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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bryan LaGard did an amazing job. I have not had a good experience with my car service in the past. Bryan was a new advisor assigned to me. Bryan listened to my feedback and asked to earn my trust. Bryan was a good communicator and kept me in the loop. I have tried to correct the car's auto-braking three times since the last software update, with no luck (at the dealership and using AI). Today, Bryan got in the car with me and solved the issue in less than five minutes. Since this one change had caused me stress for 9,000 mil... read more
Business response:
We are overjoyed to hear about your experience with Bryan and the difference he made for you! It is truly wonderful to know that his attentiveness, communication, and hands-on approach turned a long-standing frustration into a resolved issue. Nine thousand miles of stress is no small thing, and it speaks volumes that he took the time to get in the car with you and work through the problem together.
Mark was very professional and helpful, attending to my needs. I had a pleasant experience and felt like I was given all the time I needed and all questions answered. Thank you!
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that you felt well taken care of and that all of your questions were answered thoroughly. That kind of attentive, personalized service is exactly what we strive to provide for every customer. We appreciate your kind words and are so glad your visit was a pleasant one. We look forward to welcoming you back whenever you need us!
It a fast, easy and pleasant experience. The repair solved my problem (at least for now).
Business response:
We sincerely value your feedback! It is wonderful to hear that your experience was fast, easy, and pleasant. Providing a smooth and efficient visit is something we genuinely care about, and it means a great deal to know we delivered on that for you. We are also glad the repair addressed your concern. Thank you for trusting Crest Volvo Cars with your vehicle, and we look forward to being here for you whenever you need us again.
Mark was great and patience with me. He answered all my questions I asked promptly.
Business response:
We are glad to hear about your recent experience with us! It is wonderful to know that Mark provided you with the patience and attentiveness you deserved, ensuring all of your questions were answered promptly. That level of care and dedication is exactly what we strive to deliver to every customer who walks through our doors. Thank you for taking the time to share your feedback. We truly appreciate it and look forward to welcoming you back in the future!
Crest Volvo sales and service are top notch! Barry, Tim, and Jordan keep us coming back!
Business response:
Thank you for sharing such a wonderful review! It truly means a great deal to hear that your experiences with both our sales and service teams have been top notch. That is exactly the standard we strive to uphold every day. We are so glad that Barry, Tim, and Jordan have made such a positive impression and kept you coming back. We will be sure to pass along your kind words to them. We look forward to continuing to serve you!
Jordan is fantastic! Amazing communication and support. Jordan takes the time to make sure that all needs are addressed in connection with service appointments and provides great follow up!
Business response:
We are thrilled to hear about your wonderful experience with Jordan! It is always great to know that our team members are going above and beyond to ensure every detail of your service appointment is handled with care and clear communication. Thank you for taking the time to share this feedback. We will be sure to pass along your kind words to Jordan, and we look forward to continuing to provide you with the same high level of service on your future visits!
Another excellent job of service and customer care. I was there for a 20,000 mile oil change, in and out quickly.
Business response:
Thank you for taking the time to share your experience, Larry! It is wonderful to hear that your 20,000 mile service visit was smooth and efficient. Providing excellent care while respecting our customers' time is something we genuinely strive for, and it means a great deal to know that came through during your visit. We look forward to seeing you again!
Fabian is very courteous and took care of my service needs. He is quite knowledgeable and delivered the car on time as promised.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that Fabian provided you with courteous, knowledgeable service and had your vehicle ready as promised. Timeliness and expertise are qualities we truly value, and it is great to know that came through during your visit. We will be sure to pass along your kind words to him!
Jordan has always taken care of us. He’s professional, knowledgeable, and friendly. He’s always quick to respond. I appreciate not having to go through automated options.
Business response:
Thank you for your wonderful feedback! It is truly gratifying to hear that you have consistently had such a positive experience with our team. Knowing that you feel well taken care of, and that you appreciate the personal, direct communication you receive, means a great deal to us. We are so glad to have someone on our team who embodies professionalism, knowledge, and genuine care for our customers. We will be sure to pass along your kind words, and we look forward to continuing to provide you with the outstanding service yo... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,611 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.