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Crossroads of Winchester - Pegasus Court, Suite 500

4.6
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About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

500 Pegasus Court Business Center, Ste 500, Winchester, VA, 22602, United States

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4.6172 reviews
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Brandy B.'s profile image
Brandy B. 
on Birdeye

2 years ago

The people that work there are kind. They do a great job at getting people in and out quickly 

Business response:

Hi, Brandy. Thank you for taking the time to rate us! 

Christina C.'s profile image
Christina C. 
on Birdeye

2 years ago

Everyone there is nice, and respectful. 

Business response:

Hi, Christina. Thank you for taking the time to rate us! 

Mark Merchant J.'s profile image
Mark Merchant J. 
on Birdeye

2 years ago

Since the new director stepped in things have been amazing. I have been here for a long time and honestly I’ve never seen the place ran better. Sheila is amazing. I actually had an issue where a counselor released my wife’s info without her permission, and Sheila handled it as well as I bc hold hope for. Also I have started to bond with my 4th counselor lol. I honestly keep forgetting her name but she is a sweet girl who seems genuinely interested in helping me. It’s hard to keep opening up to new people but I do unders... read more

Business response:

Thank you so much for your kind words, Mark Merchant. We really appreciate you taking the time out to share your experience with us.  

Anna F.'s profile image
Anna F. 
on Birdeye

2 years ago

Ok I wish that counselors would stay. It seems like counselors stay maybe six months or a little bit longer then they leave. I wonder why?? 

Business response:

Thank you for providing your feedback and letting us know about this issue, Anna. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Great environment. Everyone from patients to staffing where very helpful. It’s good to be in a understanding environment. 

Business response:

Hi Michael, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you with any questions or concerns you may have. Thank you again!  

Cory H.'s profile image
Cory H. 
on Birdeye

2 years ago

Counselors and staff are great 

Business response:

Hi, Cory. Thank you for taking the time to rate us! 

Rheanna S.'s profile image
Rheanna S. 
on Birdeye

2 years ago

I’m very happy with this clinic first most I have the best counselor anyone could ever have Vikki. She has been so supportive through everything. I am so lucky to have her as my counselor I wouldn’t know what to do if I didn’t have someone like her. I can just be myself and I’m so comfortable talking to her and she has the best advice and very knowledgeable and that’s the most important thing. If I have any questions or concerns about anything she gives me a direct answer right away she’s just a wonderful caring person. 

Business response:

Hi, Rheanna. Thank you for taking the time to rate us! 

Anna F.'s profile image
Anna F. 
on Birdeye

2 years ago

Great Experience! I’ve been coming to this location for over two years now! They do have counselors twin changing quite a bit but I’ve been lucky to have the same counselor so far for at least a year and before that I had one for a year prior. 

Business response:

Hi, Anna. Thank you for taking the time to rate us! 

Tonya P.'s profile image
Tonya P. 
on Birdeye

3 years ago

As usual everyone there is so kind to me always care how I am doing.This is nice to no I have a team who cares thank you all 

Business response:

Hi, Tonya. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Frequently asked questions about Crossroads of Winchester - Pegasus Court, Suite 500

How is Crossroads of Winchester - Pegasus Court, Suite 500 rated?

Crossroads of Winchester - Pegasus Court, Suite 500 has a 4.6 star rating with 172 reviews. 

When is Crossroads of Winchester - Pegasus Court, Suite 500 open?

Crossroads of Winchester - Pegasus Court, Suite 500 is open now. It is open 24/7. 

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