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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,643 reviews
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goodalepools's profile image
goodalepools 
3 weeks ago

One day service was excellent and Allie ws very professional. Thank you for taking care of our XC 60. 

Business response:

We greatly appreciate your wonderful feedback about the same-day service you received for your XC60. It's fantastic to hear that our team member provided such professional care during your visit. Your kind words about the excellent service mean so much to us at Crest Volvo Cars. We're delighted that we could take great care of your vehicle and make your experience a positive one. 

Merlion K's profile image
Merlion K 
3 weeks ago

Absolutely no issue with car drop off. .. appointment scheduling, and pickup.. Even what is required is available on a message from the diagnosis. Lynn Ford is an excellent person, who would go an extra mile to address the problem. I being out if state he made sure I had the car on time. 

Business response:

Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that your car drop-off, appointment scheduling, and pickup process went smoothly without any complications. It's wonderful to know that having the diagnostic information readily available through messaging was helpful for you. We truly appreciate your recognition of our team member who went above and beyond to ensure you received your vehicle on time, especially given the challenges of being out of state. Your... read more

vquinby57's profile image
vquinby57 
3 weeks ago

Great Customer Service from Mark Morgello. Thank you for taking care of of my car and me. I appreciate it. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you received excellent customer service and felt well taken care of during your visit. Your appreciation means the world to us, and we're grateful for customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you and your vehicle needs in the future. 

Hodges.Emily.C's profile image
Hodges.Emily.C 
3 weeks ago

Crest has been my go to dealership for many years now. Jordan takes great care of me every time I take my car in for service! 

Business response:

We are delighted to hear that you have chosen us as your trusted dealership for many years. Your loyalty means everything to us, and we truly value the relationship we have built with you over time. It's wonderful to know that Jordan consistently provides you with exceptional service during your visits. We take great pride in having team members who genuinely care about ensuring every customer receives outstanding attention and support. Thank you for taking the time to share your positive experience - it helps us continue to... read more

michelle_glass's profile image
michelle_glass 
3 weeks ago

We had an exceptional experience at Crest Volvo, making our car-buying process incredibly smooth. Our sales representative, Jaime, was exceptionally friendly and knowledgeable, ensuring that we felt comfortable and well-informed throughout the entire process. 

Business response:

We are overjoyed to hear about your wonderful car-buying experience with us. It's fantastic to know that the process was smooth and seamless for you. Jaime's friendly approach and extensive knowledge clearly made a meaningful difference in helping you feel confident and well-informed during your visit. Your positive feedback about feeling comfortable throughout the entire experience means so much to our team. We're thrilled that we could provide you with such outstanding service during this important purchase. 

BNIESMAN11's profile image
BNIESMAN11 
3 weeks ago

Lyn and Crest Volvo are always very attentive and responsive. They are easy to work with and take good care of me and my car. 

Business response:

We are delighted to hear about your wonderful experience with our team. Your kind words about the attentive and responsive service you received truly mean a lot to us. It's heartwarming to know that working with our team has been smooth and that you feel well cared for along with your vehicle. We appreciate your trust in Crest Volvo Cars and look forward to continuing to provide you with the exceptional service you deserve. 

Ang's profile image
Ang 
3 weeks ago

Ally was very helpful and answered all my concerns, will definitely come back for my next service. 

Business response:

We are overjoyed to hear about your positive experience with our team. It sounds like you received excellent assistance and had all your questions thoroughly addressed during your visit. Your confidence in returning for future service needs means a great deal to us at Crest Volvo Cars. We look forward to continuing to provide you with the same level of helpful and attentive service. 

MJMULLIGAN210's profile image
MJMULLIGAN210 
3 weeks ago

Jordan is thorough and clear with his explanation of services being completed. He kept me informed of timelines for completion. 10/10 in customer service! Tina was helpful when I needed to move into a different loaner car. Crest Volvo is 10/10! 

Business response:

Thanks for your great review! We are glad Jordan was able to provide you with clear information and that Tina could help you find a loaner car. 

MATHEWSIDNEY's profile image
MATHEWSIDNEY 
3 weeks ago

Always great service and customer service every time I go to drop of my vehicle. 

Business response:

We are absolutely thrilled to hear about your consistently positive experiences with our service team. Your recognition of the excellent customer service you receive during each vehicle drop-off truly means the world to us. It's wonderful to know that our team continues to meet your expectations and provide the reliable, quality service you deserve. We appreciate your trust in us and look forward to continuing to serve you with the same level of care and professionalism. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,643 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.