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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
no place other than crest to do volvo business. would never trade elsewhere. no way! crest is the best! bg
Business response:
We are delighted to hear about your unwavering loyalty to our dealership. Your confidence in choosing us for all your Volvo needs truly means the world to our team. Knowing that you consider us your go-to destination and wouldn't consider going anywhere else reflects the trust we've built together. We deeply appreciate customers like you who recognize our commitment to excellence and continue to rely on our services. Your loyalty motivates us to maintain the high standards that keep you coming back.
Great job, I liked the process of handling the services. Quality of work was very satisfactory.
Business response:
We are honored to hear about your positive experience with our service process. Your satisfaction with the quality of work our team provided means everything to us at Crest Volvo Cars. We take pride in delivering thorough and professional service that meets our customers' expectations. Your feedback reinforces our commitment to maintaining the high standards that make each visit a pleasant experience.
Needed service when in town from Houston Mark arranged for an immediate loaner and car was repaired in 24hrs Quick, efficient service dept
Business response:
We are ecstatic to hear about your positive experience with our service department during your visit from Houston. It's wonderful to know that we could quickly arrange a loaner vehicle for you and complete your car repair within 24 hours. Your feedback about our efficient and quick service truly means a lot to us at Crest Volvo Cars. We understand how important it is to get you back on the road promptly, especially when you're traveling from out of town. Thank you for choosing us for your automotive needs.
Great dealership. Friendly and knowledgeable staff. I’m always treated as a valuable customer. Excellent customer service.
Business response:
Thank you for sharing your wonderful experience with us! It means so much to hear that our team has consistently made you feel valued as a customer. We're delighted that you've found our staff to be both welcoming and well-informed, and that the level of service we provide has met your expectations. Your feedback about our commitment to excellent customer care truly brightens our day. We appreciate customers like you and look forward to continuing to serve you with the same dedication in the future.
Service was ok, but I felt rushed and not a priority. I have had better service at a Subaru dealership and expected a luxury car brand dealership to provide at least equal service. I was not called when my car was done, no one was ready to receive my loaner car, and the loaner process was very strict.
Business response:
We appreciate your input regarding your recent service experience. We understand your disappointment, and we are sorry to hear that your experience did not meet your expectations. Your feedback highlights areas where we can work to improve our customer care. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your experience further and work to address these concerns.
Faisan was able to reschedule my booking as I was running late on the original schedule date. Upon asking to pickup the car, They offered me a loaner vehicle too. Overall the experience was good.
Business response:
We appreciate you taking the time to share your experience with us. We understand that scheduling flexibility is important, and we're glad our team was able to accommodate your rescheduling needs when you were running behind on your original appointment. It's wonderful to hear that we could provide you with a loaner vehicle option during your visit. Your positive remarks about your overall experience mean a great deal to us, and we're pleased we could make your service visit convenient and helpful. We are concerned to see th... read more
Crest Volvo from Delivery to service has been absolutely amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to personally shout out Mike Stock, Locke, and Fabian Salazar. From purchase to service they exceeded all expectations and will be exclusively using Crest Volvo for all my Volvo needs as long as their excellent service remains.
Business response:
Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!
Lyn always makes my service appointment an easy experience. Keeps me informed and is always professional.
Business response:
Thank you for your wonderful feedback! We're delighted that Lyn provides you with smooth appointments and clear communication. Your trust in Crest Volvo Cars means everything to us, and we look forward to continuing to serve you with excellence.
Lyn is great! We feel taken care of every time we come in and highly recommend Crest Volvo.
Business response:
We are glad to hear about your wonderful experience with our team. It's heartwarming to know that you feel well cared for during each visit. Your kind words about the excellent service you receive mean so much to us. We truly value customers like you who take the time to share their positive experiences and recommend us to others. We look forward to continuing to provide you with the outstanding service you deserve.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,435 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.