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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership staff was kind, professional, and attentive to my needs and concerns at the time of purchase.
Business response:
Thank you for your review! We are delighted to hear that our team provided you with the kindness and professionalism you deserved during your vehicle purchase. It means everything to us when customers feel that their needs and concerns are genuinely heard and addressed. Your experience reflects exactly what we strive for at Crest Volvo Cars - creating a supportive environment where every customer feels valued and well cared for. We truly appreciate you taking the time to share your positive experience with us.
They stand behind their product and do a very professional job every time you go there for service.
Business response:
Your positive feedback about our commitment to standing behind our vehicles and maintaining professional service standards means a great deal to us at Crest Volvo Cars. We understand how important it is to have confidence in both your vehicle and the service experience, and we're honored that you consistently feel well taken care of during your visits. Your trust in our team's dedication to quality service motivates us to continue delivering the reliable, professional experience you've come to expect.
Ally, my advisor is the best;knowledgeable, friendly and represents the dealership well. I always feel confident whatever my needs are for my car will be met. Also appreciate it is washed and vacuumed when returned. Crest Volvo is excellent.
Business response:
We are privileged to hear about your wonderful experience with your advisor. It's fantastic that you feel so confident knowing your automotive needs are always handled with such care and expertise. Your recognition of the knowledgeable and friendly service really means the world to us. We're delighted that the extra touches like having your vehicle washed and detailed add value to your visits. Thank you for taking the time to share your positive feedback about Crest Volvo Cars - it truly makes our day!
I recently had my car serviced at a Volvo service center, and the experience was truly outstanding. From the moment I arrived, the staff were professional, welcoming, and highly knowledgeable. They took the time to explain everything clearly, ensuring I understood what needed to be done and why. Mark Thank you again for your help you are the best!
Business response:
We are thrilled to hear about your outstanding experience at our service center! Your feedback about our professional and welcoming team means so much to us. We're delighted that our staff took the time to clearly explain the service process and help you understand what was needed for your vehicle. It's wonderful to know that you felt well-informed and supported throughout your visit. Thank you for taking the time to share your positive experience - it truly makes our day!
Lyn Ford is awesome! !! took time to listen to concerns and seemed genuinely interested In helping me
Business response:
We are overjoyed to hear about your positive experience with our team member. It's wonderful that you felt heard and supported during your visit. We take pride in having team members who genuinely care about addressing customer needs and taking the time to understand what matters most to you. Your feedback about receiving attentive and interested service reflects the level of care we strive to provide every customer. We appreciate you taking the time to share your experience with us.
Everyone was very friendly and helpful. Automation was awesome with the plate reader so everyone knew my car as I drove in
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about our friendly and helpful staff truly mean a lot to us. We're especially pleased that you appreciated our plate reader technology - it's great to know that this system made your visit smoother by allowing our team to recognize your vehicle right away. Thank you for taking the time to share your positive feedback.
What can I say, they are the best and we have used them for over 30 years and three vehicles. Service and great and we are extremely happy with them. Lyn and the service department have always been helpful and professional with regards to our service of each of our 2 SUV's. Yes, one is over 15 years old and still runs like it is a new vehicle. Now they take care of my daughters XC60. Many thanks Crest.
Business response:
We are elated to hear about your incredible loyalty and satisfaction with our team over the past three decades. Your trust in us for the care of three different vehicles truly means the world to us. It brings us tremendous joy to know that our service department continues to exceed your expectations and that your older SUV still performs like new after 15 years. We understand how important reliable vehicle care is for your family, and we are honored to now be taking care of your daughter's XC60 as well. Your long-standing re... read more
Dealership service costs are reasonable. The reason we do business with Crest Volvo is because of Lyn Ford and his attention to detail, service as described and cimpletion as scheduled. He is a real asset to your dealership.
Business response:
We deeply cherish your feedback about our service pricing and overall experience. It means so much to hear that you find our dealership costs fair and reasonable. Your recognition of our team member's dedication to thorough work, clear communication, and timely completion truly highlights what we strive for every day. Having customers who appreciate the careful attention given to their vehicle service and the reliable scheduling is incredibly rewarding for our entire team. Thank you for choosing Crest Volvo Cars and for bein... read more
Best dealership I have ever had. Lynn Ford is so efficient, friendly, knowledgeable and competent. I have been a repeat customer for 12 years and have always been treated with respect.
Business response:
Thank you for your wonderful feedback about your experience with us over the past 12 years. It means so much to hear that we've consistently provided the level of service you deserve. Lynn's efficiency and knowledge, combined with her friendly approach, truly reflects what we strive for in every customer interaction. Your loyalty as a repeat customer is deeply valued, and we're honored to have earned your trust as the best dealership experience you've had. We look forward to continuing to serve you with the same respect and ... read more
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
Crest Volvo Cars is open now. It will close at 6:00 p.m.