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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,611 reviews
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Sherry_norris's profile image
Sherry_norris 
2 months ago

Extremely efficient! Barry and Locke were very personable and friendly. It was a non-pressuring atmosphere. We would definitely do business with them again. 

Business response:

Thank you for your review, Sherry! It is wonderful to hear that your experience was efficient and comfortable from start to finish. A welcoming, pressure-free environment is something we genuinely strive to provide, and we are so glad that came through during your visit. We truly appreciate you taking the time to share your feedback, and we look forward to the opportunity to work with you again! 

RACHAELSCHMID's profile image
RACHAELSCHMID 
2 months ago

Car is running well. I usually need to take off work to get car repair. I need to work around special education school calendar. The service was fast. I appreciate the loaner car. 

Business response:

Thank you for your review! We are so glad to hear that your car is running well and that our team was able to accommodate your schedule with fast service. We truly understand how valuable your time is, and we are pleased that we could make the process as convenient as possible for you. It means a great deal to know that the loaner car was helpful during your visit. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with reliable, efficient service whenever you need us... read more

srelangi's profile image
srelangi 
2 months ago

Very timely, helpful, dropped me back quickly; Car better than expected. One suggestion is to indicate to the customer when the next service and what exactly is due. 

Business response:

Your positive feedback truly means a lot to us! We are glad to hear that your experience was timely, that our team was helpful, and that your car exceeded your expectations — that is exactly the kind of service we strive to provide every day. We also genuinely appreciate your thoughtful suggestion about communicating upcoming service needs to customers. That is a valuable insight, and we will certainly take it into consideration as we look for ways to make the experience even more transparent and convenient for our guests. W... read more

CURUBOS's profile image
CURUBOS 
2 months ago

Whoever fid the zaktek service yesterday did an EXTREMELY AWESOME job ! Thank you! Kudos to you! My car looked PERFECTLY NEW! Awesome service at Volvo as always! Thanks to all 

Business response:

Thank you for your wonderful feedback! It is truly great to hear that your ZakTek service exceeded your expectations and left your car looking perfectly new. Moments like these remind us why we take such pride in the work we do, and your kind words mean a great deal to the entire team. We are grateful for your continued trust and look forward to providing you with the same exceptional experience on every future visit. See you next time! 

gregory.vanblarcum's profile image
gregory.vanblarcum 
3 months ago

Wonderful service! Everyone was incredibly helpful. They kept me updated along every step of the way. 

Business response:

Thank you for sharing your experience with us! It is truly wonderful to hear that our team provided you with such attentive and communicative service. Keeping our customers informed throughout the entire process is something we genuinely care about, and we are so glad that came through during your visit. We appreciate you taking the time to leave such kind words, and we look forward to serving you again in the future! 

SAMCLAKLEY's profile image
SAMCLAKLEY 
3 months ago

My husband and I always have a great experience with Crest Volvo. They communicate well and handle all our needs. 

Business response:

We are overjoyed to hear that you and your husband consistently have such wonderful experiences with us! It means a great deal to know that our communication and commitment to meeting your needs have made a positive impression. We truly value your continued trust and loyalty, and we look forward to providing you both with the same great experience for many years to come. Thank you for taking the time to share your kind words! 

JTAYLOR0430's profile image
JTAYLOR0430 
3 months ago

After I picked up my vehicle yesterday from having routine maintenance done on it.I was not very impressed with the customer service that I had received. After filling out my feedback, Mark was very professional and prompt to call me to resolve my issues that I stated. For being someone that also works in customer service, it was nice to see how I was treated with an urgency to resolve my situation. I appreciate Mark turning my opinion around with my overall service 

Business response:

We sincerely value your willingness to share your experience with us. It means a great deal to know that after providing your feedback, you were met with the attentiveness and professionalism that every customer deserves. We are glad that your concerns were addressed promptly and that your overall impression was turned around. Your perspective as someone who also works in customer service carries a lot of weight, and we appreciate you recognizing the effort made to prioritize your satisfaction. Thank you for giving us the op... read more

loricaplin777's profile image
loricaplin777 
3 months ago

The team was excellent, courteous, knowledgeable and has fantastic customer service. They made purchasing a vehicle smooth and easy. 

Business response:

We are grateful for your wonderful feedback! It is truly rewarding to hear that our team delivered a courteous, knowledgeable, and seamless experience from start to finish. Providing outstanding customer service is something we genuinely care about, and knowing that your vehicle purchase felt smooth and easy means a great deal to us. Thank you for taking the time to share your experience. We look forward to continuing to serve you and hope you are enjoying your new vehicle! 

BUTLERSONJA26's profile image
BUTLERSONJA26 
3 months ago

I have been a Volvo Customer since 1997. This is my 5 th Volvo. I still have my first one with over 200 k My rep Lyn Ford is Amazing. Patient kind spirited and knowledgeable of his work Our slogan is Volvo 4 Life Thank you Volvo Sonja Butler 

Business response:

We deeply appreciate your loyalty and the wonderful relationship you have built with Volvo over the years! It is truly remarkable to hear that you are on your fifth Volvo and that your very first one is still going strong with over 200,000 miles — that speaks volumes about the quality and durability that has kept you coming back. We are so glad that Lyn has been such a positive part of your experience. Your kind words about his patience, warmth, and expertise mean a great deal to us. We are honored to have you as part of the... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,611 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 6:00 p.m.