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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.79,076 reviews
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CEULFERS's profile image
CEULFERS 
a week ago

Jordan went to great lengths to make sure my car was in good working condition order. . He took personal responsibility for the work done on my car. I appreciate his efforts. 

Business response:

We are ecstatic to hear about your wonderful experience with our team. It's truly heartwarming to know that you received such dedicated service and that extra care was taken to ensure your vehicle was properly maintained. We're proud to have team members who take personal ownership of their work and go above and beyond for our customers. Your recognition of these efforts means everything to us at Crest Volvo Cars. Thank you for choosing us and for taking the time to share your positive experience. 

DEB's profile image
DEB 
a week ago

Lyn is very knowledgeable and only has the work done that needs to be done. He lets me know the time frame it will take. He answers my questions so I can understand. I find Lyn to be very competent and respectful. 

Business response:

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our staff member to be knowledgeable and focused on completing only the necessary work for your vehicle. We're pleased that the clear communication about timeframes and explanations helped you understand the process. Your feedback about receiving competent and respectful service reflects the high standards we strive to maintain at Crest Volvo Cars. Thank you for taking the time to share your experience with us. 

brandycudd02's profile image
brandycudd02 
a week ago

Great overall experience. Would highly recommend and would purchase from them again in the future. 

Business response:

We are grateful for taking the time to share your positive experience with us. It brings us great joy to know that you found your overall experience to be excellent and that you would recommend us to others. Your confidence in returning to us for future vehicle purchases means the world to our team. We truly value customers like you and look forward to serving you again when you're ready for your next vehicle. 

morgan.miller2012's profile image
morgan.miller2012 
a week ago

The team has always been great and super fast. More words to meet your minimum. 

Business response:

Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future. 

PLEUNG0's profile image
PLEUNG0 
2 weeks ago

Ally did a nice job of explaining what is to be done and the results of the inspection including why something wasn’t really necessary. Don’t know the name of the service greeter but he was very friendly. 

Business response:

We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff member took the time to clearly explain the inspection process and helped you understand what work was truly necessary. We take pride in providing transparent service that helps our customers make informed decisions. Your kind words about our friendly service approach mean a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to serve you with... read more

swagath.b's profile image
swagath.b 
2 weeks ago

Mark is knowledgeable and responsive. He was very helpful and i would recommend Mark anytime 

Business response:

Your positive experience with our team means everything to us. We are thrilled to hear that you found our staff member to be knowledgeable and responsive throughout your visit. It is wonderful to know that the helpful service you received has made such a positive impression. Thank you for taking the time to share your experience and for your recommendation - feedback like yours helps us continue delivering excellent service to all our customers. 

DBAUER3's profile image
DBAUER3 
2 weeks ago

Always the best service and pleasant people. Never had to return to have something redone. 

Business response:

Thank you for sharing your wonderful experience with us. It truly means the world to hear that you consistently receive excellent service from our team. We take great pride in knowing that our staff creates such a positive atmosphere for you during every visit. Your confidence in our work quality is something we value deeply, and we appreciate that you can trust us to get things right the first time. Reviews like yours motivate our entire team to continue delivering the exceptional service experience that our customers deser... read more

donna.fort's profile image
donna.fort 
2 weeks ago

Fabian was very professional, he communicated well and kept me informed throughout the process. He was great! 

Business response:

We are delighted to hear about your positive experience with our team. Your feedback about receiving excellent communication and being kept informed throughout your visit means a great deal to us at Crest Volvo Cars. We take pride in our professional service approach and ensuring our customers feel supported every step of the way. Thank you for taking the time to share your experience and for choosing us for your automotive needs. 

CARLPETROVSKY's profile image
CARLPETROVSKY 
2 weeks ago

Had an oil leak and took it in to have diagnosed. Was stressed as we were flying in 3 days and preferred to have the car to go to DFW. Lyn, said he would see what he could do and communicated that it was a cracked oil cap and all it needed was that and an oil change. 24 hours later (yesterday) we had the car back. Got shuttled to and from Crest so it was excellent service. Always a great experience for us at Crest. Thanks Lyn! 

Business response:

We are thrilled to hear about your positive experience with us! It sounds like you were under significant time pressure with your upcoming flight, and we understand how stressful it can be when your vehicle needs unexpected repairs. We're so glad our team could quickly diagnose the oil leak issue and determine it was simply a cracked oil cap that needed replacement along with an oil change. Having your car back within 24 hours must have been such a relief before your trip to the airport. We're pleased that our shuttle servic... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,076 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.