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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,214 reviews
MICHAEL B.'s profile image
MICHAEL B. 
2 years ago

Great service easy to talk to and private 

MICHAEL B.'s profile image
MICHAEL B. 
2 years ago

The people were nice and very professional and the service was fast and explained in detail 

Christine B.'s profile image
Christine B. 
2 years ago

My last appointment on 12/6/22 my script failed to send to my pharmacy and when I called this morning 12/7/22 the receptionist told it could take up to 48 hours before it’s corrected this is unacceptable and now i get to suffer detoxifying from my medication very pissed off at this experience 

Business response:

Thank you for providing your feedback and letting us know about this issue, Christine. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

DENISE L.'s profile image
DENISE L. 
2 years ago

U all did great! 

JOSEPH V.'s profile image
JOSEPH V. 
2 years ago

I’ve been going to Clayton Ave office for a very long time for the last 6 months every month I go it’s always different staff! Not only that the doctor Darleen she is never on time with her appointments the wait time is a hour or more and the staff is getting worse by the means of likeness, my last visit they where very rude and ignorant! I’m not sure what the problem is but it’s getting to the point to not go anymore! I’m give it one more time if it’s no better I’m switching offices! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Joseph. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Kristin Q.'s profile image
Kristin Q. 
2 years ago

i have an appointment tomorrow morning 11/20/2022 but so far making an appointment is not easy if you don't have a car and you're disabled like myself, no thanks to the Kensington office always giving me a difficult time. just this past week i waited 21/2 hours for a doctor appointment via zoom. No response. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

JOHN R.'s profile image
JOHN R. 
2 years ago

Im not going to carrick. I'm going to bridgeville 

Business response:

Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Kristin Q.'s profile image
Kristin Q. 
2 years ago

Dr. Lisa was not a good listener as a matter of fact she ignored me when i told her about me having a real hard time walking and she ignored me when i told her myself and my family were under a hardship, she did not care. She only gave me a weeks worth and that's it. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

Kristin Q.'s profile image
Kristin Q. 
2 years ago

my complaint is that I waited 2 1/2 hours for a doctor to come on via zoom. when I was able to talk to a doctor it was the following day and I had a horrible experience with the Doctor Who only gave me one weeks worth of suboxones. she said I needed a toxicology screen which my track record is excellent the toxicology so all she had to do was look that up on her computer which would've probably taken her off all of a minute but she didn't and she gave me one weeks worth she wasn't a very nice doctor nor was she professional ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.