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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was Friendly, polite and explained everything and understood my concerns and was not pushy or forceful with selling me extra stuff and I really appreciated that. I trust them to this point and understand some things are going to need replacing but I appreciate the honesty in telling the things that will need done likely at next service. Considering my wife only drives about 6K a year
Business response:
Thank you for sharing your wonderful feedback about your recent service experience with us. We're truly grateful that our team provided you with the friendly, professional service you deserved, and we're especially pleased that you felt comfortable and informed throughout the process. It's incredibly rewarding to know that our approach of being honest and transparent about your vehicle's needs, without any pressure, has earned your trust. Your appreciation for our straightforward communication about future maintenance needs ... read more
Working with Caden was one of the highlights of my car-buying experience. From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he made the process feel easy and enjoyable. I never felt pressured or rushed, just supported by someone who truly wanted to help me find the right vehicle. He took the time to answer my questions, made sure I was comfortable throughout the process, and helped make purchasing my XC40 a genuinely positive experience. I also wanted to re... read more
Business response:
We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us. It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and ... read more
Great service and attention to details. Helpful and provided a solution quickly. Very appreciative of the support
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our attention to detail and quick problem-solving approach means everything to us, and we're grateful you took the time to share this feedback. It's wonderful to know that our team was able to provide you with the helpful support and solution you needed. We strive to deliver this level of service to every customer, and your appreciation motivates us to continue upholding these high standards.
I love crest Volvo, of all the cars I have had my experience here has been the best in Dallas! This was my first time in service and Jasmin was so communicative and helpful--she made it so easy for me and I just appreciate her so much.
Business response:
We are elated to hear about your wonderful experience! It's truly heartwarming to know that we've provided you with the best automotive service experience you've had in Dallas. Your trust in us means everything, and we're honored to have earned your loyalty. Jasmin's exceptional communication and helpfulness clearly made your first service visit memorable, and we're so pleased that she was able to make the process easy and stress-free for you. Your kind words about her dedication reflect the genuine care and professionalism ... read more
Always positive and helpful. Never have to wait longer than expected. If I have question, they will find an answer
Business response:
Thank you for your review, Bob! We greatly appreciate your kind words about our team's positive and helpful approach. It's wonderful to hear that we consistently meet your expectations regarding wait times and that our staff takes the time to thoroughly answer your questions. Your feedback reinforces our commitment to providing exceptional service. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of care and attention in the fut... read more
Did great job on my 20,000 service. Waiting area is pleasant. Enjoyed the water machine. Mark was very professional and I will ask for him again.
Business response:
We are utterly delighted to hear about your positive experience with your 20,000 mile service. It's wonderful that you found our waiting area pleasant and enjoyed the amenities we provide for our customers' comfort. We're especially pleased to know that Mark provided you with professional service that met your expectations. Your feedback about wanting to request him again speaks volumes about his dedication to excellent customer care. Thank you for taking the time to share your experience with us.
It was a great experience and went fast. We were in and out in 2 and half to 3 hours!
Business response:
We genuinely appreciate your positive feedback about your experience with us. It's wonderful to hear that everything went smoothly and efficiently for you, and that you were able to complete your visit in such a reasonable timeframe. Your satisfaction is exactly what we strive for at Crest Volvo Cars, and we're thrilled that we could deliver the quick and seamless service you experienced. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Satisfied with the experience and the way they handled my issue. I will definitely visit only this dealership in the future as well when needed
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We are truly grateful that you felt satisfied with how we handled your issue and that our team was able to meet your expectations. Your loyalty means everything to us at Crest Volvo Cars, and we are honored that you have chosen to make us your dealership for future needs. We look forward to continuing to serve you with the same level of care and professionalism that earned your trust.
Great service! Definitely will be back next time. Fabian always kept me posted on the status of my vehicle.
Business response:
We are happy to hear about your positive experience with our service team. Your feedback about the excellent communication and updates throughout your vehicle's service is truly appreciated. It's wonderful to know that you felt well-informed every step of the way and that our commitment to keeping you posted made a difference in your experience. We look forward to serving you again and continuing to provide the exceptional service you deserve.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,611 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.