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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The Service was excellent, Mark answerd all my questions and I have few things to provide feedback on the vehicle. First - Post software upgrade the look and feel of the display is good, but the Automatic cameras are not working as expected when i drive into parking lot its not defecting and showing the camera most of the time. i have to do it manually every time when i park the vehicle. Second- I came to know that Volvo cars do not give a sound during the blind spot detection when we keep left or right signal.. this is a se... read more
Business response:
We are utterly delighted to hear about your excellent service experience with Mark and appreciate you taking the time to share your detailed feedback. It's wonderful that all your questions were thoroughly answered during your visit. Your observations about the camera functionality after the software upgrade are valuable insights. We understand how important it is to have the parking assistance features work seamlessly, and we recognize that having to manually activate the cameras each time can be inconvenient. Regarding the... read more
Very easy to schedule, quick drop off and prompt timing and communication! Will be back!
Business response:
We are thrilled to hear about your positive experience with our scheduling and service process. Your feedback about the straightforward appointment booking, efficient drop-off process, and our team's timely updates means a great deal to us. We understand how valuable clear communication and reliable timing are when it comes to vehicle service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.
Hi-Ally's attention and service to detail was great while my vehicle was being repaired! And further, when I arrived to pick up my vehicle on a Saturday, after the service area had closed, the staff was so kind to bring my car around regardless. They went out of their way to help and I am grateful for their generosity. I am not sure of the names of who brought my car up but they were fantastic and super friendly considering they had to step out of their lane to help.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about the exceptional attention and service you received during your vehicle repair truly mean so much to our team. We're especially pleased that our staff went above and beyond to help you when you arrived on Saturday after service hours had ended. It's heartwarming to know that their willingness to step outside their usual responsibilities to bring your car around made such a positive impression. Your recognition of their friendly a... read more
Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. A reliable car brand is made only more reliable by the people behind it. Crest Volvo Cars is writing the book on this as we speak.
Business response:
Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.
Always perfect service and customer appreciation. We purchase a new car every 2 years and the quality of this dealership never disappoints. 10 years with no complaints!!
Business response:
Thank you for your wonderful feedback! Your loyalty and trust over the past decade means everything to us. We're honored that you continue to choose us for your automotive needs and truly value customers like you who recognize our dedication to service excellence.
Really nice and clean place to purchase a vehicle. Gage is a great salesman to work with makes the purchase really enjoyable.
Business response:
Your positive experience means everything to us. We take great pride in maintaining a welcoming and pristine environment for all our customers. It sounds like you found the atmosphere comfortable and professional during your vehicle purchase journey. Your comments about working with our sales team reflect the dedication we have to making every customer interaction truly pleasant and memorable. We appreciate you taking time to share your thoughts about the quality service you received.
Brandon Bowen was extremely professional and knowledgeable. We will be recommending him to others that we know..
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that you found the service both professional and helpful. Having knowledgeable staff who can guide you through your automotive needs is something we take great pride in at Crest Volvo Cars. Your willingness to share recommendations with others speaks volumes about the positive impact of your visit. Thank you for taking the time to share your experience with us.
As always, excellence service. Jordan is very detailed and answers any and all questions asked.
Business response:
Thank you for taking the time to share your wonderful experience. We truly value hearing about the exceptional service you consistently receive from our team. It means so much to know that Jordan provides thorough attention to detail and takes the time to address every question you have. Your recognition of this dedication reflects exactly what we strive to deliver to each of our valued customers. We appreciate your continued trust in our team and look forward to maintaining this high standard of service for you.
From the beginning of my first phone call with Ricardo at Volvo to speaking with the finance manager Max my experience has been nothing but great. I’m thrilled that I decided to go with Volvo.
Business response:
We are privileged to hear about your wonderful experience from start to finish. It's fantastic that both Ricardo and Max in our finance department provided you with exceptional service throughout your journey. Your enthusiasm about choosing Volvo truly makes our day, and we're delighted that every interaction exceeded your expectations. Thank you for taking the time to share your positive experience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.