Crossroads Treatment Centers

Carolyn B. 

on Birdeye

3 years ago

The nurses are very nice and very helpful in my opinion, but the others treat everyone as drug addict regardless of why your here. Let me clarify not all but most. They always seem to have awful attitudes . I try hard to be nice and always respectful but its hard because they treat you like trash even when you are using the facility as pain management. I definitely would never recommend going to this clinic. 

John C. 

on Birdeye

3 years ago

I’ve been going to my clinic for almost 20 years and since you guys took it over it runs a lot less smooth ! Very long wait time to get my medication in the morning I’ve gone through four counselors in the last year. I’m not very satisfied the employees they’re very nice but besides that all your rules are ridiculous 

Cory H. 

on Birdeye

3 years ago

My counselor Vicki is great but Amanda doesn’t know how to talk to people She belittles people and is very condescending. If she won’t help her own family she not going to help Us. She seems as if she thrives on people failing 

Joshua S. 

on Birdeye

3 years ago

I'm really beginning to hate going to this place. The days leading up to my scheduled visit, I seriously start dreading it. This facility is so unorganized and careless about the customer's time, and it shows. I'm every visit, I sit in the waiting room and listen to people complain about needing to be at work in a few minutes and still waiting to see their counselor. I was the 8th person in line when the facility opened at 5:00 am, on my last visit. Four people ahead of me had to see their counselor, as did I. After waiting ... read more

Jessica H. 

on Birdeye

3 years ago

Well I do like my counselor I have to admit I feel she generally cares but respect, privacy, and honesty are so important while someone is trying to live a life of recovery. I’ve been going here for a long time years. And I have never had an issue but then my counselor was out one day and I had to come in when I didn’t even need to because I was getting 2 weeks take homes came in because women now have to take pregnancy every month regardless of dose decreasing or not. So I came in and had to meet with a different lady and s... read more

Ed F. 

on Birdeye

3 years ago

The policies there are so restrictive prohibit you from getting the medication you need which is why you're there in the first place. 

Brett S. 

on Birdeye

3 years ago

Y’all caused me to almost loose my job twice and messed up my bottle recall. After not missing one for 4years my counselor tells me sorry but I tried to call you now you have to go back to faze one which is going everyday. I almost had a nervous breakdown cause no way I could go through that again. Come to find out she called the wrong number. Also I’ve had my counselor changed multiple times which is crazy to me. At first y’all seemed to care but now it’s just a buisiness 

Sharmane B. 

on Birdeye

3 years ago

After so many people leaving we finally got people who actually cared and made the experience great everytime I came. Now all those people are gone and the new replacements are horrible! They have absolutely NO PEOPLE SKILLS! The new director, nurse, and receptionist doesn’t make it welcoming. The new director has been their for a week and I didn’t even know who she was. She stayed in the office. Janeisha was an amazing nurse and now she’s gone. She made everything run smoothly. She handled the hostile people easily. Shawnee... read more

Patrick L. 

on Birdeye

3 years ago

New nurses are slow and can barely do their jobs. You get bounced around from counselor to counselor all the time so they hardly get to know you. They also don't ask any real questions to get to know you and why you're there. I only like it cause it's close.