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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently traded in my 4year old Volvo for a new one. My salesman was the same guy,Mike Stock. He’s been very good and I’ve been happy both times. The service at this dealership is impeccable. Nothing has been a big deal or a problem. That’s why I went back to buy again.satisfied customer👍
Business response:
We are glad to hear about your positive experience with your recent vehicle trade-in, Roberta! It's wonderful that you chose to return to Crest Volvo Cars for your new Volvo and that your sales experience met your expectations once again. We're pleased that our team has been able to provide you with smooth transactions and that everything has gone seamlessly for you. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. Thank you for being a valued customer and for choo... read more
They were prompt, courteous, and thorough. Suggested additional services needed but no hard sell. A good experience overall.
Business response:
We are glad to hear about your positive experience with our team. Your feedback about our prompt and courteous service means a great deal to us. We appreciate you recognizing how our staff provided thorough care while respectfully suggesting additional services without any pressure. It's wonderful to know that your overall visit with us was a good one. Thank you for taking the time to share your thoughts.
Lyn always takes excellent care of us through out the many years that we have been Volvo customers.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you have received outstanding care throughout your many years as a valued customer. Your loyalty means the world to us, and we truly appreciate customers like you who have been with us for such a long time. It brings us great joy to know that we have consistently provided you with the excellent service you deserve. We look forward to continuing to serve you and your Volvo needs for many more years to come.
Daniel made my car buying experience a pleasant one. I appreciated the fact that he wasn't constantly contacting me during my car buying decision.
Business response:
Thank you for sharing your experience with us, Sharon. We are thrilled to hear that your car buying journey was such a positive one. It sounds like you really valued having the space to make your decision without feeling pressured, and we completely understand how important that is when making such a significant purchase. We are so glad that the respectful approach made your experience a pleasant one. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it.
I’ve never had a bad experience here. The advisors here are so helpful. The last one I had (Lynn) was great and really appreciate him going through extra mile to make sure I had my car back before going out of town.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are grateful to hear that our service advisors have consistently provided you with helpful support. It means so much to know that Lynn made such a positive impact by ensuring your vehicle was ready before your trip. Going the extra mile for our customers is what we strive for every day. Your feedback about never having a disappointing visit truly validates our commitment to delivering exceptional service. We appreciate your trust in our team and loo... read more
Always quick and reasonable! My original advisor was busy with another customer but Jasmin stepped in to help me with my car's service appointment and was very easy to work with. I knew my tires were low tread and the service technician caught that and replaced. Loaner is also nice to have!
Business response:
We are pleased to hear about your positive experience with our efficient and fair service. It's wonderful that Jasmin was able to step right in and provide you with excellent assistance for your service appointment. We're glad our service technician was thorough in identifying your tire tread issue and taking care of the replacement promptly. Your feedback about our loaner vehicle service is also greatly appreciated. Thank you for recognizing the quality care we strive to provide at Crest Volvo Cars.
I like Crest Volvo a lot. I use Ally Gallagher for my service advisor and she does a great job explaining the process and keeping me informed. The service techs do a good job and I trust them to do the job correctly the first time. The waiting area is nice and the dealership is clean and bright.
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that you appreciate our dealership and the service we provide. It means so much to know that our service advisor keeps you well-informed throughout the process and that you have confidence in our technicians to handle your vehicle correctly. We take great pride in maintaining a welcoming environment with our clean and comfortable facilities. Your trust in our team is incredibly valuable to us, and we look forward to continuing to serve you with... read more
Best dealer ever . .rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase
Business response:
We are overjoyed to hear about your exceptional experience with us! It brings us great satisfaction to know that we provided you with the VIP treatment you deserved and that you felt truly welcomed from the moment you arrived. Your recognition of our quality service means everything to our team at Crest Volvo Cars. We look forward to serving you again for your next vehicle purchase and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your wonderful feedback.
I can’t say enough great things about my experience. It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed and always one step ahead. I’ve had several follow up questions and everyone is friendly and always helpful. I have a high standard for customer service and they really impressed me. Plus my car has been awesome, my second Volvo and I’m really enjoying the improvements Volvo has made on the XC90’s. Thank you again
Business response:
Your positive feedback about your car buying experience truly means the world to us at Crest Volvo Cars. We are delighted to hear that our team created such an exceptional experience for you and made the entire process seamless. It sounds like our staff demonstrated the attention to detail and proactive approach that we strive for with every customer. We understand how important excellent customer service is, and we are thrilled that we exceeded your high expectations. It is wonderful to know that you are enjoying your secon... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,078 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.