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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am so impressed with Crest Volvo and how they handled a somewhat unusual situation. And during the entire process their customers are treated like first class including loaners with drop off/pickup. I’m new to Volvo but am loving the car as well as the Sales and Service departments at Crest.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we were able to handle your unique situation with care and that you felt treated with the first-class service you deserve. We're delighted that our loaner vehicle program with convenient drop-off and pickup service made the process smooth for you. As someone new to the Volvo family, your positive feedback about both our sales and service teams truly brightens our day. Thank you for taking the time to share your tho... read more
The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else.
Business response:
We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.
The staff were very professional, attentive and courteous. Big thanks to Daniel Carlos and Mark Morgello for taking care of us!
Business response:
We are happy to hear about your positive experience with our team. Your kind words about our staff being professional, attentive and courteous truly mean a lot to us. It's wonderful to know that Daniel Carlos and Mark Morgello provided you with exceptional care during your visit. We take pride in having team members who go above and beyond to ensure our customers feel valued and well taken care of. Thank you for taking the time to share your experience.
From the time I dropped my car until I picked it up great customer service.
Business response:
We greatly appreciate your positive feedback about the excellent customer service you experienced throughout your entire visit. It means so much to us at Crest Volvo Cars to know that our team provided outstanding care from the moment you arrived until you left with your vehicle. Your recognition of our commitment to quality service motivates us to continue delivering the exceptional experience every customer deserves. Thank you for choosing us and for taking the time to share your wonderful experience.
I like taking my car to Crest. Everyone is so nice and friendly. I appreciate the attention I get from them about my car. They keep you informed. Great customer service
Business response:
Thank you for your wonderful feedback about your experience. We are delighted to hear that you enjoy bringing your vehicle to us and that our team consistently provides you with the warm and welcoming service you deserve. It means so much to know that you feel well-informed throughout your service experience and that our commitment to keeping you updated about your car's needs makes a difference. Your kind words about our customer service truly brighten our day and motivate us to continue delivering the exceptional care that... read more
We have had our Volvo serviced at Crest Volvo for several years, since moving to the area. Their service department is excellent! We recently purchased a new Volvo from Crest. Greg Bryan was highly recommended to us. He helped us with the purchase of our new car. He was wonderful every step of the way. He quickly responded to our phone calls and emails, even after hours, answering all of our questions. (We do not live in the Dallas area.) Greg was very patient and understanding as we went through the process, long distance, ... read more
Business response:
We are thrilled to hear about your wonderful experience with both our service department and sales team. It means so much to know that you continue to trust us with your Volvo care after several years, especially when you travel two hours each way to visit us. Your loyalty to our dealership and the Volvo brand for over 40 years is truly remarkable. We are delighted that Greg provided such exceptional support throughout your vehicle purchase process, responding quickly to your calls and emails even after hours and patiently g... read more
Lyn Ford has been my service advisor for close to 20 years now. He has never steered me wrong. I can always count of all repairs and services being completed on time with the highest quality parts and workmanship.
Business response:
Thank you for sharing your wonderful experience with us. It's truly heartwarming to hear about your nearly two decades of trust in our service team. Your confidence in receiving reliable guidance, timely completion of work, and quality parts with excellent craftsmanship reflects exactly what we strive to deliver every day. Long-term relationships like yours are what make our work so meaningful, and we're honored to have earned your continued loyalty over all these years. We look forward to many more years of providing you wi... read more
Lyn Ford, our advisor was extremely professional and outstanding. He kept us informed at all times on what was going on with our car. He made our experience with Volvo a phenomenal one. We took our daughter’s car for repairs. As a parent we want to ensure our daughter is behind the wheel of a good, reliable and all around safe car to drive. I felt very confident Lyn just did that for us! He took care of it as if it was one of his own children’s cars. This is the second time I visited this Volvo dealership and I'm very please... read more
Business response:
We are ecstatic to hear about your wonderful experience with our service team. It sounds like Lyn provided the exceptional care and professionalism that every customer deserves, especially when ensuring your daughter has a safe and reliable vehicle. We understand how important it is for parents to feel confident about their child's safety on the road, and we're proud that our team could give you that peace of mind. Your kind words about Lyn treating your daughter's car with the same care he would show his own family's vehicl... read more
This was an exceptional experience. Louis Nelson and his colleagues were professional, patient, and worked well with us in meeting my goals for a new car. I would certainly return to Crest Volvo in the future and will recommend this dealership to friends, family, and colleagues. And...I love my new Volvo. It is responsive, safe, and comfortable--a great car! Thanks to these great people at Crest Volvo--they are terrific!
Business response:
We are thrilled to hear about your outstanding experience with our team. It brings us great joy to know that our staff provided you with professional and patient service while helping you find the perfect vehicle to meet your needs. Your kind words about the level of care you received truly mean the world to us. We are delighted that you are enjoying your new Volvo and that it is meeting your expectations for responsiveness, safety, and comfort. Thank you for choosing Crest Volvo Cars and for your willingness to recommend us... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,076 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.