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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Salesman was very knowledgeable and reaponsive. He made our transaction seamless.. the finance director was super nice
Business response:
Thank you for giving us a chance after your previous experience! We're thrilled Brandon, Gage, and Tyler created the welcoming, pressure-free environment you deserved. Your recognition of our team's knowledge and service means everything to us. Thank you for choosing Crest Volvo Cars!
After recently having a poor experience at a dealership, I was nervous and reticent about going through the process again. Brandon, Gage, and Tyler, ensured that everything went so smoothly. I felt so comfortable and relaxed and there was no pressure. Great options, excellent service, and knowledgeable team members make for sustained excellence all across the board. Choose Creat Volvo and you won’t be disappointed!!!
Business response:
Thank you for giving us a chance after your previous experience! We're thrilled Brandon, Gage, and Tyler created the welcoming, pressure-free environment you deserved. Your recognition of our team's knowledge and service means everything to us. Thank you for choosing Crest Volvo Cars!
Thank you Mark and Crest Volvo Service Department for helping us repair our XC60. We've worked with Mark several times and he has always been helpful and professional. We appreciate the technicians and the team at Crest.
Business response:
We deeply appreciate your trust in our service team and your kind words about your XC60 repair experience. It's wonderful to hear that our staff has consistently provided you with helpful and professional service throughout your multiple visits. Your recognition of our technicians and entire team means so much to us. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you and your vehicle needs.
The crest service department, Lyn Ford manager, the mechanics, and all the service personnel do a fabulous job. It’s always a pleasure working with them.Jim
Business response:
We sincerely value your wonderful feedback about our service department team. It means so much to hear that you find working with our service manager, mechanics, and all service staff to be such a positive experience. Your kind words about the fabulous work they provide truly highlight the dedication our team brings to every customer interaction. We appreciate customers like you who recognize the quality and care that goes into our service, and we look forward to continuing to provide you with excellent experiences in the fu... read more
Everyone was great. They took care of everything. Nice and smooth process. The staff was very friendly and helpful.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about the smooth process and friendly, helpful staff truly means a lot to us. We take pride in ensuring every detail is handled with care, and knowing that we succeeded in making your visit seamless is incredibly rewarding. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.
Nothing to add, it was a simple free oil change. Car was returned to serviced and clean
Business response:
We greatly appreciate your feedback about your recent service experience with us. It's wonderful to hear that your oil change went smoothly and that you found the process straightforward. We're particularly pleased that your vehicle was returned to you both properly serviced and clean. Your satisfaction with our service team's attention to detail means a great deal to us at Crest Volvo Cars. We look forward to continuing to provide you with reliable automotive care in the future.
Great experience. Took 2.5 hours from time I entered the lot until I left to get everything done.
Business response:
We are honored to hear about your positive experience with us. It's wonderful to know that we were able to handle everything efficiently during your visit. We understand that time is valuable, and we're pleased that our team was able to complete the entire process in a reasonable timeframe. Your feedback about having a great experience means a lot to our team. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
I am always happy with the service department at Crest. They take care of my car and I know that they are giving me the best service.
Business response:
Thank you for sharing your positive experience with our service department. Your confidence in our team's ability to provide excellent care for your vehicle means everything to us. We understand how important it is to have a service team you can trust, and we're honored that you consistently choose Crest Volvo Cars for your automotive needs. Your loyalty and satisfaction motivate us to continue delivering the high-quality service you deserve.
Hoping this is a one time issue, but there weren't clear communications about timelines from when car was queued for service, updates on the inspection, and when the car would be ready. Service representative should have reached out more often to provide updates either via text or phone call.
Business response:
We value your opinion and understand your concerns. Clear and timely updates are essential for a positive experience, and we recognize that more frequent communication would have made your visit smoother. Your feedback helps us identify areas where we can improve our service process and ensure better coordination with our customers. We are committed to enhancing our communication practices to keep you informed every step of the way during future visits. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.c... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,738 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.