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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,612 reviews
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BNSHEELY's profile image
BNSHEELY 
3 months ago

Jordan always has excellent communication and takes care of everything that I need in a timely manner. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Jordan provided excellent communication and timely service. Your experience means a lot to us, and we look forward to continuing to serve you at Crest Volvo Cars. 

STACIRPH's profile image
STACIRPH 
3 months ago

Jordan is always quick to respond. He is so kind and Knowledgeable. Always greets me with a smile and helpful with any issue that I might have! 

Business response:

Thank you for the wonderful feedback about Jordan! We're thrilled to hear about his kindness and quick, helpful service. Your positive experience truly motivates our entire team at Crest Volvo Cars. 

STACIRPH's profile image
STACIRPH 
3 months ago

Jordan is always kind, helpful and quick to help with any issue that may arise. 

Business response:

Thank you for the wonderful feedback about Jordan! We're thrilled to hear about his kindness and quick, helpful service. Your positive experience truly motivates our entire team at Crest Volvo Cars. 

KrisW's profile image
KrisW 
3 months ago

Very thorough. Always checks to make sure that everything is running the way it should and alerts me to any potential issues. 

Business response:

Thank you for the positive feedback! We're delighted that you appreciate our thorough approach and proactive service in identifying potential issues. Your experience means a great deal to us at Crest Volvo Cars. 

DarielVH's profile image
DarielVH 
3 months ago

Everything went nice and smooth. Hassle free. Exceptional service. Everyone was so attentive and professional. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear your experience was seamless and hassle-free. Our team takes great pride in providing exceptional, professional service. We appreciate you choosing Crest Volvo Cars and sharing your positive experience! 

LARRY.MEEKS32's profile image
LARRY.MEEKS32 
3 months ago

My 2005 XC90 is starting to need "replacement parts". This vehicle has had no accidents and the drive train has never needed any major repairs. But things like the plastic on the gear shift finally broke off. Crest Volvo found a replacement part and although "parts" are expensive, it is less than a $500 p/month car payment. 

Business response:

We are honored to hear about your positive experience with your 2005 XC90 and how well the drivetrain has performed over the years. It's wonderful that your vehicle has served you so reliably without any major mechanical issues or accident damage. We understand that as vehicles age, certain components like interior trim pieces may need attention, and we're glad our team was able to locate the replacement gear shift part you needed. Your point about parts costs versus monthly payments on a new vehicle shows practical thinking... read more

Jessicamoss's profile image
Jessicamoss 
3 months ago

I had a wonderful experience with excellent communication from Mark. The whole process was quick and easy from dropping my car off to picking it up. Ten out of ten. 

Business response:

We genuinely appreciate your feedback about your experience with us. It's wonderful to hear that the communication throughout your visit exceeded expectations and that the entire process from drop-off to pickup was seamless for you. Your ten out of ten rating truly means the world to our team. We're thrilled that we could provide such efficient and hassle-free service during your visit. 

CHRISTYGREENE1's profile image
CHRISTYGREENE1 
3 months ago

We have been working with Jordan for several years now. When we need service, we reach out to him and he promptly gets back to us and takes care of everything we need. He is exceptional. It is almost time to get a new car and we can’t imagine leaving Volvo because of the service Jordan provides. It is always a 10/10 experience. 

Business response:

We are grateful for your wonderful feedback about your ongoing relationship with our team. Your trust in our service over several years means everything to us. It's heartwarming to hear that when you need assistance, you receive prompt communication and comprehensive care that meets all your expectations. Knowing that the exceptional service you receive has earned a perfect rating from you and influences your decision to stay with our brand speaks volumes about the quality experience we strive to provide. Your loyalty and co... read more

VANDIVIER's profile image
VANDIVIER 
3 months ago

Very smooth service, great communication, no issues whatsoever. went in for my 10,000 mile service and everything went according to plan. The staff was friendly and helpful as usual.Thank you, Crest. 

Business response:

We are ecstatic to hear about your excellent experience with your 10,000 mile service! Your feedback about our seamless service process and clear communication throughout your visit means so much to our team. We're thrilled that everything proceeded exactly as planned and that our staff provided the friendly, helpful assistance you've come to expect from us. Thank you for taking the time to share your positive experience - it truly motivates us to continue delivering the quality care you deserve. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,612 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 6:00 p.m.