’ve worked with. Always so pleasant and goes above and beyond
Business response:
We are honored to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional assistance and felt truly taken care of during your visit. Having team members who consistently provide outstanding service and maintain such a positive attitude makes all the difference in creating memorable experiences for our customers. Your recognition of the dedication and extra effort put forth means so much to us at Crest Volvo Cars. We're thrilled that you had such a positive interaction ... read more
Jasmine was very helpful and kept me notified of where they were in fixing my car. She listed to me regarding the issues and all issues were resolved. Jasmine was fantastic to work with and I appreciate all of her help.
Business response:
We are delighted to hear about your wonderful experience with our service team. Having someone who truly listens to your concerns and keeps you informed throughout the repair process makes all the difference. It's fantastic that all of your vehicle issues were completely taken care of and that you felt supported every step of the way. Your kind words about the exceptional service you received mean so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences.
Great job. First-time customer with Crest Volvo. The staff is very Friendly. Keep up the good job.
Business response:
We are pleased to hear about your positive experience as a first-time customer. Your kind words about our team's friendliness mean so much to us. We understand how important it is to feel welcomed and valued, especially when visiting a new place for the first time. We truly appreciate you taking the time to share your feedback and are delighted that we met your expectations. Your encouragement motivates us to continue providing the same level of service to all our customers.
Sam Hilou went above and beyond to make the final step in a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he and I came across. Tyler Barna was very gracious and patient during the final paperwork.
Business response:
Thank you for sharing your experience with us. We understand that dealing with challenging situations, especially when they involve emotional circumstances and documentation complications, can be overwhelming. It's wonderful to hear that our team members were able to support you through this process. We're pleased that Sam provided the extra care needed to help complete your trade-in despite the difficulties you encountered. It's also great to know that Tyler showed patience during the paperwork process and that Jaime demons... read more
Billy (Sales) was amazing! The first day I went to look at the car, he answered all my questions on what the car's features were and let me test drive a few to compare. Then when I came back a few days later to have a second a look at the car, he let me to check out every parts of the car (even let me lift the car up in the Service area to check underneath the car). When it came to finalizing details, I didn't feel any pressure at all and he was patient and kind enough to talk to my father on the phone as he was unable to be... read more
Business response:
We genuinely appreciate your detailed feedback about your experience with our sales and finance teams. It's wonderful to hear that our sales representative took the time to thoroughly answer your questions about the vehicle features and allowed you to test drive multiple options for comparison. The fact that you felt comfortable enough to return for a second look and even examine the car in our service area shows the level of trust our team was able to build with you. Your mention of feeling no pressure during the finalizati... read more
Lyn , Bryan and Nixon were all great. Car wash was down due to weather but Lyn mentioned he would come to my house and hand wash it once the weather clears. You can’t find service like that anymore!
Business response:
Thank you for recognizing our team's exceptional service! We're proud that Lyn, Bryan, and Nixon provided such outstanding care. The personal touch, like offering to hand wash your vehicle at home, shows our commitment to going above and beyond for our customers at Crest Volvo Cars.
The Crest Volvo team provided me with a smooth and fast purchasing experience. I would recommend them to anyone looking for a new car.
Business response:
Thank you for your positive feedback! We're thrilled that we provided you with efficient and seamless service. Your recommendation means a great deal to us, and we take pride in making car buying straightforward and enjoyable.
The service experience is always a pleasant one. I recommend Crest Volvo.Professional and pleasant experience.
Business response:
Thank you for taking the time to share your wonderful feedback about your service experiences. We are pleased to hear that you consistently find our team to be professional and that each visit leaves you feeling satisfied. Your recommendation means everything to us, and we truly appreciate customers like you who recognize the care we put into providing quality service. We look forward to continuing to exceed your expectations in the future.
I traded in my 2025. 5 XC90 Ultimate for a 2026 XC40 last week. I worked with Gage on both my previous cars, and was very please with his assistance.
Business response:
Thank you for sharing your experience! We're thrilled to hear about your successful trade from the XC90 Ultimate to the new XC40. It's wonderful that Gage provided such positive assistance on both purchases. Your continued trust means everything to us. We hope you're enjoying your new XC40!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,738 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.