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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service experience was smooth and professional. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the smooth and professional handling of your visit means a great deal to us at Crest Volvo Cars. We take pride in ensuring our staff communicates transparently about all work being performed and maintains clear timelines throughout each service appointment. It's wonderful to know that you felt well-informed with regular updates during your time with us. We appreciate you sharing your experience and look forward to con... read more
I do live close to this dealership and I bought my first Volvo from them. When I was in the market for my current XC90, I went to this dealership first, but l had a bad experience. Now, that is not to say anything bad about the service department. They are excellent every time I have taken my vehicles to them. In this last visit, although they said they will match the price of a competitor, they didn’t. I wish they had more options when it came to tires. My service advisor was great!
Business response:
We are thrilled to hear about your positive experiences with our service department and that your service advisor provided great assistance during your recent visit. Your loyalty as a long-time customer means so much to us. We understand your concerns about the pricing match and tire selection options, and we truly value this feedback as it helps us identify areas where we can better serve our customers. Your input regarding expanding our tire inventory is particularly helpful for our team to consider. We appreciate you taki... read more
Lyn is such a professional and took his time to understand my concerns as well as provide a solution for repair. I trust in Lyn.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team member provided such exceptional professional service and took the time to truly understand your concerns. It means so much to know that you felt heard and that we were able to provide an effective repair solution for you. Your confidence in our service is exactly what we strive for at Crest Volvo Cars, and we appreciate you recognizing the dedication our team puts into every customer interaction.
They did a great job on my regular required maintenance, they were very quick and efficient.
Business response:
We are absolutely thrilled to hear about your positive experience with your regular maintenance service. Your satisfaction with our quick and efficient work means everything to our team. We understand how important it is to keep your vehicle running smoothly while respecting your valuable time. Thank you for trusting us with your automotive care needs, and we look forward to continuing to provide you with the same level of excellent service in the future.
Wonderful service each time we visit Volvo! Thank you, continue to provide incredible service to the customers.
Business response:
We are pleased to hear about your consistently positive experiences with our team. Your recognition of the exceptional service during each visit truly means a great deal to us at Crest Volvo Cars. We understand how important reliable and outstanding care is for our customers, and we are committed to maintaining these high standards that you have come to expect. Your encouragement motivates our entire team to continue delivering the quality service that makes every visit a positive one.
Overall a good experience. Nobody wants to deal with recalls, but in this case it was a pretty easy process and we appreciate it.
Business response:
Thank you for your wonderful feedback. We're delighted to hear that you had a positive experience with us. We understand that handling recalls can be concerning, and we're pleased that we could make the process straightforward and hassle-free for you. Your appreciation means a great deal to our team, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with excellent service in the future.
Absolutely outstanding. The team of Barry, Skye, and Tyler did an outstanding job and made our experience seamless and relaxing. Thank you Crest!
Business response:
We are utterly delighted to hear about your fantastic experience with our team. It's wonderful to know that Barry, Skye, and Tyler provided such excellent service and made your visit both smooth and comfortable. Your kind words about our outstanding team mean so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.
This dealership is one if the most amazing services I had seen, they priorotize your choice.
Business response:
We are privileged to serve customers who recognize the quality of our service approach. Your observation about how we prioritize customer preferences truly reflects what we strive for every day. It means everything to us when guests notice the care we put into understanding and meeting their individual needs. Your experience highlights exactly the kind of personalized attention that drives our team at Crest Volvo Cars. We appreciate you taking the time to share such encouraging words about your visit.
The valet service was fantastic, and I appreciated all communication the communication while I waited for my service to be completed.
Business response:
We are overjoyed to hear about your wonderful experience with us! Your kind words about the valet service mean so much to our team. We understand how important it is to stay informed during your service appointment, and we're delighted that our communication kept you well-updated throughout the process. Your feedback helps us continue providing the exceptional service that every customer deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.