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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
My 2005 XC90 is starting to need "replacement parts". This vehicle has had no accidents and the drive train has never needed any major repairs. But things like the plastic on the gear shift finally broke off. Crest Volvo found a replacement part and although "parts" are expensive, it is less than a $500 p/month car payment.
Business response:
We are honored to hear about your positive experience with your 2005 XC90 and how well the drivetrain has performed over the years. It's wonderful that your vehicle has served you so reliably without any major mechanical issues or accident damage. We understand that as vehicles age, certain components like interior trim pieces may need attention, and we're glad our team was able to locate the replacement gear shift part you needed. Your point about parts costs versus monthly payments on a new vehicle shows practical thinking... read more
I had a wonderful experience with excellent communication from Mark. The whole process was quick and easy from dropping my car off to picking it up. Ten out of ten.
Business response:
We genuinely appreciate your feedback about your experience with us. It's wonderful to hear that the communication throughout your visit exceeded expectations and that the entire process from drop-off to pickup was seamless for you. Your ten out of ten rating truly means the world to our team. We're thrilled that we could provide such efficient and hassle-free service during your visit.
We have been working with Jordan for several years now. When we need service, we reach out to him and he promptly gets back to us and takes care of everything we need. He is exceptional. It is almost time to get a new car and we can’t imagine leaving Volvo because of the service Jordan provides. It is always a 10/10 experience.
Business response:
We are grateful for your wonderful feedback about your ongoing relationship with our team. Your trust in our service over several years means everything to us. It's heartwarming to hear that when you need assistance, you receive prompt communication and comprehensive care that meets all your expectations. Knowing that the exceptional service you receive has earned a perfect rating from you and influences your decision to stay with our brand speaks volumes about the quality experience we strive to provide. Your loyalty and co... read more
Very smooth service, great communication, no issues whatsoever. went in for my 10,000 mile service and everything went according to plan. The staff was friendly and helpful as usual.Thank you, Crest.
Business response:
We are ecstatic to hear about your excellent experience with your 10,000 mile service! Your feedback about our seamless service process and clear communication throughout your visit means so much to our team. We're thrilled that everything proceeded exactly as planned and that our staff provided the friendly, helpful assistance you've come to expect from us. Thank you for taking the time to share your positive experience - it truly motivates us to continue delivering the quality care you deserve.
Service and pricing is what matters and Brandon and Locke went above and beyond. I will be back for my next car.
Business response:
Thank you for the great feedback! We're thrilled that Brandon and Locke provided exceptional service and pricing. We appreciate your trust and look forward to helping you with your next vehicle.
Changed v belt tensioner under warranty (very good) but not satisfied from the regular service
Business response:
Thank you immensely for sharing your experience with us. We're pleased to hear that the warranty work for your belt tensioner met your expectations and that process went smoothly for you. Your feedback about our regular service is valuable to us, and we understand that this part of your experience didn't fully meet your standards. At Crest Volvo Cars, we strive to deliver excellence in all aspects of our service, and we appreciate you taking the time to let us know about both the positive and areas where we can improve. Your... read more
Prompt service and responsive. Mark has awesome been awesome in his dealing and being transparent.
Business response:
Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our service to be timely and that we were able to respond to your needs effectively. It's wonderful to know that Mark provided you with exceptional service and maintained clear communication throughout your experience. Your feedback about the transparency in our dealings means a great deal to us, as we strive to build trust with every customer interaction. We truly appreciate you taking the time to share your thoughts... read more
Our service advisor, Jordon, was great. The service work was done quickly - same day service is appreciated.
Business response:
Your positive experience means so much to us. We're delighted that Jordan provided excellent service and made your visit great. Getting your vehicle serviced the same day shows our commitment to efficiency and respecting your time. Thank you for choosing Crest Volvo Cars and for sharing your wonderful feedback about your service experience.
Working with Allison was such a great, easy experience! From the very moment I reached out to walking out of the dealership with my car, it was the best car buying experience I've ever had. Allison was so friendly, helpful, and thorough. She made everything feel really straightforward with no pressure. Every other member of the Crest Volvo team was also so friendly and helpful throughout the experience as well. Highly recommend working with Allison and the Crest Volvo team!
Business response:
We are overjoyed to hear about your wonderful car buying experience with us! It's fantastic that working with Allison made the process feel straightforward and pressure-free from your initial contact through driving away with your new vehicle. We're thrilled that her friendly and thorough approach, along with the helpfulness of our entire team, created such a positive experience for you. Your recommendation means the world to us, and we're so glad we could provide you with the best car buying experience you've ever had!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,507 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.