This profile has been claimed by the business owner or representative.
Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
Get directions
The experience I choose was to live and without the help of CrossRoads and their Step Up Program I would have definitely went on a road that Dead Ends.
Never have a problem staff is very nice
Business response:
Hi, Susan. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
CEO never calls back. Even though they tell you they do. Regional Director gave position of Director to her friend. All others employees left or asked to leave.
Business response:
Thank you for providing your feedback and letting us know about this issue, Gmama. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
They send urine to a place that is rated the lowest & cheapest. Many come back with alcohol in system & you don't drink.
Business response:
Thank you for providing your feedback and letting us know about this issue, Gmama. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Horrible not what you know but who. Staff is ok'd by one who got her position recently cause friend is regional director
Business response:
Thank you for providing your feedback and letting us know about this issue, Gmama . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison in the 'Contact Us' section of our website, where you can provide contact information, and we'll be happy to assist you.
The manager of the office was EXTREMELY rude and disrespectful. She was discussing my personal information very loudly in the waiting room.When I tried to ask her not to she became very loud, and rude and another staff member came and walked her away from the waiting room. I know this is a direct violation of HIPPA being that I have been working in the healthcare field for twelve years. I will not be letting this situation go until I speak to someone about her professionalism. I called the 800 number after my appointment, a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Brittany. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I was very grateful for Winchester scheduling in an emergency apt. after dr morston missed my appointment in Harrisonburg . I was not contacted like the rest of the patients as the counselor told me I was supposed to die to his vacation / emergency . I’m extremely thankful for the same as hburg Va counselor , and she confirmed they had it in the system as my fault , and changed that CRTC did not contact me after changing my apt 3 times in 24 hrs from it blaming me & me recieving attitude like it was my fault . I returned to ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashton. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Things was all messed up ,no provider needed to go on zoom waiting and waiting finally got to talk on zoom on the on ramp on 80
Business response:
Thank you for providing your feedback and letting us know about this issue, Terry. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Everything was good until I went to get my medicine and the dr didn’t put the code on there it’s been 2 days and 6 calls later and I still don’t have the meds I was hoping this was going to help me ,not so sure now
Business response:
Thank you for providing your feedback and letting us know about this issue, Barry. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (800-805-6989, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.