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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
My car had an issue on sunday afternoon. By 10am monday morning Bryan had a service loaner was in my driveway and my car was headed to be fixed. That is what will keep me in a Volvo. This is my 5th
Business response:
Thank you for sharing your positive experience! We're thrilled that Bryan was able to get a loaner to your driveway by Monday morning and pick up your car for repair so quickly. Your loyalty as a longtime Volvo owner means everything to us, and we're glad our service continues to exceed your expectations.
Rico was extremely knowledgeable and professional. He was easy to work with and communicated great throughout the process.
Business response:
Thank you for your review, chapp03. We're thrilled to hear about your wonderful experience with Rico and his professionalism and communication throughout the process. Your feedback means the world to our team at Crest Volvo Cars, and we look forward to serving you again.
As always, the customer service provided by Lynn was outstanding. The service and follow-up to my visit with the inspection video was much appreciated.
Business response:
Thank you for the wonderful feedback! We're thrilled that Lynn provided outstanding customer service and that you appreciated the inspection video follow-up. Your continued trust means everything to us, and we look forward to serving you again.
Service advisors like Mark and others at Crest are very responsive and responsive. The dealership, on the other hand, would not do the Polestar performance package at the price offered earlier int the year. That is dispappointing.
This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind!
Business response:
Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again.
This service center is great and I have to thank service agent Jasmin for taking care of my car excellent.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your great experience and that Jasmin provided excellent care for your vehicle. We're proud to have team members who go above and beyond for our customers. We appreciate your kind words and look forward to serving you again at Crest Volvo Cars.
The advisors are knowledgeable, explain things in simple terms. I know what to expect with the service being provided.
Business response:
Thank you for the positive feedback! We're delighted our advisors provide clear explanations and help you understand the service. We take great pride in having knowledgeable staff who communicate effectively.
Mr. Ford is excellent as is Crest. Service was great. I had to return for recheck and Mf. Ford went above and beyond. Staff at loaner car area was also very nice.
Business response:
Thank you for the wonderful feedback! We're thrilled that Mr. Ford and our service team provided outstanding care, and glad we could contact you about your item in the loaner car. Your positive experience means so much to us at Crest Volvo Cars.
Great overall experience. A little longer that I would like but that’s all car dealerships. For sure finance team tried to over sale but again, that’s every car dealership
Business response:
Thank you for your positive review! We appreciate your patience with the process time and value your feedback about our finance team. We're grateful you chose Crest Volvo Cars and will use your input to continue improving our services.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,606 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.