Crossroads Treatment Centers

KIMBERLY L. 

on Birdeye

2 years ago

Very helpful and fast 

Matthew L. 

on Birdeye

2 years ago

Went on first day which was a Monday and was told they didn’t have the right paperwork to be a guest had to call my normal place 3 times cause they refused to call them and get the right paperwork so I had to call them and have 3 different fax’s they finally got the right paperwork it would have been so much easier if they called and said hey we need x,y,x but not I had to guess and hope it was right ridiculous and on top of it was told if I didn’t get the right paperwork in by the time they close which was 5 mins I would be... read more

PHILIP C. 

on Birdeye

2 years ago

I have been going to this clinic for 8 weeks and it’s getting old to have to go in over and over. I’m tired of it and am going to start at another office asap. My friends go to another one here and get there stuff over there phone thru tellamed, what’s up with you people? This is past inconvenient and super old. 

Martin P. 

on Birdeye

2 years ago

Waited over an hour and 20 minutes, two months in a row. At one point there where six people waiting and only two chairs. Computer wasn’t working. Appointment time was 1:10, didn’t see Dr. Until 2:30. 

JUSTIN S. 

on Birdeye

2 years ago

It was unusually slow but otherwise was okay 

BRIAN P. 

on Birdeye

2 years ago

I wasn’t told the Paducah Kentucky location was self-pay only so I wasnt able to make my appointment because I wasn’t aware I planned on using my insurance 

COREY S. 

on Birdeye

2 years ago

Crossroads are polite willing to help people in need in a timely fashion also they assist you with mental health issues and set up appointments fast and quick far as medical treatment I always get my prescription on time without any problem 

KATIE C. 

on Birdeye

2 years ago

This last experience was awful. I was called last minute to cancel on me because a dr was sick and could only reschedule for a zoom appointment later in the day when I would be at work (I had to call out for this.) For a prescription that runs out the day of my appointment this seems that there should’ve been some urgency to get me in earlier. The dr then forced me out of the meeting while I was getting my video to work. After repeated phone calls the entire appointment took over an hour. The Dr was incredibly rude and unsym... read more

ASHLEY C. 

on Birdeye

2 years ago

I've been a patient at crossroads for a while now and everyone I've encountered with has been amazing, they have always treated me with kindness and made me feel like an equal even though I'm a recovering addict..I had an evening appointment this past Friday in the Johnstown, Pa office and seen Dr. Lawless from the minute I walked in his office and sat down he treated me AWFUL, Dr. Lawless was reading over my chart on his computer when he proceeded to question me about my medical assistant through the state, he asked me if i... read more