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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
What can I say, they are the best and we have used them for over 30 years and three vehicles. Service and great and we are extremely happy with them. Lyn and the service department have always been helpful and professional with regards to our service of each of our 2 SUV's. Yes, one is over 15 years old and still runs like it is a new vehicle. Now they take care of my daughters XC60. Many thanks Crest.
Business response:
We are elated to hear about your incredible loyalty and satisfaction with our team over the past three decades. Your trust in us for the care of three different vehicles truly means the world to us. It brings us tremendous joy to know that our service department continues to exceed your expectations and that your older SUV still performs like new after 15 years. We understand how important reliable vehicle care is for your family, and we are honored to now be taking care of your daughter's XC60 as well. Your long-standing re... read more
Dealership service costs are reasonable. The reason we do business with Crest Volvo is because of Lyn Ford and his attention to detail, service as described and cimpletion as scheduled. He is a real asset to your dealership.
Business response:
We deeply cherish your feedback about our service pricing and overall experience. It means so much to hear that you find our dealership costs fair and reasonable. Your recognition of our team member's dedication to thorough work, clear communication, and timely completion truly highlights what we strive for every day. Having customers who appreciate the careful attention given to their vehicle service and the reliable scheduling is incredibly rewarding for our entire team. Thank you for choosing Crest Volvo Cars and for bein... read more
Best dealership I have ever had. Lynn Ford is so efficient, friendly, knowledgeable and competent. I have been a repeat customer for 12 years and have always been treated with respect.
Business response:
Thank you for your wonderful feedback about your experience with us over the past 12 years. It means so much to hear that we've consistently provided the level of service you deserve. Lynn's efficiency and knowledge, combined with her friendly approach, truly reflects what we strive for in every customer interaction. Your loyalty as a repeat customer is deeply valued, and we're honored to have earned your trust as the best dealership experience you've had. We look forward to continuing to serve you with the same respect and ... read more
Absolutely the best car buying experience! Allan, the salesperson, was extremely knowledgeable and super professional
Business response:
Thank you immensely for sharing your outstanding experience with us at Crest Volvo Cars! We are thrilled to hear that you had such an exceptional car buying journey. It's wonderful to know that Allan provided you with the knowledgeable and professional service that made your experience so positive. We take great pride in having team members who demonstrate expertise while maintaining the highest standards of professionalism. Your feedback truly means the world to us and reinforces our commitment to delivering exceptional ser... read more
I had an excellent experience with the only negative being their inability to get email attachments (mainly the estimate) to me.
Business response:
We are grateful for your wonderful feedback and thrilled to hear you had such a positive experience with us. Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your thoughts. We understand the importance of reliable communication, especially when it comes to receiving important documentation like estimates. Your feedback about the email attachment delivery helps us identify areas where we can enhance our service. Thank you for choosing Crest Volvo Cars and for your trust in o... read more
Fabian kept me informed of the progress of my service. Needed a hitch for my car a little sticker shock but pleased with the results because it will stay hidden when not in use.
Business response:
We greatly appreciate your feedback about your service experience with us. It's wonderful to hear that you were kept well-informed throughout the process, as clear communication is something we strive for with every customer. We understand that pricing can sometimes be surprising, but we're pleased that you're happy with the final outcome and that your hitch will remain discreet when not in use. Thank you for choosing Crest Volvo Cars for your automotive needs.
They went out of their way to help me into our XC90 to ensure a better experience than I had up-to-date elsewhere. Helped us with securing the vehicle we wanted given we were 3 hrs away in OKC.
Business response:
We are overjoyed to hear about your positive experience with finding the perfect XC90. It's wonderful that our team was able to provide you with exceptional service and improve upon your previous experiences. We understand that traveling from Oklahoma City was quite a journey, and we're thrilled that our staff could make the process smooth and help secure exactly the vehicle you were looking for. Your satisfaction means everything to us, and we're grateful you chose Crest Volvo Cars for this important purchase.
I had a great experience. I was informed of everything that needed to be done to my vehicle and consulted with before services were provided. Highly recommend this location for their exceptional customer service.
Business response:
We are thrilled to hear about your positive experience. Your feedback about being kept informed throughout the entire process and being consulted before any work was completed really means a lot to our team. We understand how important clear communication is when it comes to vehicle service, and we're delighted that our approach met your expectations. Thank you for taking the time to share your thoughts and for recommending Crest Volvo Cars to others who may need automotive services.
It was a pleasure to see my favorite people again, knowing that the service they provide is always beyond one's expectations. Again, they exceeded mine. Consistently consistent in stellar customer service!
Business response:
We are grateful to hear that your visit with us was such a positive experience. It means so much to know that you feel comfortable returning to see the team and that we continue to surpass what you hope for in service quality. Your recognition of our commitment to delivering outstanding customer care consistently is truly appreciated. Thank you for taking the time to share your experience - feedback like yours motivates us to maintain the high standards you have come to expect.
Crest Volvo Cars has a 4.7 star rating with 10,443 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.