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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,214 reviews
Joktan G.'s profile image
Joktan G. 
2 years ago

Some how my drug screens are coming back with fentanyl and no marijuana when I have smoked weed and it says I don’t have weed in my system. 

Business response:

Hi Joktan, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

PHILIP C.'s profile image
PHILIP C. 
2 years ago

You guys are great q 

Business response:

Thank you so much for your kind words, Philip. We really appreciate you taking the time out to share your experience with us.  

MCKENZIE M.'s profile image
MCKENZIE M. 
2 years ago

Well seeing as I hadn’t been there since supposedly 2020 (which I don’t think is true, also it was called ars?) but I need to switch clinics to somewhere closer to my home (I’ve been clean for a long time now and just want to transfer clinics) they said I need proof of rehab. I haven’t been to rehab in years so how am I supposed to get proof I went? The doctor wouldn’t even see me unless I had paperwork from rehab.. in which I hadn’t been to rehab in years and I’ve moved 3x within that time period.. honestly they make it so ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Mckenzie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

JASMINE O.'s profile image
JASMINE O. 
2 years ago

The staff is friendly but doctor Merrill doesn’t care all she do is give u a script and sends u on ur way. She doesn’t care about my well being or anyone’s in that matter. If you attend here try to get a night appointment because the morning dr is not cool.. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jasmine. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

ADRIAN G.'s profile image
ADRIAN G. 
2 years ago

The receptionist (Adrianne, was all the name she would give me) was terribly rude and decided to make my appointment extremely uncomfortable. I am out of town for work and needed to see the doctor so I made an appointment near the hotel. Let’s just say I was drug tested 3 times. 2 swabs and then the care coordinator (Leslie) barged into the doctors office and demanded a instant urine screen. All were good to go. I would hate to be treated the way I was (4yrs of using crossroads/ARS) if I were a first time patient. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Adrian. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

DEVON P.'s profile image
DEVON P. 
2 years ago

I wasn’t see at my appointment time she put let someone got before me his appointment wasn’t before me it’s was after an she say he give me pee before you this isn’t accepted this not how supposed to be go by appointment but SHE I CANNOT REMEMBER HER NAME BUT SHE GIVE OUT CUP TO GO BATHROOM IN AN CHECK WEIGHT AN STUFF BLOOD PRESSURE SHE DIDNT DO ANYTHING LIKE THAT YESTERDAY MY APPOINTMENT I WOULDNT WANT TO BE THERE OR DEALING WITH THIS LADY AGAIN MY NEXT APPOINTMENT BECAUSE OF THE WAY SHE HANDLED APPOINTMENT TIME SHE DOESNT ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Devon. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

LAUREN C.'s profile image
LAUREN C. 
2 years ago

Your make worker fine guys fine social worker type people fine your supervisor was a B*tch. I talked to staff and said that I had my drug tests for them to see my history for the Drs personal information to show as much history as possible n she got all gung hi saying she's the supervisor like that's impressive of an overprescribing nuisance of a clinic. Subs I see how they can benefit and also be a danger. Dr wanted to see them was interested in it. I know alot of people are lazy. I feel it was a racial thing. I understand ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

ALEXANDER R.'s profile image
ALEXANDER R. 
2 years ago

I went to crossroads of Reading and was denied to be seen because I was set up for a 12:20 appointment! I hope your administration knows that the prescription doctor has made her own leaving time if 12:30pm . I was dumbfounded that as hard as I have fought to change my life around I would be denied to be seen because, the doctor will not have enough time to process you. After, hearing my cries for genuine help, they resorted to set me up with a zoom with a doctor out of town. I literally begged to have subox refilled till my... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Alexander. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

JOANN S.'s profile image
JOANN S. 
2 years ago

Didn't come today I was sick have to get another appointment for next week sorry 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.