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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was my first experience with the service department since purchasing my vehicle. Routine maintenance, but Jordan and everyone I encountered were professional, kind and made every effort to insure I was well taken care of!
Business response:
We are ecstatic to hear about your positive first experience with our service department! It's wonderful that our team provided you with professional and kind service during your routine maintenance visit. We're pleased that everyone you met made such a strong effort to ensure you felt well cared for. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional service to every customer who walks through our doors.
My husband and I had a wonderful experience buying a certified pre-owned Volvo from Crest Volvo. Nick Lambert and Gage Rucker did a great job from start to finish!
Business response:
We are utterly delighted to hear about your wonderful experience. It's fantastic that both you and your husband felt supported throughout the entire process. Nick Lambert and Gage Rucker truly represent the quality service we strive to provide every customer. Your satisfaction with your vehicle purchase means everything to our team, and we're thrilled that we could make this important decision a positive one for your family. We hope you enjoy many safe and comfortable miles in your Volvo!
Great reception and service, the car wash is also an extra bonus for great experience, thank you!
Business response:
We are pleased to hear about your wonderful experience with us! Your kind words about our reception and service truly mean a lot to our team. We're delighted that the complimentary car wash added that extra touch to make your visit special. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive feedback!
Love this dealership and it's employees! From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seamless and painless new car purchase yesterday. Highly recommend Crest Volvo in Frisco!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your kind words about our sales and service departments mean so much to us. It's fantastic to know that Rico, Max, Locke, and Madolyn were able to make your vehicle purchase such a smooth and enjoyable process. We take great pride in having dedicated professionals who genuinely care about creating positive experiences for every customer. Thank you for choosing Crest Volvo Cars and for sharing your recommendation with others!
As always - Lyn is the BEST! ! Reliable and efficient and great to work with year after year!
Business response:
Thank you for your kind feedback. We’re glad Lyn continues to provide reliable and efficient service year after year. We truly appreciate your loyalty and look forward to seeing you again.
I had the best experience purchasing my new car! Rico was so patient and accommodating and every step was truly enjoyable.
Business response:
Thank you for your kind feedback. We’re glad Rico made your experience enjoyable and took great care of you throughout the process. We appreciate your trust and look forward to seeing you again.
Crest Volvo makes it so easy - Fabian did a great job. Especially love that I drive away in a clean car.
Business response:
We are utterly delighted to hear that your experience with us was so seamless and convenient. It's wonderful to know that our team member provided excellent service and made the process smooth for you. We take great pride in ensuring every vehicle is thoroughly cleaned and detailed before our customers drive away, so it's particularly gratifying to hear that this attention to detail was noticed and appreciated. Your positive feedback about the overall ease of working with our team truly means a lot to us.
My first time using the Service Department at Crest after my purchase. It was a very pleasant experience. In and out of the service department with a loaner car in less than 15 minutes. I got a call from Jordan earlier than expected, that my vehicle was ready. This is the type of service department that you don’t mind going. Thanks Crest.
Business response:
Your positive feedback about your first service experience with us means so much. We understand how important it is to have a smooth and efficient visit, and we're delighted to hear that you were able to get your loaner vehicle and complete your service appointment in such a short timeframe. It's wonderful that Jordan was able to contact you sooner than anticipated with the good news that your vehicle was ready. Your kind words about our service department being a place you don't mind visiting truly reflect what we strive fo... read more
Service experience was smooth and professional. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the smooth and professional handling of your visit means a great deal to us at Crest Volvo Cars. We take pride in ensuring our staff communicates transparently about all work being performed and maintains clear timelines throughout each service appointment. It's wonderful to know that you felt well-informed with regular updates during your time with us. We appreciate you sharing your experience and look forward to con... read more
Crest Volvo Cars has a 4.7 star rating with 10,435 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.