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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I was told to come in to my office of cranberry township of Pittsburgh Pa after calling and speaking with everyone I could to tell them I had been positive with COVID 19 and did have a positive Covid tests, I had pleaded with the people on the office number, and crossroads number and told them that I had Covid 19 because I did not have my medication but yet they paid no positive attention to my urgent matter I was very upset that I still had to come into the office being as contagious and whatnot, I felt so horribly for oth... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Think my dr was out it put me there for 3 hr. I think could have been quicker maybe next time
Business response:
Thank you for providing your feedback and letting us know about this issue, Rodney. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I still haven’t been able to get my meds bc the pharmacy you wanted me to go to had to order it. Another CVS on piney forest Rd has it but can’t transfer between pharmacies and need Dr to send in the prescription to them. Trying to wait until 1:00 when the med delivery comes in at CVS at Target before I go back to you guys and have the prescription changed to the other location
Business response:
Thank you for providing your feedback and letting us know about this issue, Philip. We are sorry to hear you are having difficulty. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Had problems for 3 days with insurance verification
Business response:
Thank you for providing your feedback and letting us know about this issue, Antoinette. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Very nice fair and not dealing with peoples bullshit plus I love my dr she is so nice
Business response:
Hi, Zachary. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Always disorganized, never the same staff, never the same doctor, never seen a doctor in person, don’t understand why I have to drive over an hour to video chat with a doctor, my first appointment was video chat. I don’t understand why I can’t do my drug test locally and my appointment on video chat. It’s getting ridiculous, however I’m noticing different companies that are doing exactly what I’m talking about. Once I find one that accepts my insurance, I will definitely be moving on
Business response:
Thank you for providing your feedback and letting us know about this issue, Gary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Takes forever!! Nurses are slow and spend half the time with the window closed not even calling people up.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erica. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
For one thing they can’t keep a doctor and all the doctors that they have had all tell you something different nobody is on the same page it’s a mess I almost wished I would have never went to crossroads and right now I will not recommend them to anyone and I plan to find another place to go where they know what’s going on and care about your people
Business response:
Thank you for providing your feedback and letting us know about this issue, Stacie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Due to recent job change, I work Monday they Saturday, only day I have off is sundays. I had to have my clinic/ provider switch my appointments to sundays. I get monthly prescriptions due to roughly 20 some odd clean drug screens! I come once a month, and honestly I never had problems besides how long it took at my appointment! But last months appointment there was issues with doctors being low staffed and it took 3 and a half hours to get in the office, and seen by the doctor! Last but not least I had my past appointment Ju... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.