This profile has been claimed by the business owner or representative.
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best.
Business response:
Thank you for sharing your wonderful experience with us at Crest Volvo Cars. We're thrilled that Brandon and Duncan delivered exceptional service and made the process seamless for you. It's great to hear your wife is loving her new 2026 XC90! We appreciate your kind words and trust.
Excellent service. My car was fixed and detailed really nicely. Would definitely come back and recommend to others
Business response:
Thank you for the wonderful feedback! We're thrilled that you were pleased with both the repair and detailing service. Your satisfaction means everything to us, and we appreciate your recommendation. We look forward to serving you again!
Fabian was very friendly and helpful. He got me set up with a loaner car and was ready as soon as I arrived. He kept me up to date on progress with my vehicle and got it serviced as quickly as possible. Everyone at the dealership was so helpful!
Business response:
Thank you for the wonderful feedback! We're thrilled that Fabian provided such friendly and helpful service, and that having your loaner car ready made the process smooth. We're pleased we could keep you informed and complete your service efficiently. Your recognition of our team's helpfulness truly means a lot to us!
My overall experience was fantastic… Fabian was very efficient, friendly and extremely professional. This is my first experience with Crest and I must say, I am quite impressed. Every interaction with the staff at Creat was remarkable. Everyone was friendly, courteous, and offered to help in anyway they could. The company has done a wonderful job with its team, both in service and in Sales. Thank you for the wonderful experience!
Business response:
Thank you for sharing your wonderful experience with us. We are truly delighted to hear that your first visit left such a positive impression. Your kind words about Fabian's efficiency and professionalism mean so much to our team. It sounds like our entire staff made you feel welcome and supported throughout your visit, which is exactly what we strive for every day. We take great pride in building a team that combines exceptional service with genuine care for each customer. Your feedback reinforces that we are on the right p... read more
Great service experience. Mark was very helpful and arrange for a loaner car. They wash my car. Looked great!
Business response:
Thank you for your review and for sharing your positive experience with our service team. We're delighted to hear that you received excellent assistance and that having a loaner vehicle arranged for you made the process convenient. It's wonderful to know that the car wash service left your vehicle looking fantastic. Your feedback about the helpful service you received means a great deal to us at Crest Volvo Cars. We truly appreciate customers like you who take the time to recognize quality service.
This was my first visit to Crest, but it won't be my last. Lyn was great and I was very pleased with the service.
Business response:
We are elated to hear about your wonderful first experience with us! Your satisfaction with the service you received means everything to our team. We understand how important it is to feel welcomed and well-cared for during your visit, and we're thrilled that we were able to exceed your expectations. Knowing that you're planning to return is the highest compliment we could receive. We look forward to continuing to serve you with the same level of excellence in the future.
All staff are great . I had a great experience with the team at this dealership. From the moment I arrived, the staff was welcoming, attentive, and genuinely interested in helping me to fix my vehicle. Every team member I interacted with was knowledgeable, patient, and transparent .
Business response:
Thank you for sharing your wonderful feedback about your experience with our team. We truly appreciate you taking the time to highlight how our staff made your visit welcoming and helpful from the moment you arrived. It means so much to hear that each team member you worked with demonstrated the knowledge, patience, and transparency that we strive to provide every day. Your recognition of our commitment to genuinely helping you with your vehicle repair needs reinforces what we value most about serving our customers. We are d... read more
Had another issue with my CPO 2024 XC90 I purchased from Crest in December. They were quick to provide a loaner, get it fixed, cleaned and back to me straight away. No questions asked !!
Business response:
We are ecstatic to hear about your positive experience with your service visit. Your satisfaction means everything to us, and we understand how important it is to have vehicle concerns addressed efficiently. We're pleased that our team could quickly arrange a loaner vehicle for you and return your XC90 in excellent condition without any complications. Your trust in us for both your vehicle purchase and ongoing service needs is truly appreciated. We look forward to continuing to provide you with the reliable, hassle-free serv... read more
Very accommodating and straight-forward. I had some financial restraints in affording a new vehicle, and they were willing to be flexible in pricing my lease. No high-pressure sales tactics at all.
Business response:
We sincerely value your feedback about your experience with our team. It's wonderful to hear that we were able to work with your financial situation and provide flexible pricing options for your lease. We believe in making vehicle ownership accessible and appreciate you recognizing our straightforward approach without any pressure. Your satisfaction with our accommodating service means everything to us at Crest Volvo Cars.
Crest Volvo Cars has a 4.7 star rating with 10,443 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.