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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great dealership. Friendly and knowledgeable staff. I’m always treated as a valuable customer. Excellent customer service.
Business response:
Thank you for sharing your wonderful experience with us! It means so much to hear that our team has consistently made you feel valued as a customer. We're delighted that you've found our staff to be both welcoming and well-informed, and that the level of service we provide has met your expectations. Your feedback about our commitment to excellent customer care truly brightens our day. We appreciate customers like you and look forward to continuing to serve you with the same dedication in the future.
Faisan was able to reschedule my booking as I was running late on the original schedule date. Upon asking to pickup the car, They offered me a loaner vehicle too. Overall the experience was good.
Business response:
We appreciate you taking the time to share your experience with us. We understand that scheduling flexibility is important, and we're glad our team was able to accommodate your rescheduling needs when you were running behind on your original appointment. It's wonderful to hear that we could provide you with a loaner vehicle option during your visit. Your positive remarks about your overall experience mean a great deal to us, and we're pleased we could make your service visit convenient and helpful. We are concerned to see th... read more
Crest Volvo from Delivery to service has been absolutely amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to personally shout out Mike Stock, Locke, and Fabian Salazar. From purchase to service they exceeded all expectations and will be exclusively using Crest Volvo for all my Volvo needs as long as their excellent service remains.
Business response:
Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!
Lyn always makes my service appointment an easy experience. Keeps me informed and is always professional.
Business response:
Thank you for your wonderful feedback! We're delighted that Lyn provides you with smooth appointments and clear communication. Your trust in Crest Volvo Cars means everything to us, and we look forward to continuing to serve you with excellence.
Lyn is great! We feel taken care of every time we come in and highly recommend Crest Volvo.
Business response:
We are glad to hear about your wonderful experience with our team. It's heartwarming to know that you feel well cared for during each visit. Your kind words about the excellent service you receive mean so much to us. We truly value customers like you who take the time to share their positive experiences and recommend us to others. We look forward to continuing to provide you with the outstanding service you deserve.
Mark was very pleasant to work with and provided timely service with detailed explanations of the service provided.
Business response:
We are happy to hear about your positive experience with our team. Your feedback about receiving pleasant service and timely assistance means a great deal to us. We're particularly pleased that the detailed explanations provided during your service visit were helpful and informative. Thank you for taking the time to share your experience - it's wonderful to know we met your expectations for quality automotive care.
Crest Volvo takes excellent care of its clients. Jordan Farmer is by far the best service advisor I have ever had.
Business response:
Thank you for your wonderful feedback! We're delighted that Jordan exceeded your expectations and provided exceptional service. Your recognition of our commitment to client care means everything to us. We look forward to continuing to serve you with the same high level of care.
Very efficient and helpful. Great group in your service deoartment. Glad I have a Volvo.
Business response:
Thank you for the positive feedback about our service department! We're thrilled to hear you found our team efficient and helpful. We appreciate your Volvo ownership and look forward to serving you in the future.
This is my 3rd Volvo with Crest. I will always buy with them because of the amazing employees like Mark in service. He went above and beyond to make things right. He was great at communicating, set up a rental, and was respectful of my time. Mark is the best!
Business response:
We are elated to hear about your continued loyalty with your third vehicle purchase. Your trust in returning to us multiple times truly means everything to our team. We're thrilled that our service department provided such exceptional care during your recent visit. Having team members who prioritize clear communication, convenient arrangements like rental coordination, and respect for your valuable time reflects exactly what we strive to deliver. Your recognition of the outstanding service you received reinforces our commitm... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,507 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.