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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Volvo service is always customer focused and extremely efficient. Every service department member, including Lynn my service advisor, is professional, friendly and knowledgeable.
Business response:
We are thrilled to hear about your experience with our service team! It is genuinely rewarding to know that our commitment to being customer focused and efficient comes through in every visit. Lynn and the rest of the service department work hard to bring both professionalism and warmth to every interaction, and your recognition of that means a great deal to us. We look forward to continuing to provide you with the same high level of service each time you come in.
Everyone at Volvo has been very nice and understanding any time I have had to bring my car in for a service!
Business response:
We are thrilled to hear that every visit has been met with kindness and understanding from our team. Providing a welcoming and supportive experience during each service appointment is something we genuinely care about, and it means a great deal to know that has come through consistently for you. We look forward to continuing to be here for you and your Volvo whenever you need us. Thank you for taking the time to share this wonderful feedback.
The dealership is always very kind and efficient anytime I’ve brought in my car in for a service
Business response:
We are honored to hear that your service visits have been such consistently positive experiences. Kindness and efficiency are qualities our team works hard to deliver every time, and it means a great deal to know that effort has made a real difference for you. We look forward to continuing to serve you and your vehicle for many visits to come.
Huge thanks to Mark, Lyn, Vivian, and the technicians at Crest Volvo for another excellent visit. Mark walked me through each step, explained everything in a way that made sense, and kept me completely in the loop. As always, the experience from start to finish was exceptional.
Business response:
We are thrilled to hear about your wonderful experience with our team! It is genuinely rewarding to know that you felt informed and well taken care of every step of the way, and that the entire process felt seamless from start to finish. Your kind words mean a great deal to us and will certainly be shared with the team members you mentioned, as well as our technicians. We truly appreciate your continued trust in us and look forward to welcoming you back on your next visit!
Good experience! Friendly staff and Barry was my salesperson. He has been there for 25 years, very knowledgeable and has great follow up/ through skills.
Business response:
Thank you for taking the time to share your experience with us! We are so glad to hear that your visit went well and that you felt welcomed by our team. It is always wonderful to know our staff is making a positive impression.
The Crest team did a great job of helping me get in to a new Volvo after my previous one was totaled. It was a stressful situation and they made it simple and easy.
Business response:
We are thrilled to hear that your experience with our team made such a stressful situation feel manageable. Losing a vehicle unexpectedly is never easy, and we are genuinely glad we could help you find your way into a new Volvo with as little friction as possible.
I really appreciated the use of a loner car while mine was being worked on and appreciated a nice clean car when I picked mine up.
Business response:
Thank you immensely for taking the time to share your experience with us! We are so glad to hear that the loaner vehicle made your visit more convenient, and that your car was returned to you clean and ready to go. That is exactly the kind of experience we strive to provide for every customer. We truly appreciate your kind words and look forward to serving you again whenever you need us. Thank you for choosing Crest Volvo Cars!
Bryan LaGard did an amazing job. I have not had a good experience with my car service in the past. Bryan was a new advisor assigned to me. Bryan listened to my feedback and asked to earn my trust. Bryan was a good communicator and kept me in the loop. I have tried to correct the car's auto-braking three times since the last software update, with no luck (at the dealership and using AI). Today, Bryan got in the car with me and solved the issue in less than five minutes. Since this one change had caused me stress for 9,000 mil... read more
Business response:
We are overjoyed to hear about your experience with Bryan and the difference he made for you! It is truly wonderful to know that his attentiveness, communication, and hands-on approach turned a long-standing frustration into a resolved issue. Nine thousand miles of stress is no small thing, and it speaks volumes that he took the time to get in the car with you and work through the problem together.
Mark was very professional and helpful, attending to my needs. I had a pleasant experience and felt like I was given all the time I needed and all questions answered. Thank you!
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that you felt well taken care of and that all of your questions were answered thoroughly. That kind of attentive, personalized service is exactly what we strive to provide for every customer. We appreciate your kind words and are so glad your visit was a pleasant one. We look forward to welcoming you back whenever you need us!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,678 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.