This profile has been claimed by the business owner or representative.
Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
They helped through a complex situation on my car and found a loaner even without appointment.
Business response:
Thank you for sharing your experience with us. We understand that dealing with complex vehicle situations can be stressful, and we are pleased to hear that our team was able to work through the challenges with your car effectively. Providing a loaner vehicle, even when you arrived without a scheduled appointment, reflects our commitment to supporting our customers when they need assistance most. Your positive feedback about how we handled your situation means a great deal to our entire team.
Crest is our go-to dealership/service center for a reason. A+ five star customer service from beginning to end.
Business response:
Thank you for choosing us as your trusted dealership and service center. Your recognition of our exceptional customer service means everything to our team. We understand how important it is to have a reliable partner for all your automotive needs, and we're honored to have earned that trust. Your five-star experience reflects our commitment to delivering outstanding service at every touchpoint. We truly appreciate customers like you who take the time to share their positive experiences.
Our experience with Crest Volvo Service department has been positive and nice to have a dedicated contact
Business response:
Thank you for sharing your wonderful experience with our service team. We're delighted to hear that your visits have been consistently positive and that having a dedicated contact has made such a difference for you. Your satisfaction means everything to us, and we're proud that our service department has provided you with the quality care you deserve. We look forward to continuing to serve you and maintaining the excellent relationship you've come to expect.
A great experience! At other dealerships they constantly try to sell me services I don't need. It's refreshing to have a dealership not try and upsell me on everything and only focus on what needs to be done at the time. Thank you for a refreshing experience.
Business response:
Thank you for your feedback! We're glad you found our approach refreshing and that we focused on what truly matters for your vehicle. Your trust means everything to us, and we appreciate you sharing your experience with Crest Volvo Cars.
Everyone is attentive and helpful. Glad your automated process for reminders, updates, etc is on point too.
Business response:
Thank you for sharing your positive experience! We're delighted to hear that our staff provided attentive and helpful service, and that our automated reminder systems are working effectively. Your feedback reinforces our commitment to exceptional customer care.
My service was A1 and as a loyal member with Volvo for 11+ years I expect exceptional work and they provide exceptional work and service. Mark did a great job of keeping me updated on the status of my car through all the phases.
Business response:
Thank you for your wonderful feedback about your recent service experience. Your loyalty over the past 11 years means everything to us, and we're thrilled that we continue to meet your high expectations for quality work and service. It's wonderful to hear that Mark kept you well-informed throughout every step of your vehicle's service process. We truly appreciate customers like you who trust us with their automotive needs year after year, and we look forward to providing you with the same level of excellence in the future.
had a wonderful experience purchasing car at crest volvo starting from vehicle demo to test drive to finances and vehicle usage it was wonderful and very inviting, polite and friendly
Business response:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your car purchasing journey was so positive from start to finish. It's wonderful to know that our team made the entire process from the vehicle demonstration through the test drive and financing feel welcoming and friendly. We take great pride in providing polite and professional service that makes our customers feel valued throughout their experience. Your feedback about how inviting the whole process felt means a great deal to us an... read more
Great service and very efficient! Was in and out in less than 90 minutes. The team was very friendly and knowledgeable
Business response:
Thank you for your review! We're delighted to hear our team provided excellent service and kept everything moving smoothly. It's wonderful that you completed your visit in under 90 minutes and found our staff welcoming and knowledgeable. We truly appreciate you sharing your positive experience!
Service managers are always on top of things and keep me well informed. Mark and Ally are great! I was disappointed the dealership would not honor the price on the Polestar performance upgrade from a few months ago, so I passed on getting it installed.
Business response:
Please read my review from a recent visit.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,738 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.