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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The manager was able to listen to my concern regarding SRS which was keep coming after service also and was able to waive the fees for same service which was done a week before.
Business response:
We are ecstatic to hear about your positive experience with our management team. It's wonderful that our manager took the time to understand your SRS concerns and found a fair solution by waiving the fees for the recent service work. We truly value customers like you who communicate their needs clearly, and we're pleased we could resolve this matter to your satisfaction. Your feedback helps us continue providing the attentive service our customers deserve.
Ricardo Riojas and Jorge Ramírez were very easy to work with. They are very knowledgeable of the Volvo Product and helped me understand all the components I had questions about. I would definitely recommend them.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Ricardo and Jorge made your visit so positive by providing excellent support and sharing their expertise about our vehicles. It means a great deal to know that they took the time to thoroughly answer all your questions and help you understand every detail you were curious about. Your recommendation truly reflects the dedication our team has to ensuring every customer feels confident and well-informed. We appreciate your tru... read more
Facility clean atmosphere great. Mark my advisor professional, polite and efficient. I highly recommend Mark and Crest Volvo.
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our facility clean and welcoming. Your kind words about your advisor being professional, courteous, and working efficiently mean so much to our team. We truly appreciate you taking the time to recommend both your advisor and Crest Volvo Cars. Your positive experience reflects our commitment to providing excellent service, and we look forward to continuing to serve you in the future.
Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet!
Business response:
Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly app... read more
None at this time, please don't make me write a review for your survey
Business response:
We are happy to hear from you and understand your preference regarding surveys. Your time is valuable, and we appreciate you taking a moment to share your thoughts with us. At Crest Volvo Cars, we genuinely value all feedback from our customers, whether detailed or brief. Your experience matters to us, and we're grateful for the opportunity to serve you. Thank you for choosing us for your automotive needs.
Service team was excellent both Fabian’s and Bryan took care of the broken taillight without an appointment as we had limited time
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service team provided you with excellent care and was able to address your taillight issue promptly, even without a prior appointment. Understanding that you were working with limited time, we're glad our team could accommodate your needs efficiently. Your feedback about the quality of service you received means a great deal to us, and we appreciate you choosing Crest Volvo Cars for your automotive needs.
We purchased our Volvo V 90 cc here new in 2017. We have been coming back for schedule services ever since. Our service advisor, Ally, is very attentive and knowledgeable. Our car runs like new.
Business response:
We are delighted to hear about your wonderful experience with your V90 over the years. It's fantastic that you've remained a loyal customer since purchasing your vehicle in 2017 and continue to trust us with your scheduled maintenance needs. We're thrilled that your service advisor has provided you with such attentive and knowledgeable care, ensuring your vehicle continues to perform excellently. Thank you for choosing Crest Volvo Cars for both your purchase and ongoing service needs.
Dealer was accommodating to our needs and time of appointment. Also, fast and efficient delivery n repair.
Business response:
Thank you for your wonderful feedback. We're delighted that our team was able to work with your schedule and provide the flexible service you needed. It's wonderful to hear that you found our delivery and repair services both quick and thorough. Your experience reflects our commitment to making vehicle service as convenient as possible for our customers. We truly appreciate you taking the time to share your positive experience.
Not writing a review, this is a short as words as I can use on it
Business response:
Thank you for taking the time to leave us a 5-star rating. We understand that sometimes a few words say it all, and we truly appreciate you sharing your positive experience with us. Your feedback means a great deal to our team, and we are grateful for your trust in our services. We look forward to continuing to serve you with the same level of excellence that earned your outstanding rating.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,738 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.