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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mark listened intently to my explanation of the issues I was having - only something heard when starting the car cold in the morning - and because he paid attention, they were able to locate and fix the problem. A great communicator and he stayed late to let me bring my car in (delayed due to traffic) after 7 pm.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear how well your service went and that our team was able to properly diagnose and resolve the intermittent issue you were experiencing. It's wonderful to know that the careful attention given to your concerns made all the difference in identifying the root cause of the problem. We take pride in going the extra mile for our customers, and we're pleased that the flexible scheduling worked out despite the traffic delays. Your feedback about the... read more
Great service! Very responsive to get me a vehicle when he realized it was going to take longer than expected.
Business response:
We are utterly delighted to hear about your positive experience with our team! Your feedback about receiving excellent service means so much to us. We understand how important it is to have someone who stays on top of your needs and finds solutions when timelines change. It sounds like our team member did exactly that by being proactive and ensuring you got the right vehicle despite the unexpected delay. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to ... read more
Software update, Info screen. Couldn't do it at home, bad. Fabian suggested I bring it in. Easily made an appointment, one hour plus had it done with car wash, No surprises and working great. Thanks
Business response:
We are utterly delighted to hear about your positive experience with your service. It sounds like our team member provided excellent guidance when the home update wasn't working properly, and we're pleased that scheduling your appointment was so convenient. We're thrilled that everything was completed efficiently within just over an hour, including the complimentary car wash, and that your system is now functioning perfectly. Your satisfaction with the straightforward process and lack of unexpected issues means everything to... read more
The dealership staff was kind, professional, and attentive to my needs and concerns at the time of purchase.
Business response:
Thank you for your review! We are delighted to hear that our team provided you with the kindness and professionalism you deserved during your vehicle purchase. It means everything to us when customers feel that their needs and concerns are genuinely heard and addressed. Your experience reflects exactly what we strive for at Crest Volvo Cars - creating a supportive environment where every customer feels valued and well cared for. We truly appreciate you taking the time to share your positive experience with us.
They stand behind their product and do a very professional job every time you go there for service.
Business response:
Your positive feedback about our commitment to standing behind our vehicles and maintaining professional service standards means a great deal to us at Crest Volvo Cars. We understand how important it is to have confidence in both your vehicle and the service experience, and we're honored that you consistently feel well taken care of during your visits. Your trust in our team's dedication to quality service motivates us to continue delivering the reliable, professional experience you've come to expect.
Ally, my advisor is the best;knowledgeable, friendly and represents the dealership well. I always feel confident whatever my needs are for my car will be met. Also appreciate it is washed and vacuumed when returned. Crest Volvo is excellent.
Business response:
We are privileged to hear about your wonderful experience with your advisor. It's fantastic that you feel so confident knowing your automotive needs are always handled with such care and expertise. Your recognition of the knowledgeable and friendly service really means the world to us. We're delighted that the extra touches like having your vehicle washed and detailed add value to your visits. Thank you for taking the time to share your positive feedback about Crest Volvo Cars - it truly makes our day!
I recently had my car serviced at a Volvo service center, and the experience was truly outstanding. From the moment I arrived, the staff were professional, welcoming, and highly knowledgeable. They took the time to explain everything clearly, ensuring I understood what needed to be done and why. Mark Thank you again for your help you are the best!
Business response:
We are thrilled to hear about your outstanding experience at our service center! Your feedback about our professional and welcoming team means so much to us. We're delighted that our staff took the time to clearly explain the service process and help you understand what was needed for your vehicle. It's wonderful to know that you felt well-informed and supported throughout your visit. Thank you for taking the time to share your positive experience - it truly makes our day!
Lyn Ford is awesome! !! took time to listen to concerns and seemed genuinely interested In helping me
Business response:
We are overjoyed to hear about your positive experience with our team member. It's wonderful that you felt heard and supported during your visit. We take pride in having team members who genuinely care about addressing customer needs and taking the time to understand what matters most to you. Your feedback about receiving attentive and interested service reflects the level of care we strive to provide every customer. We appreciate you taking the time to share your experience with us.
Everyone was very friendly and helpful. Automation was awesome with the plate reader so everyone knew my car as I drove in
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about our friendly and helpful staff truly mean a lot to us. We're especially pleased that you appreciated our plate reader technology - it's great to know that this system made your visit smoother by allowing our team to recognize your vehicle right away. Thank you for taking the time to share your positive feedback.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,443 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.