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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Billy was truly an exceptional salesperson. He listened to what I wanted and helped me narrow down and make the best decision. He has an easy, approachable demeanor and excellent knowledge not only of Volvo cars but other makes/models as well.
Business response:
We are delighted to hear about your wonderful experience with our team. It sounds like you received exactly the kind of attentive service we strive to provide - someone who truly listened to your needs and guided you toward the right choice. Having a knowledgeable team member who can discuss various vehicle options while maintaining that welcoming, easy-going approach makes all the difference in finding the perfect car. Your feedback about the expertise and approachable style really means a lot to us at Crest Volvo Cars. We'... read more
Ally was helpful in working through the issues with the 2 cracked rims that were on the used car we bought.
Business response:
Thank you for the positive feedback! We're glad Ally could help resolve the cracked rim issues on your used car purchase. We appreciate you taking the time to share your experience.
Glenn does a great job. I always book with him. He’s taken care of our car since we bought it from another dealer. Crest is closest to our home. Excellent service!
Business response:
We are thrilled to hear about your wonderful experience with our service team. It's fantastic that you've found someone you trust to consistently care for your vehicle, and we're honored that you continue to choose us despite purchasing elsewhere. Your loyalty and the confidence you place in our team means everything to us. We're delighted that our convenient location and quality service have made such a positive impact on your automotive care experience.
The staff made the experience smooth and effective. They also informed me in a timely manner.
Business response:
Thank you for the positive feedback! We're glad our team provided smooth, effective service and kept you well-informed. We appreciate your business and look forward to serving you again.
I purchased my car new in 2020; consistently had my car serviced by Crest Volvo and I have not had any problems or complaints with my car or the service provided. Great car and wonderful customer service.
Business response:
Thank you for your review and for being such a loyal customer since 2020. We truly value customers who trust us with their vehicle's ongoing care and maintenance. Your satisfaction with both your car and our service team means everything to us. It's wonderful to hear that your ownership experience has been consistently positive throughout the years. We appreciate your confidence and look forward to continuing to provide you with the excellent service you deserve.
I am always happy with the service I receive from Crest Volvo. Jasmin Umanzor "communicated" very well with me which is so very important.
Business response:
We are pleased to hear about your consistently positive experiences with our service team. Your satisfaction means everything to us, and we truly value your loyalty. It's wonderful to know that our team member provided excellent communication throughout your visit, as we understand how important clear and helpful interaction is to our customers. We appreciate you taking the time to share your feedback and look forward to continuing to serve you with the same level of care and attention you've come to expect.
Daniel was awesome he made everything smooth and easy. Went over the car and all the technology and explained it very good
Business response:
Thank you for the wonderful feedback! We're thrilled that Daniel made your experience smooth and easy, and that he took the time to thoroughly explain your vehicle and its technology features. Your positive review means so much to us at Crest Volvo Cars!
On first call I got timely the correct information to get my vehicle towed. CREST was able to assign a loaner and vehicle got repaired within reasonable time in reference to holidays.
Business response:
Thanks for taking the time to share your positive experience. We're also pleased that we could arrange a loaner vehicle for you and that the repair was completed within a reasonable timeframe, especially considering the holidays. Your feedback means a lot to us and helps us understand that we're meeting our customers' needs effectively.
Lyn is a great service manager and was very helpful solving my issues. Bryan was also helpful when Lyn was not available. Thank you!
Business response:
Thank you for the wonderful feedback! We're thrilled that Lyn and Bryan provided such helpful service in resolving your concerns. Your kind words mean a lot to us, and we look forward to continuing to serve you at Crest Volvo Cars.
Crest Volvo Cars has a 4.7 star rating with 9,738 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.