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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.79,076 reviews
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SAM's profile image
SAM 
a week ago

Awesome service! ! Lynn Ford keeps customer needs first and Thank you for everything you do. 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving exceptional service truly means the world to us. We are thrilled that our commitment to putting customer needs at the forefront made such a positive impact on your visit. Thank you for taking the time to share your kind words - it motivates our entire team to continue delivering the outstanding service you deserve. 

pmody25's profile image
pmody25 
a week ago

Service was great as always. Lyn was very knowledgeable and made the process very seamless and easy for me. 

Business response:

We are happy to hear that your service experience met your expectations once again. It's wonderful to know that our team member provided you with knowledgeable assistance and made everything run smoothly for you. Your feedback about the seamless and easy process means a great deal to us at Crest Volvo Cars. We truly appreciate your continued trust in our service department and look forward to helping you again in the future. 

GARY.W.SNOWDEN's profile image
GARY.W.SNOWDEN 
a week ago

Very good experience. Jordan Farmer is a pleasure to work with. Timely service and it was refreshing to have the car washed and vacuumed. 

Business response:

Thank you for your review and for taking the time to share your wonderful experience with us. We are delighted to hear that you had such a positive visit. It sounds like you received exceptional service that made your experience truly memorable. We understand how important it is to work with someone who provides timely and professional service, and we are thrilled that Jordan exceeded your expectations in this regard. Your feedback about the thorough attention to detail, including having your vehicle washed and vacuumed, sho... read more

JOELBALLEW's profile image
JOELBALLEW 
a week ago

Had another great service experience at Crest Volvo thanks to Lyn Ford! Appreciate the prompt, professional service. 

Business response:

We are absolutely thrilled to hear about your wonderful service experience with us! It's fantastic to know that you received the prompt and professional care you deserve. Your appreciation means the world to our team, and we're delighted that we could provide you with another great visit. Thank you for taking the time to share your positive feedback - it truly brightens our day and motivates us to continue delivering exceptional service to valued customers like yourself. 

pamcren's profile image
pamcren 
a week ago

Great job and customer service from Jordan He is very professional and informative. I really appreciate him. 

Business response:

We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving excellent service and working with such a professional and knowledgeable staff member truly means the world to us. We understand how important it is to have someone who takes the time to provide thorough information and maintains the highest level of professionalism throughout your visit. Your appreciation for the outstanding customer care you received reinforces our commitment to delivering exceptional service to eve... read more

ltegtmeyer's profile image
ltegtmeyer 
a week ago

Service was quick and convenient with the loaner. Jordan is always great to work with. 

Business response:

We are overjoyed to hear about your wonderful experience with our service team. It's fantastic that you found the service both efficient and hassle-free, and we're pleased the loaner vehicle added to your convenience. Your kind words about Jordan mean so much to us - having dedicated team members who consistently deliver excellent service is what we strive for at Crest Volvo Cars. We truly appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with outstanding service. 

SCOTT_HARRIS24's profile image
SCOTT_HARRIS24 
a week ago

Overall have not been super happy with Volvo. Two of my kids owned them with no problems. have had a lot of issues with ours. We purchased our car at another dealer but brought it to you when we had problems (my son used your service and you were the only ones who could solve his problems - may dealers in country) That aside Ally Gallagher was also very professional and was worked with my on multiple issues (mirrors not working properly, navigation/microphone not working, 40K check up). I can't say enough good things about A... read more

Business response:

Thank you for taking the time to share your detailed feedback about your experience with our service team. We understand your frustration with the various issues you've encountered with your vehicle, and we appreciate that you chose to bring it to our service department despite purchasing elsewhere. It's wonderful to hear about your positive experience with our service advisor and how she has consistently provided professional support for both you and your son over the years. Her dedication to working through the mirror conc... read more

delapaz33's profile image
delapaz33 
a week ago

Jordan Farmer, our Service representative, is very helpful. He communicates well and is conscious of our time constraints. 

Business response:

Your positive feedback means so much to us. We're delighted to hear that your service representative provided such helpful support and communicated effectively with you. Understanding time constraints and working efficiently is something we value deeply at Crest Volvo Cars. It's wonderful to know that your experience reflected our commitment to respectful and professional service. Thank you for taking the time to share your experience with us. 

KELSEYKRK2's profile image
KELSEYKRK2 
a week ago

Great advisor who was very polite and kept me updated on the status of my car. I received a detail and was exceptionally happy with how my car turned out! 

Business response:

We are grateful for your wonderful feedback! It's fantastic to hear that your advisor provided such courteous service and kept you well-informed throughout the entire process. Knowing that you were exceptionally pleased with how your vehicle turned out after the detailing service truly makes our day. Your experience reflects exactly what we strive to deliver to every customer at Crest Volvo Cars - attentive communication and outstanding results that exceed expectations. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,076 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.