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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overall a good experience. Nobody wants to deal with recalls, but in this case it was a pretty easy process and we appreciate it.
Business response:
Thank you for your wonderful feedback. We're delighted to hear that you had a positive experience with us. We understand that handling recalls can be concerning, and we're pleased that we could make the process straightforward and hassle-free for you. Your appreciation means a great deal to our team, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with excellent service in the future.
Absolutely outstanding. The team of Barry, Skye, and Tyler did an outstanding job and made our experience seamless and relaxing. Thank you Crest!
Business response:
We are utterly delighted to hear about your fantastic experience with our team. It's wonderful to know that Barry, Skye, and Tyler provided such excellent service and made your visit both smooth and comfortable. Your kind words about our outstanding team mean so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.
This dealership is one if the most amazing services I had seen, they priorotize your choice.
Business response:
We are privileged to serve customers who recognize the quality of our service approach. Your observation about how we prioritize customer preferences truly reflects what we strive for every day. It means everything to us when guests notice the care we put into understanding and meeting their individual needs. Your experience highlights exactly the kind of personalized attention that drives our team at Crest Volvo Cars. We appreciate you taking the time to share such encouraging words about your visit.
The valet service was fantastic, and I appreciated all communication the communication while I waited for my service to be completed.
Business response:
We are overjoyed to hear about your wonderful experience with us! Your kind words about the valet service mean so much to our team. We understand how important it is to stay informed during your service appointment, and we're delighted that our communication kept you well-updated throughout the process. Your feedback helps us continue providing the exceptional service that every customer deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.
I came from San Antonio to the DFW area to check in on my parents, then to help my daughter prepare for her next baby. Bauer met me at the service department and continued to check in with me until a service advisor was assigned. Jasmine was so delightful and so helpful! I had a bad tire and, since they had that tire in stock, they were able to replace it, wash my car and get me to my daughters home in time to see my grandson before dinner! I truly am impressed with the service and expediency from Crest Volvo’s service depar... read more
Business response:
We are absolutely thrilled to hear about your wonderful experience during your visit from San Antonio! It sounds like our team truly understood the importance of getting you back on the road quickly to spend precious time with your family. We're delighted that our service department could take care of your tire replacement efficiently and even included a car wash to complete your visit. Your kind words about the helpfulness and service you received mean so much to us. We're honored that you feel confident reaching out to us ... read more
no place other than crest to do volvo business. would never trade elsewhere. no way! crest is the best! bg
Business response:
We are delighted to hear about your unwavering loyalty to our dealership. Your confidence in choosing us for all your Volvo needs truly means the world to our team. Knowing that you consider us your go-to destination and wouldn't consider going anywhere else reflects the trust we've built together. We deeply appreciate customers like you who recognize our commitment to excellence and continue to rely on our services. Your loyalty motivates us to maintain the high standards that keep you coming back.
Great job, I liked the process of handling the services. Quality of work was very satisfactory.
Business response:
We are honored to hear about your positive experience with our service process. Your satisfaction with the quality of work our team provided means everything to us at Crest Volvo Cars. We take pride in delivering thorough and professional service that meets our customers' expectations. Your feedback reinforces our commitment to maintaining the high standards that make each visit a pleasant experience.
Great dealership. Friendly and knowledgeable staff. I’m always treated as a valuable customer. Excellent customer service.
Business response:
Thank you for sharing your wonderful experience with us! It means so much to hear that our team has consistently made you feel valued as a customer. We're delighted that you've found our staff to be both welcoming and well-informed, and that the level of service we provide has met your expectations. Your feedback about our commitment to excellent customer care truly brightens our day. We appreciate customers like you and look forward to continuing to serve you with the same dedication in the future.
Service was ok, but I felt rushed and not a priority. I have had better service at a Subaru dealership and expected a luxury car brand dealership to provide at least equal service. I was not called when my car was done, no one was ready to receive my loaner car, and the loaner process was very strict.
Business response:
We appreciate your input regarding your recent service experience. We understand your disappointment, and we are sorry to hear that your experience did not meet your expectations. Your feedback highlights areas where we can work to improve our customer care. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your experience further and work to address these concerns.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,507 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.