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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I like to believe there is reason behind what I am being asked to do and I feel as though each months subsequent visit brings a new Dr and they do not seem to read my file from the last Dr's notes. I also am dissapointed with how most Dr's speak to me and how I am forced to explain my elaborate back story each and every visit, furthermore my intentions and other medications are pulled into question and I am left wondering about the professionalism of the institute and it's decision makers post every visit
Business response:
Thank you for providing your feedback and letting us know about this issue, Adam. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
No doctor showed up. Had to wait and scramble and find a doctor to do remote. I could have done that from home I read of driving an hour each way
Business response:
Thank you for providing your feedback and letting us know about this issue, Perry. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
? Wasn’t nothing took me to this oage
The workers are very polite and helpful. Just the only thing that’s not good is I have been clean and sober since Jan 15th and they tried to say I had a dirty drug screen last week. They admitted to me they had the labels wrong on my drug screen the week before and then I had a dirty. Also they gave the wrong person my container to piss in and luckily I caught onto it before she went and took her drug test. Or I would have another false drug test that was not mine. Please understand that we are not in control of the drug ... read more
Im one of a very small group of people thats tales recovery seriously. Im upset right now with your policy on medicinal cannabis. Never mind that. Im being punished right now because your lab that you use can NOT tell the difference between CBD, Delta 8 cannabis. I dont have time for a science lesson for you guys but I DO NOT use THC at the moment sadly it is still illegal in SC, but what i do use after having a severe brain injury, is CBD and Delta 8 cannabis Both which are LEGAL in the state of SC. Long story short, I had ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Joshua. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Programs director is the only person in this clinic that does her job with Extreme professionalism and passion for helping people all the nurses like to blame their shortcomings on patients just because it’s easier to put the blame on someone with no voice counselors are very few far in between that actually do their job out of passion of helping people most of them are there just for a paycheck Except for few that really care but the doors counselors usually don’t stick around for some reason. Honestly I would NOT recommend... read more
Business response:
Thank you for providing your feedback. We greatly appreciate your kind words about the program director. We also appreciate you letting us know there are other issues within the clinic that may require attention. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Was lied to. Switched to Crossroads due to the fact that an ex had infiltrated my other Suboxone doc office and spread rumors and made my appointments very uncomfortable. Switched to Crossroads to feel like I was systematically lied to by each person including the doctor. I had to miss a new patient appointment for bipolar meds due to just beginning a new job but had been promised by the Doctor who first saw me over telehealth and then the front desk lady and the care coordinator that the Dr would be able to help me an inter... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Amanda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Drug tests are always messed up. Showing false positives. I know for a fact I do NOT do anything other than what prescribed but twice now I’ve been TOLD I have. JUDGED for something I have not done. The new doctor acts like she doesn’t have the time or patience to listen to what you are saying.
Business response:
Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient access specialist. Again, thank you for reaching out.
That I have to go every month on a Saturday morning at 8am and my pharmacy don’t open til 9 then they are always out of meds n I have to go to another pharmacy n get generic meds
Business response:
Thank you for providing your feedback and letting us know about this issue, Brittnay. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.