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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,214 reviews
JOSHUA M.'s profile image
JOSHUA M. 
3 years ago

Leaving cross roads after almost 3 years due to the doctor changing all the time! Plus the new doctor is inept! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Joshua. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

VALERIE M.'s profile image
VALERIE M. 
3 years ago

I was told they found cocaine in my system which was totally wrong I don’t even like cocaine and I am very upset about this 

Business response:

Thank you for providing your feedback and letting us know about this issue, Valerie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

AMY H.'s profile image
AMY H. 
3 years ago

Waited 3 hours with the baby to see the doctor appointment was at 4:30 left the treatment center at 7:30 

Business response:

Thank you for providing your feedback and letting us know about this issue, Amy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

TALIAH T.'s profile image
TALIAH T. 
3 years ago

After being checked in,I did my usual urine check. Upon returning my urine to the front desk there were multiple urine samples on the desk unmarked! I said something to the receptionist because I have had a problem before with my urine being not clean and I know I hadn't used anything that wasn't prescribed to me or any opioids. After further investigation I was cleared from that incident. I have been to this office several times where multiple urine samples are placed on a desk unmarked. I said something to the receptionist... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Taliah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Dorothy W.'s profile image
Dorothy W. 
3 years ago

I don't like the people working in the front the case manager is lively but the people at the Easton 8ffuce who work taking the urine and swabs argue with some of us and make us feel like we don't belong to be happy and don't treat us like we are human 

Business response:

Thank you for providing your feedback and letting us know about this issue, Dorothy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

JENNIFER M.'s profile image
JENNIFER M. 
3 years ago

When I was at my appointment back in May I wasn’t happy at all I have all metal in my right elbow and this lady who I never saw before twisted my wrist saying you need to put it like this I told her to stop and that it hurt and I can’t do that with my right wrist/arm she didn’t listen and she just took it off and said it wasn’t working right , my wrist hurt for about a week after this I have had operations on both my arms I don’t appreciate this at all as soon as I can find some where else to go I will be doing that plus the... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Jennifer. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

TAMMY E.'s profile image
TAMMY E. 
3 years ago

I love coming there I’ve been at this office for a while now and I haven’t had not 1 bad Experience From the nurse that checked me in to the one that takes my vitals and the doctor they are all great to me and I know they have to put up with a lot of bullshit from other people I give them six stars out of five 

Business response:

Hi, Tammy. Thank you for taking the time to rate us! 

TAMMY A.'s profile image
TAMMY A. 
3 years ago

They accused me of failing a drug test for a drug that I never even did on top of that the doctor wrote my script wrong for the second time! Get to the pharmacy for a wrong script to drive all the way back to the office to inform her it’s wrong to have to go back to the pharmacy again! This place is a mess an needs more in order it’s like a circus 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tammy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

Elizabeth W.'s profile image
Elizabeth W. 
3 years ago

The lady that meets and greets the public is so unprofessional and rude. I have never met a public official with such a negative attitude. We only have 10 acres and it is clear land. Our bill usually runs no more than $30.00 to $35.00 per month. For a three or four month period our bill was $175.00 to $180.00. We were told there was a leak. We found no leak. Numerous member outs received a refund due to the meters not being read. However, we never received nothing, not even an explanation of what happened. When we tried... read more

Business response:

We are an opioid and heroin addiction outpatient treatment center. If you need to speak with an agent please call 1-800-805-6989. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.