This profile has been claimed by the business owner or representative.
Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
We received excellent customer service from Fabrian at Crest Volvo. He kept us informed about the progress of of our car repair. He was professional,courteous and friendly.
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your feedback about receiving excellent customer service and being kept informed throughout your car repair process means so much to us. We take great pride in maintaining professional, courteous, and friendly service for all our customers. Thank you for recognizing our commitment to keeping you updated and providing quality care for your vehicle.
Great experience with my service…Lyn does a great job, Crest has been an excellent dealer.
Business response:
Thank you for the wonderful feedback! We're thrilled that Lyn and our team provided excellent service. Your positive review means so much to us at Crest, and we look forward to serving you again!
best in the business for sure; been trading there long time and will continue for a long time.
Business response:
We greatly appreciate your long-standing loyalty and trust in our services. It means the world to us that you consider us the best in the business and have chosen to work with us for such an extended period. Your continued partnership over the years demonstrates the strong relationship we've built together. We look forward to serving you for many more years to come and maintaining the high standards that have earned your confidence. Thank you for being such a valued part of the Crest Volvo Cars family.
Mark did a great job, kept me informed of the repairs progress at all times.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are pleased to hear that our team member provided excellent service and maintained clear communication throughout your repair process. Keeping customers well-informed about their vehicle's progress is something we prioritize, and it's wonderful to know that this made a positive difference in your experience. Your feedback helps us recognize when our team delivers the quality service that we strive for every day.
Ally is wonderful to work with in the service department. She is trustworthy and very communicative! I will continue to use her every time my car needs to go in the shop!
Business response:
We are delighted to hear about your positive experience with our service team. Having a team member who demonstrates reliability and maintains clear communication throughout the service process makes all the difference for our customers. Your confidence in returning for future service needs speaks volumes about the quality of care you received. We truly value your trust and appreciate you taking the time to share your experience with others.
Customer service rep. was courteous, knowledgeable, and thorough. We've used Crest for 15 years or more, and have been very pleased.
Business response:
Thank you immensely for sharing your wonderful experience with our team. We truly appreciate hearing that our customer service representative provided you with courteous, knowledgeable, and thorough assistance. Your loyalty over the past decade and a half means everything to us at Crest Volvo Cars, and we are delighted that you continue to be very pleased with our service. It's customers like you who inspire us to maintain our commitment to excellence every day.
Absolutely enjoyed working with Billy! He was incredibly kind and professional throughout the purchase experience. This is my first Volvo, and the level of luxury that Volvo Crest is unmatched. After purchase, Billy introduced me to the service team, helped to show where everything was located that I would need for car washes etc. I would highly recommend working with Billy for your Volvo purchase at Crest!
Business response:
Thank you for sharing your wonderful experience with us, Vanessa! We are thrilled to hear that you enjoyed working with Billy and found him to be both kind and professional during your purchase. It means so much to know that your first experience with Volvo exceeded your expectations. We are delighted that Billy took the time to introduce you to our service team and show you all the important locations you would need. Your recommendation truly warms our hearts. We look forward to continuing to provide you with exceptional se... read more
Fast and excellent work. There was a bit it a slowdown waiting for the car cleaning, But Fabian warned me about that before I chose to have my car washed (it was worth the wait, by the way). Fabian was fantastic - helpful through every step of the process. Best service advisor I’ve had yet.
Business response:
We greatly appreciate your feedback about the quality of service you received. It's wonderful to hear that you found the work to be fast and excellent, and that you felt the car wash was worth the wait. We understand that transparency about potential delays is important, and we're pleased that you were informed ahead of time so you could make the best decision for your needs. Your recognition of the helpful guidance you received throughout the entire process means a great deal to our team. Thank you for taking the time to sh... read more
Lyn has always done a great job of keeping me informed of service that is needed to keep my vehicle in the very best condition.
Business response:
Thank you for your review. We are delighted to hear about your positive experience with our service team. It's wonderful to know that you've consistently received excellent communication about the maintenance needed to keep your vehicle running at its best. Your trust in our team means everything to us, and we appreciate you taking the time to share your feedback. We look forward to continuing to provide you with the quality service you deserve.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,650 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.