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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Yesterday’s appointment was ok. I didn’t like. the doctor being 1/2 hour late. I am 69 years and I don’t have a real trust for zoom. I rather come to the Norristown office but if Zoom is the way Crossroads is doing doctors appointments I will learn to like Zoom’s way of doing things,.
Business response:
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
This is the 2nd visit where it’s been nearly a week after my appointment and the script team has yet to send my medication to the pharmacy!! First time it was more than a week, this time I have no idea how long it will take but it’s already been almost a week! I see Crossroads for other medical reasons and NEVER have this issue, but I call constantly and I don’t have any time to sit on hold for hours chasing people down to make sure they send my script. I will make other arrangements going forward. My dr. is great sadly it’s... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ruth. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Frustrating and won’t listen
Business response:
Thank you for providing your feedback and letting us know about this issue, Tyler. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Always helpful in many areas of my life I feel cared about when I have an appointment
Business response:
Hi, Johanna. Thank you for taking the time to rate us!
on time for appointment but took 3hrs to be seen. one of the lady’s up front does not need to be working there, she is and always RUDE to people just a nasty person!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Randy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I am being accused of having things in my system that are totally not true
Business response:
Hi Valerie, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!
Very helpful and fast
Business response:
Hi Kimberly, thank you for submitting your review with us. We noticed that you gave us a 2 star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!
Went on first day which was a Monday and was told they didn’t have the right paperwork to be a guest had to call my normal place 3 times cause they refused to call them and get the right paperwork so I had to call them and have 3 different fax’s they finally got the right paperwork it would have been so much easier if they called and said hey we need x,y,x but not I had to guess and hope it was right ridiculous and on top of it was told if I didn’t get the right paperwork in by the time they close which was 5 mins I would be... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Matthew. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I have been going to this clinic for 8 weeks and it’s getting old to have to go in over and over. I’m tired of it and am going to start at another office asap. My friends go to another one here and get there stuff over there phone thru tellamed, what’s up with you people? This is past inconvenient and super old.
Business response:
Thank you for providing your feedback and letting us know about this issue, Philip. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.