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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,442 reviews
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COACH_MIKE2003's profile image
COACH_MIKE2003 
2 months ago

Thank you for providing a loaner vehicle, that also meets the model of what I drive. Good communication and explanation of what is happening. Prompt service. Friendly staff! Jordan does a great job of taking care of us. 

Business response:

We are thrilled to hear about your wonderful experience with our service team. Your feedback about receiving a matching loaner vehicle and clear communication throughout the process means so much to us. We take pride in providing prompt service and maintaining open dialogue with our customers about their vehicle's care. It's fantastic to know that our team member provided exceptional service and made you feel well taken care of. Your kind words about our staff's friendly approach truly brighten our day. Thank you for taking ... read more

ANNMARIE.SPILLMAN's profile image
ANNMARIE.SPILLMAN 
2 months ago

Service department is always excellent, helpful and friendly. Fabian stayed in communication about my car. Everything looks great and the complimentary car wash is a nice perk 

Business response:

We deeply appreciate your wonderful feedback about our service department. It's fantastic to hear that our team consistently provides excellent and helpful service while maintaining a friendly atmosphere. We're particularly pleased that Fabian kept you well-informed throughout the process. Your satisfaction with the results and appreciation for the complimentary car wash truly makes our day. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience. 

sanderson0687's profile image
sanderson0687 
2 months ago

Easy to work with! Appreciate the clarity and flexibility. Looking forward to leveraging the service department 

Business response:

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team easy to work with and that you valued the clear communication and accommodating approach we provided. Your feedback about the clarity and flexibility means a great deal to us at Crest Volvo Cars. We're excited that you're planning to utilize our service department and look forward to continuing to provide you with the same excellent experience you've come to expect. 

A_SQUARED's profile image
A_SQUARED 
2 months ago

I picked up my car yesterday but when I turned the car on today, it still alerts me to get maintenance. That’s concerning. It was my first visit to the service dept. so I’m unsure how things work at Crest. 

Business response:

Thank you for your feedback, and we understand your concerns. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can review your service and work to find a resolution. 

JDOLIVER44's profile image
JDOLIVER44 
2 months ago

The Dealership provides excellent service and has attentive and courteous employees who reduce the stress out of car repairs. 

Business response:

We are delighted to hear about your positive experience with our service team. Your recognition of our staff's attentive and courteous approach means a great deal to us. We understand how important it is to make vehicle maintenance as smooth and stress-free as possible, and we're thrilled that our team was able to deliver that level of care for you. Your feedback reinforces our commitment to providing exceptional service while ensuring every customer feels valued and supported throughout their visit. 

TANTARDINI.HERNAN's profile image
TANTARDINI.HERNAN 
2 months ago

Fantastic service. Everybody was very helpful. Ride service also helped. Will definitely recommend Crest. Thank you! 

Business response:

Thank you for your review! We're thrilled to hear about your wonderful experience with our team. It's great to know that everyone provided the helpful service you deserved, and that our ride service made a positive difference for you. Your recommendation means the world to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future. 

moldham2's profile image
moldham2 
2 months ago

I had several items that needed to be taken care of and each one was completed without any issues. Car looks and drives great! 

Business response:

We're glad your service experience went smoothly and that we addressed all your needs without issues! It's wonderful to hear your vehicle looks and drives great. Thank you for sharing your positive experience with our team at Crest Volvo Cars. 

manjurohith2009's profile image
manjurohith2009 
2 months ago

Very good service and great team specially mark is taken care i appreciate.thank you!! 

Business response:

We are ecstatic to hear about your wonderful experience with our team! Your kind words about the excellent service you received truly mean so much to us. We're delighted that our staff provided the attentive care you deserved throughout your visit. Feedback like yours reminds us why we're passionate about delivering exceptional experiences for every customer. Thank you for taking the time to share your positive thoughts with us! 

TONY.SCHNEID02's profile image
TONY.SCHNEID02 
2 months ago

Always great service! Love the complimentary car wash and how the car is positioned for me to take off after I have paid for service. 

Business response:

Thank you for sharing your wonderful feedback about your service experience with us. We truly appreciate customers like you who take the time to recognize the quality care we strive to provide. It's fantastic to hear that you consistently enjoy excellent service and find value in the thoughtful touches we offer. We're delighted that the complimentary car wash and our attention to positioning your vehicle for easy departure make your visits more convenient and pleasant. Your positive experience reflects our commitment to goin... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,442 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.