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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,442 reviews
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akalra2003's profile image
akalra2003 
3 months ago

Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. 

Business response:

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received. 

KZURK1995's profile image
KZURK1995 
3 months ago

I had such a great experience buying my Volvo from Allison! From the very first interaction, she was personable, honest and thoughftul. She even brought me a jacket when we were test driving because she thought I seemed cold. I would recommend Allison and Crest Vovlo Cars to anyone in the market for a Volvo! I did not personally interact with Jorge Ramirez, so I can't say anything about him. 

Business response:

We are ecstatic to hear about your wonderful experience with your Volvo purchase! It sounds like you received exceptional personal care throughout the process, and we're delighted that our team member provided such thoughtful and honest service. The attention to detail, including looking out for your comfort during the test drive, truly reflects our commitment to creating meaningful connections with every customer. Your recommendation means the world to us, and we're thrilled that you felt so well taken care of during this i... read more

LANINGMARK's profile image
LANINGMARK 
3 months ago

Everything went well. I am glad the technician was able to determine why the check engine light continued to come on. 

Business response:

We are overjoyed to hear that your service experience exceeded your expectations. Your satisfaction with our technician's diagnostic skills means everything to us. We understand how concerning a persistent check engine light can be, and we're thrilled that our team was able to identify the root cause and provide you with peace of mind. Thank you for trusting us with your vehicle's care, and we look forward to serving you again in the future. 

PERLA.VAMSI's profile image
PERLA.VAMSI 
3 months ago

Five stars for Crest Volvo! The service here is consistently great. Mr. Fabian took excellent care of my vehicle and kept me informed throughout the process. Highly recommend asking for him! 

Business response:

We are overjoyed to hear about your wonderful experience! Your five-star feedback truly brightens our day and motivates our entire team. It's fantastic to know that you consistently receive excellent service and that our team member provided outstanding care for your vehicle while keeping you well-informed every step of the way. Your recommendation means the world to us, and we're grateful for customers like you who take the time to share their positive experiences. We look forward to continuing to provide you with the same ... read more

CTRMEL2's profile image
CTRMEL2 
3 months ago

Transparent with expectations and timeframes. Very friendly and engaging staff and customer service met expectations 

Business response:

We are utterly delighted to hear about your positive experience with our team. Your feedback about our transparency regarding expectations and timing truly means a lot to us. We work hard to ensure our customers know exactly what to expect throughout their experience with us. It's wonderful to know that our staff's friendly and engaging approach made a difference and that we were able to meet your service expectations. Thank you for taking the time to share your experience with us. 

k-davis72's profile image
k-davis72 
3 months ago

Billy was very personable and low pressure. I would work with him again. I did not interact with Sam Hilou. 

Business response:

We genuinely appreciate your feedback about your experience with us. It's wonderful to hear that you found Billy to be personable and appreciated his approach without any pressure tactics. Your willingness to work with him again speaks volumes about the positive connection you built during your visit. At Crest Volvo Cars, we value team members who create comfortable, genuine interactions with our customers, and we're pleased this was reflected in your experience. 

Scruggsld's profile image
Scruggsld 
3 months ago

Mark was extremely helpful make the appointment and handling the service. Best experience with Crest Volvo thus far. 

Business response:

We are excited to hear about your wonderful experience with our service team. Having someone who was incredibly helpful with scheduling and managing your service needs makes all the difference. It's fantastic to know that this visit has been your finest experience with us so far. Your positive feedback means the world to us and motivates our team to continue delivering exceptional service to every customer who walks through our doors. 

vbmehlman's profile image
vbmehlman 
3 months ago

Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. 

Business response:

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future. 

DNDRODG's profile image
DNDRODG 
3 months ago

Everyone is always welcoming. Ally is great and always takes care of any issues that our vehicle is experiencing. 

Business response:

We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you consistently feel welcomed whenever you visit us. Your recognition of our team's dedication to providing excellent service truly brightens our day. We're delighted that we've been able to effectively address all of your vehicle's needs and maintain the high standard of care you deserve. Your trust in our service department is something we value deeply, and we look forward to continuing to exceed your expectations in t... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,442 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.