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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,899 reviews
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SAMHILOU's profile image
SAMHILOU 
2 months ago

Always going above and beyond to make sure that I am well taken care of, Crest is the best. 

Business response:

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service. 

MARKNBETHMAIL's profile image
MARKNBETHMAIL 
2 months ago

Great experience with servicing our 2025 Volvo XC60. Mark, our service advisor, kept us completely informed about what was happening with our vehicle and updated us on status throughout the day. The loaner car process was smooth and greatly appreciated. Ricardo stepped in on another issue we’ve had for several months. In just a few minutes he completely resolved it and stated taking care of the customer was his number one priority. 

Business response:

Your positive experience truly makes our day. We're delighted to hear that your service advisor kept you well-informed throughout the entire process and provided regular updates on your vehicle's status. It's wonderful that the loaner car process went smoothly for you - we know how important it is to keep you mobile while your vehicle is being serviced. We're especially pleased that Ricardo was able to quickly resolve the issue you'd been experiencing for several months. His commitment to putting customer care first reflects... read more

RENATA's profile image
RENATA 
2 months ago

Quick check-in process and great service. Jordan was a very good consultant. I recommend. 

Business response:

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your check-in process was efficient and that you were pleased with the level of service you received. Your feedback about having an excellent consultant experience means a great deal to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future. 

gre1978's profile image
gre1978 
2 months ago

The process was very easy to arrange and get our vehicle done and back timely. 

Business response:

We are absolutely thrilled to hear that scheduling your service appointment and getting your vehicle serviced was such a smooth experience. It means everything to us when customers find our process straightforward and convenient. We truly appreciate you taking the time to share your positive experience, as it helps us know we're meeting our commitment to providing efficient and reliable service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future. 

jeffreyglittle's profile image
jeffreyglittle 
2 months ago

Always a good experience. Quick to greet you, go over details and time frame. The professional but friendly approach is perfect and the cleanliness of the service area is nice. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us. Your kind words about our team's welcoming approach and attention to detail truly mean the world to us. We take great pride in maintaining our service area and ensuring every visit feels comfortable and professional. It's customers like you who make what we do at Crest Volvo Cars so rewarding. We appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with excellent service. 

WITHERSA's profile image
WITHERSA 
2 months ago

They are always patient and able to take care of my needs as a customer. Excellent place to bring my car in for service. 

Business response:

We greatly appreciate your kind words about the patient and attentive service you receive with us. It means so much that we consistently meet your automotive service needs and that you view us as an excellent choice for your vehicle care. Your trust in our team to handle your car service requirements is truly valued, and we look forward to continuing to provide you with the same reliable and customer-focused experience every time you visit us. 

Chris P.'s profile image
Chris P. 
2 months ago

Excellent dealership with top notch used vehicles. No nonsense, no high pressure, just consistency and clarity through the whole process. 

Business response:

We are absolutely thrilled to hear about your wonderful experience. Your feedback about our straightforward approach and clear communication throughout the entire process means so much to us. We take pride in providing quality vehicles without any unnecessary pressure, and it sounds like our team delivered exactly that kind of consistent service you were looking for. Thank you for taking the time to share your positive experience with others who may be considering Crest Volvo Cars for their vehicle needs. 

STILWALLI's profile image
STILWALLI 
2 months ago

Jasmine provided excellent assistance, frequently communicating updates and proactively following up. Additionally, she effectively answered all questions, demonstrating thorough knowledge and commitment to service. 

Business response:

We are delighted to hear about your wonderful experience with our team. Your feedback about receiving excellent assistance and frequent communication updates truly means a lot to us at Crest Volvo Cars. We understand how important it is to stay informed throughout your automotive journey, and we are thrilled that our proactive approach made a positive difference for you. It is wonderful to know that all your questions were answered thoroughly and that you experienced our commitment to providing knowledgeable service. Your re... read more

CLJOHNSON6's profile image
CLJOHNSON6 
2 months ago

Great and friendly service from my advisor. Being able to have a loaner car at my disposal was crucial and they accommodated that for me. 

Business response:

Your positive experience with our service team means so much to us. We are thrilled to hear that your advisor provided you with excellent and welcoming support throughout your visit. Understanding how important it was for you to have transportation available, we are pleased that we could provide you with a loaner vehicle that met your needs. Your feedback highlights exactly what we strive for at Crest Volvo Cars - combining professional expertise with genuine care for our customers' convenience and satisfaction. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,899 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 7:00 a.m.