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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I'm always happy with the service I receive at Crest Volvo. Lyn is an excellent advisor. He always explains everything to me and keeps me updated. The process to schedule appointments is easy and the loaner car is so helpful. Makes me very glad I bought my car there!
Business response:
We are elated to hear about your consistently positive experiences with us! Your feedback about our service advisor and the clear communication you receive throughout the process is truly valued. We're also thrilled that our scheduling system and loaner car program have made your visits convenient and stress-free. It's wonderful to know that your decision to purchase your vehicle with us continues to bring you satisfaction. Your loyalty and trust mean everything to us, and we look forward to continuing to provide you with th... read more
Lyn has been an excellent service advisor, always great to see a smiling face, and knowledgeable advisor. Prompt updates and great service are tough to beat.
Business response:
We are ecstatic to hear about your wonderful experience with Lyn! It's truly heartwarming to know that her knowledge, prompt communication, and welcoming demeanor made such a positive impression on you. Having a service advisor who combines expertise with genuine care makes all the difference in creating an exceptional experience. Your feedback about the quality of service you received means so much to our team. We're proud to have team members like Lyn who consistently deliver the professional yet personal touch that our cu... read more
Consummate professionals with fair pricing and transparent dealing. I truly had a very good experience overall.
Business response:
We are ecstatic to hear about your positive experience with our team. Your recognition of our fair pricing and transparent approach means everything to us, and we're thrilled that our professionalism made such a strong impression. Thank you for taking the time to share your feedback. At Crest Volvo Cars, we strive to provide exactly the kind of honest, straightforward service you experienced, and knowing we succeeded with you reinforces our commitment to treating every customer with the same level of care and respect.
They were easy to schedule and greeted me as soon as I arrived. They kept me informed of my service, including a narrated video.
Business response:
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with our service team. It's wonderful to hear that our scheduling process was convenient for you and that our team provided such a warm welcome upon your arrival. We're particularly pleased that you found value in our communication approach, including the narrated video updates about your service. At Crest Volvo Cars, we believe in keeping our customers fully informed throughout their visit, and it's gratifying to... read more
Very professional and efficient staff. Easy scheduling, loaner car process and notifications of service progress and results via phone app
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about our professional and efficient staff truly means a lot to us, and we're glad that our scheduling process, loaner car service, and communication through our phone app met your expectations. At Crest Volvo Cars, we strive to make every service visit as convenient and transparent as possible. It's wonderful to know that our efforts to keep you informed throughout the service process made a difference in your experience. Thank you for takin... read more
Ive had my XC90 serviced at Crest every year since I bought it and they are great. They will recommend additional services if needed but never push or add on if I don’t need it.
Business response:
We greatly appreciate your loyal service relationship with us and your trust in bringing your XC90 to us year after year. It's wonderful to hear that you've consistently had great experiences and that our approach to service recommendations feels honest and transparent to you. Your feedback about our team's approach to additional services truly reflects our commitment to providing authentic, professional service. We value customers like you who recognize our dedication to recommending only what's needed rather than pushing u... read more
Good experience, they did whatever they could to help get me the best deal I could afford.
Business response:
We are delighted to hear about your positive experience with us! It's wonderful to know that our team was able to work with you to find the best deal that fit your needs and budget. At Crest Volvo Cars, we believe in building genuine relationships with our customers by being transparent and honest throughout the entire process. Your feedback reinforces our commitment to going above and beyond to ensure each customer feels valued and supported. We truly appreciate you taking the time to share your experience.
Service was Friendly, polite and explained everything and understood my concerns and was not pushy or forceful with selling me extra stuff and I really appreciated that. I trust them to this point and understand some things are going to need replacing but I appreciate the honesty in telling the things that will need done likely at next service. Considering my wife only drives about 6K a year
Business response:
Thank you for sharing your wonderful feedback about your recent service experience with us. We're truly grateful that our team provided you with the friendly, professional service you deserved, and we're especially pleased that you felt comfortable and informed throughout the process. It's incredibly rewarding to know that our approach of being honest and transparent about your vehicle's needs, without any pressure, has earned your trust. Your appreciation for our straightforward communication about future maintenance needs ... read more
Working with Caden was one of the highlights of my car-buying experience. From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he made the process feel easy and enjoyable. I never felt pressured or rushed, just supported by someone who truly wanted to help me find the right vehicle. He took the time to answer my questions, made sure I was comfortable throughout the process, and helped make purchasing my XC40 a genuinely positive experience. I also wanted to re... read more
Business response:
We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us. It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and ... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,677 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.